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Google Re-direct -

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2 replies to this topic

#1 skidder81


  • Members
  • 2 posts
  • Local time:09:40 AM

Posted 22 March 2011 - 07:26 PM

Hi all, New to Forum

My sons computer had AVG running and got hit with google re-direct virus.

1. Ran AVG scan, found virus and cleaned.
2. Loaded latest version and ran Malwarebyte scan, found virus and cleaned.
3. Loaded Kaspersky rootkit TDDSKILLER, found virus and cleaned.
4. Loaded Emsisoft 3 day trial veraion, found virus and cleaned.
5. Ran hijackfree found the following
O4 - HKLM\..\Run: [Jqeja] rundll32.exe "C:\WINDOWS\ipivegubelixibug.dll",Startup
See full log below.
6. Re-ran AVG scan, Malwarebytes scan and Emsisoft scan all came back "CLEAN" NO VIRUS.

The computer is working fine, but can not find anything about the above startup program.
My son had to go back to college, so I don't have access to computer until next time he come home(3 weeks).

Thank you in advnace.

Logfile of HiJackFree v4.5
Scan saved at 10:22:58 AM, on 3/20/2011
Platform: Windows XP Service Pack 3 (Windows NT 5.1.2600)
MSIE: Internet Explorer v 8.0 Service Pack 3 (8.0.6001.18702)

Running processes:
C:\Program Files\Emsisoft Anti-Malware\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Dell Video Chat\DellVideoChat.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Emsisoft Anti-Malware\a2start.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.msn.com/sphome.aspx
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Links
O2 - BHO: - {02478D38-C3F9-4efb-9B51-7695ECA05670} -
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl Class - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
O3 - Toolbar: - -
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [OEM13Mon.exe] C:\WINDOWS\OEM13Mon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [Jqeja] rundll32.exe "C:\WINDOWS\ipivegubelixibug.dll",Startup
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Run: [SightSpeed] "C:\Program Files\Dell Video Chat\DellVideoChat.exe" -bootmode
O4 - HKLM\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKLM\..\Run: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; MDDS; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)" -"http://www.miniclip.com/games/motocross-fever/en/"
O7 - Regedit - Enabled
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\favicon.ico
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFBAR.ICO
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra "Tools" menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: SearchAssistant=http://search.msn.com/sphome.aspx
O14 - IERESET.INF: START_PAGE_URL="http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome"
O14 - IERESET.INF: SEARCH_PAGE_URL="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
O14 - IERESET.INF: MS_START_PAGE_URL="http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome"
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1250809154750
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: dimsntfy - C:\WINDOWS\
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\System32\WgaLogon.dll
O21 - ShellServiceObjectDelayLoad: PostBootReminder -
O21 - ShellServiceObjectDelayLoad: CDBurn -
O21 - ShellServiceObjectDelayLoad: WebCheck -
O21 - ShellServiceObjectDelayLoad: SysTray -
O21 - ShellServiceObjectDelayLoad: WPDShServiceObj -
O22 - SharedTaskScheduler: Browseui preloader - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - C:\WINDOWS\system32\browseui.dll
O23 - Service: IPv6 Helper Service - C:\WINDOWS\system32\svchost.exe
O23 - Service: Emsisoft Anti-Malware 5.0 - Service - C:\Program Files\Emsisoft Anti-Malware\a2service.exe
O23 - Service: Alerter - C:\WINDOWS\system32\svchost.exe
O23 - Service: Application Layer Gateway Service - C:\WINDOWS\System32\alg.exe
O23 - Service: Apple Mobile Device - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Application Management - C:\WINDOWS\system32\svchost.exe
O23 - Service: ASP.NET State Service - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe
O23 - Service: Windows Audio - C:\WINDOWS\System32\svchost.exe
O23 - Service: AVG Security Toolbar Service - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVGIDSAgent - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Background Intelligent Transfer Service - C:\WINDOWS\system32\svchost.exe
O23 - Service: Bonjour Service - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Computer Browser - C:\WINDOWS\system32\svchost.exe
O23 - Service: Indexing Service - C:\WINDOWS\system32\cisvc.exe
O23 - Service: ClipBook - C:\WINDOWS\system32\clipsrv.exe
O23 - Service: .NET Runtime Optimization Service v2.0.50727_X86 - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
O23 - Service: COM+ System Application - C:\WINDOWS\system32\dllhost.exe
O23 - Service: Cryptographic Services - C:\WINDOWS\system32\svchost.exe
O23 - Service: DCOM Server Process Launcher - C:\WINDOWS\system32\svchost
O23 - Service: DHCP Client - C:\WINDOWS\system32\svchost.exe
O23 - Service: Logical Disk Manager Administrative Service - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Logical Disk Manager - C:\WINDOWS\System32\svchost.exe
O23 - Service: DNS Client - C:\WINDOWS\system32\svchost.exe
O23 - Service: Wired AutoConfig - C:\WINDOWS\System32\svchost.exe
O23 - Service: Extensible Authentication Protocol Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: Error Reporting Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: Event Log - C:\WINDOWS\system32\services.exe
O23 - Service: COM+ Event System - C:\WINDOWS\system32\svchost.exe
O23 - Service: Intel® PROSet/Wireless Event Log - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Fast User Switching Compatibility - C:\WINDOWS\System32\svchost.exe
O23 - Service: Fax - C:\WINDOWS\system32\fxssvc.exe
O23 - Service: Windows Presentation Foundation Font Cache - c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
O23 - Service: Google Update Service (gupdate) - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Help and Support - C:\WINDOWS\System32\svchost.exe
O23 - Service: HID Input Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: Health Key and Certificate Management Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: HTTP SSL - C:\WINDOWS\System32\svchost.exe
O23 - Service: Windows CardSpace - C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
O23 - Service: IMAPI CD-Burning COM Service - C:\WINDOWS\system32\imapi.exe
O23 - Service: iPod Service - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Server - C:\WINDOWS\system32\svchost.exe
O23 - Service: Workstation - C:\WINDOWS\system32\svchost.exe
O23 - Service: TCP/IP NetBIOS Helper - C:\WINDOWS\system32\svchost.exe
O23 - Service: Messenger - C:\WINDOWS\system32\svchost.exe
O23 - Service: NetMeeting Remote Desktop Sharing - C:\WINDOWS\system32\mnmsrvc.exe
O23 - Service: Distributed Transaction Coordinator - C:\WINDOWS\system32\msdtc.exe
O23 - Service: Windows Installer - C:\WINDOWS\system32\msiexec.exe
O23 - Service: Network Access Protection Agent - C:\WINDOWS\System32\svchost.exe
O23 - Service: Network DDE - C:\WINDOWS\system32\netdde.exe
O23 - Service: Network DDE DSDM - C:\WINDOWS\system32\netdde.exe
O23 - Service: Net Logon - C:\WINDOWS\system32\lsass.exe
O23 - Service: Network Connections - C:\WINDOWS\System32\svchost.exe
O23 - Service: Net.Tcp Port Sharing Service - C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
O23 - Service: Network Location Awareness (NLA) - C:\WINDOWS\system32\svchost.exe
O23 - Service: NT LM Security Support Provider - C:\WINDOWS\system32\lsass.exe
O23 - Service: Removable Storage - C:\WINDOWS\system32\svchost.exe
O23 - Service: NVIDIA Display Driver Service - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAP Agent - C:\WINDOWS\system32\svchost.exe
O23 - Service: O2FLASH - C:\WINDOWS\system32\DRIVERS\o2flash.exe
O23 - Service: Microsoft Office Diagnostics Service - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE
O23 - Service: Office Source Engine - C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
O23 - Service: Plug and Play - C:\WINDOWS\system32\services.exe
O23 - Service: IPSEC Services - C:\WINDOWS\system32\lsass.exe
O23 - Service: Protected Storage - C:\WINDOWS\system32\lsass.exe
O23 - Service: Remote Access Auto Connection Manager - C:\WINDOWS\system32\svchost.exe
O23 - Service: Remote Access Connection Manager - C:\WINDOWS\system32\svchost.exe
O23 - Service: Remote Desktop Help Session Manager - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Intel® PROSet/Wireless Registry Service - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Routing and Remote Access - C:\WINDOWS\system32\svchost.exe
O23 - Service: Remote Registry - C:\WINDOWS\system32\svchost.exe
O23 - Service: Remote Procedure Call (RPC) Locator - C:\WINDOWS\system32\locator.exe
O23 - Service: Remote Procedure Call (RPC) Net - C:\WINDOWS\system32\rpcnet.exe
O23 - Service: Remote Procedure Call (RPC) - C:\WINDOWS\system32\svchost
O23 - Service: QoS RSVP - C:\WINDOWS\system32\rsvp.exe
O23 - Service: Intel® PROSet/Wireless WiFi Service - C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
O23 - Service: Security Accounts Manager - C:\WINDOWS\system32\lsass.exe
O23 - Service: Smart Card - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Task Scheduler - C:\WINDOWS\System32\svchost.exe
O23 - Service: Secondary Logon - C:\WINDOWS\System32\svchost.exe
O23 - Service: System Event Notification - C:\WINDOWS\system32\svchost.exe
O23 - Service: Windows Firewall/Internet Connection Sharing (ICS) - C:\WINDOWS\system32\svchost.exe
O23 - Service: Shell Hardware Detection - C:\WINDOWS\System32\svchost.exe
O23 - Service: Print Spooler - C:\WINDOWS\system32\spoolsv.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: System Restore Service - C:\WINDOWS\system32\svchost.exe
O23 - Service: SSDP Discovery Service - C:\WINDOWS\system32\svchost.exe
O23 - Service: Audio Service - c:\drivers\audio\r211990\stacsv.exe
O23 - Service: Windows Image Acquisition (WIA) - C:\WINDOWS\system32\svchost.exe
O23 - Service: stllssvr - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: MS Software Shadow Copy Provider - C:\WINDOWS\system32\dllhost.exe
O23 - Service: Performance Logs and Alerts - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Telephony - C:\WINDOWS\System32\svchost.exe
O23 - Service: Terminal Services - C:\WINDOWS\System32\svchost
O23 - Service: Themes - C:\WINDOWS\System32\svchost.exe
O23 - Service: Telnet - C:\WINDOWS\system32\tlntsvr.exe
O23 - Service: Distributed Link Tracking Client - C:\WINDOWS\system32\svchost.exe
O23 - Service: Universal Plug and Play Device Host - C:\WINDOWS\system32\svchost.exe
O23 - Service: Uninterruptible Power Supply - C:\WINDOWS\System32\ups.exe
O23 - Service: Viewpoint Manager Service - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Volume Shadow Copy - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Windows Time - C:\WINDOWS\system32\svchost.exe
O23 - Service: WebClient - C:\WINDOWS\system32\svchost.exe
O23 - Service: Windows Management Instrumentation - C:\WINDOWS\system32\svchost.exe
O23 - Service: Intel® PROSet/Wireless SSO Service - C:\Program Files\Intel\WiFi\bin\WLKeeper.exe
O23 - Service: Portable Media Serial Number Service - C:\WINDOWS\System32\svchost.exe
O23 - Service: Windows Management Instrumentation Driver Extensions - C:\WINDOWS\System32\svchost.exe
O23 - Service: WMI Performance Adapter - C:\WINDOWS\system32\wbem\wmiapsrv.exe
O23 - Service: Windows Media Player Network Sharing Service - C:\Program Files\Windows Media Player\WMPNetwk.exe
O23 - Service: Security Center - C:\WINDOWS\System32\svchost.exe
O23 - Service: Windows Search - C:\WINDOWS\system32\SearchIndexer.exe
O23 - Service: Automatic Updates - C:\WINDOWS\system32\svchost.exe
O23 - Service: Windows Driver Foundation - User-mode Driver Framework - C:\WINDOWS\system32\svchost.exe
O23 - Service: Wireless Zero Configuration - C:\WINDOWS\System32\svchost.exe
O23 - Service: Network Provisioning Service - C:\WINDOWS\System32\svchost.exe

Edited by boopme, 22 March 2011 - 10:17 PM.

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#2 SweetTech


    Agent ST

  • Members
  • 13,421 posts
  • Gender:Male
  • Location:Antarctica
  • Local time:10:40 AM

Posted 28 March 2011 - 11:12 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.


Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".


Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#3 SweetTech


    Agent ST

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Posted 01 April 2011 - 09:10 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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