Posted 22 March 2011 - 01:46 PM
So my story goes as this,
I have windows 7 and Norton 360 on my laptop. I started the antivirus scan and I am not sure if it was over or not but i logged off and went off for a few hours. When I came back and started the computer it wont start...kept on getting stuck on the windows screen. after a few attempts of safe mode, the normal windows 7 started. When I tried starting the scan to check for viruses, my norton antivirus's security, anti virus, firewall all were turned off. I would keep on trying to turn it on but that would hang the windows to a halt. My norton 360 is supposed to expire in 5 months but during this process it also showed that it expired...so I uninstalled norton and downloaded malwarebytes (I also have Iobit Advanced care which didnt seem to go smooth either) when I start malwarebytes scan it gets stuck on Rsaenh.dll.
My computer is slow, has been hanging up a lot and I have no clue what else to do after going through 2 anti viruses and these two malware programs which dont seem to be able to work.
what to do? really frustrated!