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IE7 slow


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#1 loppy

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Posted 22 March 2011 - 11:34 AM

Hi,
I think I have a redirect or some sort of monitoring. The pages open ok but then freeze, I cannot do anything for at least 30 seconds. How do I find out if I have a malware/spyware or virus issue

Thanks
Loppy

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#2 loppy

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Posted 25 March 2011 - 05:50 PM

Hi,
I think I have a redirect or some sort of monitoring. The pages open ok but then freeze, I cannot do anything for at least 30 seconds. How do I find out if I have a malware/spyware or virus issue

Thanks
Loppy


Problem is getting worse. My IE7 is opening any sites and pages but is getting slower and the pages open but dont respond to any input for atleast 60 seconds. Also when opening my windows mail a message appears stating my server CN name is not recognised do I want to continue. I think I am being driected to the sites/pages via another web site. Its getting very annoying. I have scanned with malwarebytes, AVG and Adaware with nothinhg showing up. Any help would be really appriciated.

Thanks
Loppy

#3 boopme

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Posted 25 March 2011 - 09:28 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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#4 loppy

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Posted 26 March 2011 - 02:39 AM

Hi Boopme,
Thanks for the reply. Ran ATF and Malwarebytes and nothing found log below


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6173

Windows 6.0.6000
Internet Explorer 7.0.6000.17037

26/03/2011 07:28:09
mbam-log-2011-03-26 (07-28-09).txt

Scan type: Quick scan
Objects scanned: 223382
Time elapsed: 6 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Loppy

#5 loppy

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Posted 30 March 2011 - 03:29 AM

Hi Boopme,
Ran the scans as requeted but nothing was found ( See above log ) and problem still persists, Should I do something else

Regards
Loppy

#6 The Sh-a-dow

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Posted 30 March 2011 - 05:56 AM

Install latest Internet Explorer maybe..




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