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Computer infected. Google redirects. Cannot update MS Essentials


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3 replies to this topic

#1 LMR

LMR

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  • 1 posts
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  • Local time:04:24 PM

Posted 22 March 2011 - 01:16 AM

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by home lmr at 16:18:45.54 on Mon 03/21/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.16375.13911 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
C:\Program Files (x86)\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\BUFFALO\NASNAVI\nassvc.exe
C:\Program Files (x86)\Sling Media\SlingAgent\SlingAgentService.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe
C:\Program Files (x86)\APC\APC PowerChute Personal Edition\dataserv.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\Acronis\OnlineBackupStandalone\TrueImageMonitor.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10n_ActiveX.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\home lmr\Downloads\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\home lmr\Downloads\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.drudgereport.com/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\roboform.dll
uRun: [RoboForm] "C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
uRun: [CAHeadless] C:\Program Files (x86)\Adobe\Elements Organizer 8.0\CAHeadless\ElementsAutoAnalyzer.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SAOB Monitor] C:\Program Files (x86)\Acronis\OnlineBackupStandalone\TrueImageMonitor.exe
mRun: [TrueImageMonitor.exe] "C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [<NO NAME>]
mRun: [Display] C:\Program Files (x86)\APC\APC PowerChute Personal Edition\DataCollectionLauncher.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\APCUPS~1.LNK - C:\Program Files (x86)\APC\APC PowerChute Personal Edition\Display.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: Customize Menu - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Fill Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: Save Forms - file://C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
IFEO: ehshell.exe - "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" -MceShellRedirect
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
TB-X64: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
mRun-x64: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
mRun-x64: [Acronis Scheduler2 Service] "C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe"
mRun-x64: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
IFEO-X64: ehshell.exe - "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" -MceShellRedirect
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\HOMELM~1\AppData\Roaming\Mozilla\Firefox\Profiles\1u0cie76.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.drudgereport.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Java\j2re1.4.2_05\bin\NPJPI142_05.dll
FF - plugin: C:\Program Files (x86)\NOS\bin\np_gp.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - C:\Program Files (x86)\DivX\DivX Plus Web Player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - C:\Program Files (x86)\DivX\DivX Plus Web Player\firefox\wpa
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-11-28 55856]
R0 tdrpman273;Acronis Try&Decide and Restore Points filter (build 273);C:\Windows\System32\drivers\tdrpm273.sys [2010-12-5 1263200]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2010-10-24 188928]
R1 NEOFLTR_650_15255;Juniper Networks TDI Filter Driver (NEOFLTR_650_15255);C:\Windows\System32\drivers\NEOFLTR_650_15255.SYS [2010-11-25 100472]
R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-6 169312]
R2 afcdpsrv;Acronis Nonstop Backup Service;C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe [2010-12-11 3246040]
R2 APC Data Service;APC Data Service;C:\Program Files (x86)\APC\APC PowerChute Personal Edition\dataserv.exe [2010-9-14 21880]
R2 cpuz134;cpuz134;C:\Windows\System32\drivers\cpuz134_x64.sys [2010-12-5 21480]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2010-9-27 373640]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2010-5-31 15928]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2010-11-24 72216]
R2 NasPmService;NAS PM Service;C:\Program Files (x86)\BUFFALO\NASNAVI\nassvc.exe -Service_Execute -dcyc=60 -dto=3 -dluc=0 -dmin=1 -dmax=60 -dflc=0 -apc=0 -log=0 -pm=1 -pall=1 -phttp=0 -pbc=0 -ppro=0 -pcyc=0 -pmin=1 -pmax=60 -pflc=0 --> C:\Program Files (x86)\BUFFALO\NASNAVI\nassvc.exe -Service_Execute -dcyc=60 -dto=3 -dluc=0 -dmin=1 -dmax=60 -dflc=0 -apc=0 -log=0 -pm=1 -pall=1 -phttp=0 -pbc=0 -ppro=0 -pcyc=0 -pmin=1 -pmax=60 -pflc=0 [?]
R2 SlingAgentService;SlingAgentService;C:\Program Files (x86)\Sling Media\SlingAgent\SlingAgentService.exe [2010-11-3 94024]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2009-11-25 240232]
R2 SWGVCSvc;SonicWALL Global VPN Client Service;C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe [2009-3-6 284696]
R3 afcdp;afcdp;C:\Windows\System32\drivers\afcdp.sys [2010-12-11 285280]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-3-2 187392]
S1 SWIPsec;SonicWALL IPsec Driver;C:\Windows\System32\drivers\SWIPsec.sys [2010-12-16 99352]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2010-10-24 40832]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 SWVNIC;SonicWALL Virtual Miniport;C:\Windows\System32\drivers\SWVNIC.sys [2009-3-4 24600]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-2-18 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-11-24 1255736]
.
=============== Created Last 30 ================
.
2011-03-21 22:50:29 -------- d--h--w- C:\Windows\AxInstSV
2011-03-19 20:53:34 -------- d-----w- C:\Windows\System32\SPReview
2011-03-19 20:32:06 -------- d-----w- C:\Windows\CheckSur
2011-03-19 06:11:23 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-03-19 06:11:15 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-03-19 05:26:23 -------- d-----w- C:\Users\HOMELM~1\AppData\Roaming\Malwarebytes
2011-03-19 05:26:19 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-03-19 05:26:19 -------- d-----w- C:\PROGRA~3\Malwarebytes
2011-03-19 05:26:16 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-03-19 05:26:16 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-03-10 04:53:40 -------- d-----w- C:\e5e0840ea420328893d1e21de4de
2011-03-10 03:26:05 221184 --sha-r- C:\Windows\SysWow64\rasmxs6.dll
2011-03-10 02:13:18 -------- d-----w- C:\Program Files\iPod
2011-03-10 02:13:17 -------- d-----w- C:\Program Files\iTunes
2011-03-10 02:13:17 -------- d-----w- C:\Program Files (x86)\iTunes
2011-03-09 16:25:53 -------- d-----w- C:\Windows\System32\EventProviders
2011-03-08 19:38:18 -------- d-----w- C:\Windows\Offline Address Books
2011-02-23 11:01:15 367104 ----a-w- C:\Windows\System32\wcncsvc.dll
2011-02-23 11:01:15 276992 ----a-w- C:\Windows\SysWow64\wcncsvc.dll
2011-02-23 06:03:50 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-02-23 06:03:50 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-02-23 06:03:49 475648 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-02-23 06:03:49 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
.
==================== Find3M ====================
.
2011-02-19 06:37:44 1135104 ----a-w- C:\Windows\System32\FntCache.dll
2011-02-19 06:37:10 1540608 ----a-w- C:\Windows\System32\DWrite.dll
2011-02-19 06:36:49 902656 ----a-w- C:\Windows\System32\d2d1.dll
2011-02-19 05:32:48 1074176 ----a-w- C:\Windows\SysWow64\DWrite.dll
2011-02-19 05:32:35 739840 ----a-w- C:\Windows\SysWow64\d2d1.dll
2011-02-19 00:36:58 51712 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys
2011-02-19 00:36:58 4184352 ----a-w- C:\Windows\System32\usbaaplrc.dll
2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-05 06:20:30 612352 ----a-w- C:\Windows\System32\vbscript.dll
2011-01-05 06:14:54 6918144 ----a-w- C:\Users\home lmr\PCPE_3.0.msi
2011-01-05 05:37:33 428032 ----a-w- C:\Windows\SysWow64\vbscript.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
2010-12-23 06:07:50 1118720 ----a-w- C:\Windows\System32\sbe.dll
2010-12-23 06:07:49 961024 ----a-w- C:\Windows\System32\CPFilters.dll
2010-12-23 06:07:49 723968 ----a-w- C:\Windows\System32\EncDec.dll
2010-12-23 06:02:33 259072 ----a-w- C:\Windows\System32\mpg2splt.ax
2010-12-23 05:28:29 850432 ----a-w- C:\Windows\SysWow64\sbe.dll
2010-12-23 05:28:28 642048 ----a-w- C:\Windows\SysWow64\CPFilters.dll
2010-12-23 05:28:28 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll
2010-12-23 05:24:02 199680 ----a-w- C:\Windows\SysWow64\mpg2splt.ax
.
============= FINISH: 16:19:06.18 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:24 PM

Posted 26 March 2011 - 05:12 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply




information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 March 2011 - 08:41 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:24 PM

Posted 02 April 2011 - 12:49 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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