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Google Redirect Virus


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4 replies to this topic

#1 Jayd1981

Jayd1981

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Posted 21 March 2011 - 11:47 PM

Internet explorer opens pages all the time with the domain www.google-analytics.com and takes me to suspsisous pages. Also almost every other time I click on a link, it goes to a page to further infect my computer I suspect. I have tried various antivirus and they all say my computer is clean. Tried the various root kit cleaners. Also done a wipe and reinstall of my OS multiple times. I cannot seem to get rid of it. I this point I have reset everything to factory settings and done the windows updates it prompted me for. Thanks for any help.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Acer at 20:44:51.23 on Mon 03/21/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1524.761 [GMT -7:00]
.
AV: Norton AntiVirus *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\igfxext.exe
C:\DOCUME~1\Acer\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\VideoLAN\VLC\vlc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Acer\My Documents\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.5.0.125\ips\IPSBHO.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [LaunchApp] Alaunch
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\audio\installshield\AzMixerSel.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [PLFSetL] c:\windows\PLFSetL.exe
mRun: [snp2uvc] c:\windows\vsnp2uvc.exe
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1205000.07d\symds.sys [2011-3-21 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1205000.07d\symefa.sys [2011-3-21 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20110309.001\BHDrvx86.sys [2011-3-9 800376]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys [2011-3-21 136312]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.5.0.125\ccsvchst.exe [2011-3-21 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-3-21 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20110317.005\IDSXpx86.sys [2011-3-21 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110321.019\naveng.sys [2011-3-21 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20110321.019\navex15.sys [2011-3-21 1360760]
.
=============== Created Last 30 ================
.
2011-03-22 03:12:11 -------- d-----w- c:\program files\VideoLAN
2011-03-22 03:06:35 -------- d-sh--w- c:\documents and settings\acer\IECompatCache
2011-03-22 03:06:13 -------- d-sh--w- c:\documents and settings\acer\PrivacIE
2011-03-22 03:03:42 -------- d-sh--w- c:\documents and settings\acer\IETldCache
2011-03-22 02:56:31 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2011-03-22 02:56:10 -------- d-----w- c:\windows\ie8updates
2011-03-22 02:56:01 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2011-03-22 02:56:00 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-03-22 02:56:00 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2011-03-22 02:53:37 -------- dc-h--w- c:\windows\ie8
2011-03-22 02:29:18 -------- d-----w- c:\docume~1\acer\locals~1\applic~1\NPE
2011-03-22 02:24:43 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2011-03-22 02:12:37 -------- d-----w- c:\docume~1\acer\locals~1\applic~1\Identities
2011-03-22 02:11:00 2066432 -c----w- c:\windows\system32\dllcache\mstscax.dll
2011-03-22 02:09:44 5120 ------w- c:\windows\system32\xpsp4res.dll
2011-03-22 02:08:34 -------- d-----w- c:\windows\system32\PreInstall
2011-03-22 02:00:54 2192768 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2011-03-22 02:00:54 2148864 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2011-03-22 02:00:52 2069376 -c----w- c:\windows\system32\dllcache\ntkrnlpa.exe
2011-03-22 02:00:52 2027008 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2011-03-22 01:55:00 330360 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symtdiv.sys
2011-03-22 01:54:59 652336 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symefa.sys
2011-03-22 01:54:59 50168 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\srtspx.sys
2011-03-22 01:54:59 368248 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symtdi.sys
2011-03-22 01:54:59 340016 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symds.sys
2011-03-22 01:54:59 295032 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\symnets.sys
2011-03-22 01:54:58 509560 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\srtsp.sys
2011-03-22 01:54:58 136312 ----a-w- c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys
2011-03-22 01:54:39 -------- d-----w- c:\windows\system32\drivers\nav\1205000.07D
2011-03-22 01:44:58 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-03-22 01:44:58 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-03-22 01:44:57 -------- d-----w- c:\program files\Symantec
2011-03-22 01:44:57 -------- d-----w- c:\program files\common files\Symantec Shared
2011-03-22 01:43:56 -------- d-----w- c:\windows\system32\drivers\NAV
2011-03-22 01:43:51 -------- d-----w- c:\program files\Norton AntiVirus
2011-03-22 01:43:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\Norton
2011-03-22 01:43:29 -------- d-----w- c:\program files\NortonInstaller
2011-03-22 01:43:29 -------- d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2011-03-22 01:11:36 -------- d-----w- c:\docume~1\acer\locals~1\applic~1\Google
2011-03-22 01:08:33 321024 ----a-w- c:\windows\system32\ERUpdateHidden.EXE
2011-03-22 01:08:33 258048 ----a-w- c:\windows\system32\Uninstall_eRecovery.exe
2011-03-22 01:08:33 258048 ----a-w- c:\windows\system32\CheckD2DSystem.exe
2011-03-22 01:08:33 16384 ----a-w- c:\windows\system32\ClearEvent.exe
2011-03-22 01:08:33 159744 ----a-w- c:\windows\system32\CloseProcessWindow.dll
2011-03-22 01:07:31 125 ----a-w- c:\windows\xUninstall.bat
2011-03-22 01:07:29 110080 ----a-w- c:\windows\system32\JmCrIcon.dll
2011-03-22 01:07:28 -------- d-----w- c:\windows\JMCR_DIR
2011-03-22 01:07:21 69714 ----a-w- c:\program files\common files\installshield\professional\runtime\11\00\intel32\ctor.dll
2011-03-22 01:07:21 5632 ----a-w- c:\program files\common files\installshield\professional\runtime\11\00\intel32\DotNetInstaller.exe
2011-03-22 01:07:21 274432 ----a-w- c:\program files\common files\installshield\professional\runtime\11\00\intel32\iscript.dll
2011-03-22 01:07:21 184320 ----a-w- c:\program files\common files\installshield\professional\runtime\11\00\intel32\iuser.dll
2011-03-22 01:07:20 753664 ----a-w- c:\program files\common files\installshield\professional\runtime\11\00\intel32\iKernel.dll
2011-03-22 01:07:16 200836 ----a-w- c:\program files\common files\installshield\professional\runtime\11\00\intel32\iGdi.dll
2011-03-22 01:07:15 331908 ----a-w- c:\program files\common files\installshield\professional\runtime\11\00\intel32\setup.dll
2011-03-22 01:05:07 -------- d-----w- c:\windows\SUYIN NB Cam
2011-03-22 01:05:07 -------- d-----w- c:\program files\common files\SNP2UVC
2011-03-22 01:04:33 4342912 ----a-w- c:\windows\system32\acer.exe
2011-03-22 01:04:30 83554304 ----a-w- c:\windows\system32\acer.scr
2011-03-22 01:04:20 -------- d-----w- c:\program files\Acer Incorporated
2011-03-22 01:04:19 -------- d-----w- c:\windows\ACER
2011-03-22 01:01:26 -------- d-----w- c:\program files\Launch Manager
2011-03-22 00:51:58 -------- d-----w- c:\windows\system32\SoftwareDistribution
2011-03-22 00:49:00 5504 ----a-w- c:\windows\system32\drivers\MSTEE.sys
2011-03-22 00:46:27 -------- d---a-w- c:\windows\AcerStore
.
==================== Find3M ====================
.
2011-03-22 00:46:29 3 ----a-w- c:\windows\HotFix.bat
2011-03-22 00:46:29 139 ----a-w- c:\windows\HotFix2.bat
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
.
============= FINISH: 20:51:00.06 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Location:Puerto rico
  • Local time:12:52 PM

Posted 26 March 2011 - 05:11 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Jayd1981

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Posted 26 March 2011 - 05:32 PM

Thanks for getting back to me. A few days ago, I completely nuked the hard drive and did a full reinstall. I have not had any more symptoms since then. My issue is fixed. Thanks again though.

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 March 2011 - 05:45 PM

thank you for letting me know


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 March 2011 - 08:38 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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