Posted 21 March 2011 - 04:11 PM
So a user was using his computer, and definitely has some infection.
I have used Malware Bytes, updated definitions, and it scans, removed a few items, still have issues.
Ran Symantect AntiVirus scan, but no luck.
All or majority of the files have been switched to hidden, no start menu files, desktop icons, no folders under Documents and Settings, etc. I have selected show hidden files and folders, and can see everything.
Google Chrome will not load at all, only Internet Explorer 8. Also, I here advertisements and random music play in the background...there's definitely something going on here. Right now RootRepeal is running in the background for a report...but I am sure I won't know what to do with it after that. I have also ran ATF Cleaner and CCleaner...
I looked in the processes on Task Manager, but nothign looked like it didn't belong. I ended a few, but the problem continuted.
This one is tricky, I have removed hundreds of Rouge AntiVirus software, but this one is stumping me.
Windows XP Professional, up to date
Core 2 Quad CPU
2.83GHz, 4GB RAM