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infectetd with "internet security 2011" malware


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4 replies to this topic

#1 freelement

freelement

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  • Local time:06:15 AM

Posted 20 March 2011 - 08:46 PM

i really don't know what's happen whit this virus but it's blocking my PC to do anything,however i tried to remove it but it's too smart and it's hiding up(don't know where or under what name) anytime i'm closing up to clean it.Anyway everything starts whit a message appear on my PC asking me to do some scan in order to prevent the PC from an malware ...... i pressed the button :( and the hax began.From then on every time i tried to open a browser, skype,or any icon on my desktop appear a window asking me"do you want to allow following program from an unknown publisher to make changes to this computer".So..... i'm looking forward for some help
ps.i can't provide the ark.txt because when i tried to follow the instruction for the GAMER LOG,arriving to the final step the appearing screen was shutting down so i could not accomplish the proceeder


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by GORAN at 1:10:25.30 on Mon 03/21/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.2359.1575 [GMT 1:00]
.
AV: AntiVir Desktop *Enabled/Outdated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Enabled/Outdated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
"\\.\globalroot\Device\svchost.exe\svchost.exe"
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Launch Manager\dsiwmis.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Windows\Explorer.EXE
"C:\Windows\system32\svchost.exe"
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\GORAN\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Users\GORAN\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\GORAN\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\GORAN\Downloads\dds.scr
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://vshare.toolbarhome.com/?hp=df
uInternet Settings,ProxyServer = 10.30.0.250:3128
uURLSearchHooks: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSoft.dll
mURLSearchHooks: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSoft.dll
BHO: vShare Toolbar: {043c5167-00bb-4324-af7e-62013faedacf} - c:\program files\vshare\vshare_toolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
BHO: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSoft.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\program files\daemon tools toolbar\DTToolbar.dll
TB: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSoft.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
TB: vShare Toolbar: {043c5167-00bb-4324-af7e-62013faedacf} - c:\program files\vshare\vshare_toolbar.dll
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Google Update] "c:\users\goran\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [OfficeSyncProcess] "c:\program files\microsoft office\office14\MSOSYNC.EXE"
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [PLFSetI] c:\windows\PLFSetI.exe
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [IAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Free YouTube Download - c:\users\goran\appdata\roaming\dvdvideosoftiehelpers\freeyoutubedownload.htm
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: {BB07B7A0-74ED-4735-9961-B4C238CF8C3C} = 213.140.2.43,213.140.2.49
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - c:\program files\vshare\vshare_toolbar.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\goran\appdata\roaming\mozilla\firefox\profiles\iiewdade.default\
FF - prefs.js: browser.search.selectedEngine - DAEMON Search
FF - prefs.js: network.proxy.ftp - 10.30.0.250
FF - prefs.js: network.proxy.ftp_port - 3128
FF - prefs.js: network.proxy.gopher - 10.30.0.250
FF - prefs.js: network.proxy.gopher_port - 3128
FF - prefs.js: network.proxy.http - 10.30.0.250
FF - prefs.js: network.proxy.http_port - 3128
FF - prefs.js: network.proxy.socks - 10.30.0.250
FF - prefs.js: network.proxy.socks_port - 3128
FF - prefs.js: network.proxy.ssl - 10.30.0.250
FF - prefs.js: network.proxy.ssl_port - 3128
FF - prefs.js: network.proxy.type - 1
FF - component: c:\users\goran\appdata\roaming\mozilla\firefox\profiles\iiewdade.default\extensions\{414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3}\components\RadioWMPCoreGecko19.dll
FF - component: c:\users\goran\appdata\roaming\mozilla\firefox\profiles\iiewdade.default\extensions\dttoolbar@toolbarnet.com\components\DTToolbarFF.dll
FF - component: c:\users\goran\appdata\roaming\mozilla\firefox\profiles\iiewdade.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\users\goran\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: DAEMON Tools Toolbar: DTToolbar@toolbarnet.com - %profile%\extensions\DTToolbar@toolbarnet.com
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-12-19 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-12-19 267944]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-12-19 61960]
R2 DsiWMIService;Dritek WMI Service;c:\program files\launch manager\dsiwmis.exe [2010-1-22 310352]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2010-12-20 13336]
R2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2010-12-20 2320920]
R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2010-12-19 132480]
R3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2010-12-19 269824]
R3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2009-10-16 274984]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2010-3-25 30969208]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-12-20 182304]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-3-20 1343400]
.
=============== File Associations ===============
.
exefile="exefile" /shell <%1> %*??
.
=============== Created Last 30 ================
.
2011-03-20 18:01:14 -------- d-----w- c:\users\goran\appdata\local\ElevatedDiagnostics
2011-03-20 17:57:24 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-20 17:57:15 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-20 11:10:09 -------- d-----w- c:\windows\system32\Wat
2011-03-20 02:15:19 257024 ----a-w- c:\windows\system32\msv1_0.dll
2011-03-20 02:13:01 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2011-03-20 02:13:01 49472 ----a-w- c:\windows\system32\netfxperf.dll
2011-03-20 02:13:01 297808 ----a-w- c:\windows\system32\mscoree.dll
2011-03-20 02:13:01 295264 ----a-w- c:\windows\system32\PresentationHost.exe
2011-03-20 02:13:01 1130824 ----a-w- c:\windows\system32\dfshim.dll
2011-03-20 02:02:34 293376 ----a-w- c:\windows\system32\browserchoice.exe
2011-03-20 02:01:06 190976 ----a-w- c:\windows\system32\drivers\ks.sys
2011-03-20 02:01:06 146304 ----a-w- c:\windows\system32\drivers\usbvideo.sys
2011-03-20 02:00:47 276992 ----a-w- c:\windows\system32\wcncsvc.dll
2011-03-20 01:36:56 194488 ----a-w- c:\windows\system32\drivers\fvevol.sys
2011-03-20 01:36:54 316928 ----a-w- c:\windows\system32\spoolsv.exe
2011-03-20 01:36:14 82944 ----a-w- c:\windows\system32\iccvid.dll
2011-03-20 01:36:14 197632 ----a-w- c:\windows\system32\ir32_32.dll
2011-03-20 01:36:12 285696 ----a-w- c:\windows\system32\winlogon.exe
2011-03-20 01:36:12 2614272 ----a-w- c:\windows\explorer.exe
2011-03-20 01:36:07 109056 ----a-w- c:\windows\system32\t2embed.dll
2011-03-20 01:36:06 516096 ----a-w- c:\program files\windows mail\wab.exe
2011-03-20 01:36:04 2048 ----a-w- c:\windows\system32\tzres.dll
2011-03-20 01:34:58 987136 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-03-20 01:32:51 310784 ----a-w- c:\windows\system32\drivers\srv.sys
2011-03-20 01:17:11 5943120 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{1190fcf6-a3b1-4538-89ba-e192a80b9084}\mpengine.dll
2011-03-20 01:16:51 132608 ----a-w- c:\windows\system32\cabview.dll
2011-03-20 01:16:50 172032 ----a-w- c:\windows\system32\wintrust.dll
2011-03-20 01:09:10 -------- d-----w- c:\program files\Bojan
2011-03-19 23:02:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-19 19:40:03 -------- d-----w- c:\users\goran\appdata\roaming\SUPERAntiSpyware.com
2011-03-19 19:40:03 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2011-03-19 19:38:26 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-03-19 18:35:50 -------- d-----w- c:\users\goran\appdata\roaming\Malwarebytes
2011-03-19 18:35:32 -------- d-----w- c:\progra~2\Malwarebytes
2011-02-26 15:08:02 -------- d-----w- c:\program files\vShare
.
==================== Find3M ====================
.
2011-02-02 17:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-07 07:31:10 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-07 07:31:10 288256 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-07 07:27:11 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-07 05:33:11 294400 ----a-w- c:\windows\system32\atmfd.dll
2011-01-05 05:37:33 428032 ----a-w- c:\windows\system32\vbscript.dll
2011-01-05 03:37:38 2329088 ----a-w- c:\windows\system32\win32k.sys
2010-12-23 05:28:29 850432 ----a-w- c:\windows\system32\sbe.dll
2010-12-23 05:28:28 642048 ----a-w- c:\windows\system32\CPFilters.dll
2010-12-23 05:28:28 534528 ----a-w- c:\windows\system32\EncDec.dll
2010-12-23 05:24:02 199680 ----a-w- c:\windows\system32\mpg2splt.ax
2010-12-21 05:38:24 73728 ----a-w- c:\windows\system32\wscsvc.dll
2010-12-21 05:38:24 51200 ----a-w- c:\windows\system32\wscapi.dll
2010-12-21 05:38:22 981504 ----a-w- c:\windows\system32\wininet.dll
2010-12-21 05:38:22 350720 ----a-w- c:\windows\system32\winhttp.dll
2010-12-21 05:38:21 204800 ----a-w- c:\windows\system32\WebClnt.dll
2010-12-21 05:38:19 204288 ----a-w- c:\windows\system32\upnp.dll
2010-12-21 05:38:16 14336 ----a-w- c:\windows\system32\slwga.dll
2010-12-21 05:36:17 1389568 ----a-w- c:\windows\system32\msxml6.dll
2010-12-21 05:36:16 1236992 ----a-w- c:\windows\system32\msxml3.dll
2010-12-21 05:34:12 80384 ----a-w- c:\windows\system32\davclnt.dll
.
============= FINISH: 1:11:22.91 ===============

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#2 SweetTech

SweetTech

    Agent ST


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Posted 26 March 2011 - 09:50 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Please download exe_fix and save it to your Desktop.
Double click on exe_fix.com to run it.
Type the number 1 at the prompt and allow the tool to run


NEXT:



Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 freelement

freelement
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Posted 26 March 2011 - 10:23 AM

hi ST

i haven't resolved the problem
i have one exam on Monday and one on Thursday so i left the computer as it is
but since my last post something unexpected happened my avira managed to get some warnings and alerts... and it continues to give me teh same alerts from time to time but the virus is not presenting anymore as it did before ... after this, i tried to make a scan with avira but is says that the exe for the scan is missing or corrupted (that is part of the malware damage) than i tried malwarebytes again installed reinstalled it but still on the first start it gets as far as the start of the scan and it crashes and it is impossible to start it again

thanks ST for your time
i will check the forum again after Thursday
ciao

#4 SweetTech

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Posted 26 March 2011 - 10:26 AM

Okay, if your thread gets closed between now and then, just PM me on thursday to re-open it.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 SweetTech

SweetTech

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Posted 02 April 2011 - 08:50 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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