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unidentified network local only, on windows vista


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5 replies to this topic

#1 jakestully

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Posted 20 March 2011 - 03:22 PM

Hi. first of all, I m from sweden so excuse me if its hard to understand, and if some words arent exactly translated right.

Ive got a packard bell imedia and cable-internet( no wireless ). Two other computers are connected to the same router and they are working just perfect! So the problem is IN the computer I guess....
So I can not get my internet to work. It says unidentified network local only and there´s a big red X between that and the internet. in the "networkcenter". Ive tried with different things that ive read have helped other guys with the same problem, but nothing helps. Ive tried to "uncheck" IPv6 and ive tried to change networkcable. and reboot the computer, inactivate and activate the networkcard in "networkconnections", and ive turned the router off and on, and nothing´s helped.
Anyone that might know another solution to this problem?

THANKS Jakob

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#2 etaf

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Posted 21 March 2011 - 05:43 AM

can we see the following information please



------------------------------------------------------------------------
{ipconfig /all}
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
------------------------------------------------------------------------

------------------------------------------------------------------------
{Device Manager}
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X


post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, http://www.bleepingcomputer.com/forums/topic14738.html
------------------------------------------------------------------------
ETAF

#3 jakestully

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Posted 22 March 2011 - 06:43 AM

Thanks for answer, but before I do these steps, I just have to say that its different now. None of the computers can connect to the internet right now. Should I follow these steps anyway or is it different solution now?

THANKS

#4 etaf

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Posted 22 March 2011 - 07:11 AM

None of the computers can connect to the internet right now.

- in which case - what are the status of all the lights on the Modem and Router if separate
can you post make and model of the router and the modem

do a powercycle on all the devices - and then post back the results


------------------------------------------------------------------------

How to power cycle

“power cycle” process to reboot or reset the modem/router
  • Switch off all the devices modem, router and computers also unplug their power cables.
  • Wait at least 30 seconds.
  • Plug the power cords back in, but don’t switch them on.
  • First turn on the modem and then wait for it to settle - all lights to become stable.
  • Next switch on the router (if a seperate device ) and the allow the lights to become stabile.
  • Now turn on your computer, You should now be able to access the Internet.
------------------------------------------------------------------------
ETAF

#5 jakestully

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Posted 22 March 2011 - 07:52 AM

Okej, I will try that tonight, and I´ll post the results tomorrow, when I get access to internet again

THANKS

#6 jakestully

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Posted 25 March 2011 - 06:56 AM

after severel tries of power cycle its finally working again. thanks




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