Hello, good.. you have some serious infections found and removed.
We probably have one or two more steps.
An online scan:I'd like us to scan your machine with ESET OnlineScan
If still redirecting...Your router is hijacked by trojan DNS-hijacker.
- Hold down Control and click on the following link to open ESET OnlineScan in a new window.
- Click the button.
- For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on to download the ESET Smart Installer. Save it to your desktop.
- Double click on the icon on your desktop.
- Click the button.
- Accept any security warnings from your browser.
- Under scan settings, check and check Remove found threats
- Click Advanced settings and select the following:
- Scan potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth technology
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, push
- Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
- Push the button.
First if there are other machines on this router they need to install and update MBAM,or the malware will simply go back and change the router's DNS settings.DO NOT run yet
. You now need to disconnect from the internet. Then scan each PC then reset the router.
Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds). If you don?t know the router's default password, you can look it up HERE.Note:
After resetting your router, it is important to set a non-default password
, and if possible, username
, on the router. This will assist in eliminating the possibility of the router being hijacked again.
You also need to reconfigure any security settings you had in place prior to the reset. Check out this site HERE
for video tutorials on how to properly configure your router's encryption and security settings. You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.
Once you have ran Malwarebytes' Anti-Malware on the infected system, and reset the router to its default configuration you can reconnect to the internet, and router.