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Random History - Infection


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#1 Computer Rock

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Posted 20 March 2011 - 09:34 AM

Hello

Firstly thanks for your time.
My problem started when I randomly had this popup arise from AVG saying all these different files were infected and the list rapidly increased.
I sometimes have random ad webpages appear. I noticed that my history is frequently updated with random websites I haven't been to.
And there are also some other random popups that come up. my 'WinPatrol' program has been going crazy every 2 minutes asking me if I want to allow something. Finally I did a full scan with Malwarebytes Anti-Malware and it came up with 6 infections. Here is the report:



Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5150

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

21/03/2011 1:28:18 AM
mbam-log-2011-03-21 (01-28-18).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 208310
Time elapsed: 36 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\NtWqIVLZEWZU (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\ (Hijack.Zones) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Tasks\{22116563-108C-42c0-A7CE-60161B75E508}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{62C40AA6-4406-467a-A5A5-DFDF1B559B7A}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{BBAEAEAF-1275-40e2-BD6C-BC8F88BD114A}.job (Trojan.Downloader) -> Quarantined and deleted successfully.



Once again THANK YOU very much for your time


UPDATE

I then used TFC and rebooted my computer. Thanks to, probably, Malwarebytes Anti-Malware I don't seem to be getting random pages in my history. However I still see AVG popup saying if I want to do something with a particular infection.

Edited by Computer Rock, 21 March 2011 - 05:14 AM.


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#2 Blade

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Posted 28 March 2011 - 12:48 PM

Hello.

However I still see AVG popup saying if I want to do something with a particular infection.

Which infection?

***************************************************

Also, let's cross check those results with another scan.

Download TFC by OldTimer to your desktop.
(TFC only cleans temp folders. It will not clean URL history, prefetch, or cookies).
Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job.
Once its finished it should automatically reboot your machine, if it doesn't, manually reboot to ensure a complete clean

NOTE:
It's normal after running TFC that the PC will be slower to boot the first time.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.


***************************************************

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (uncheck all others):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". When logging in, log in under the account that you normally use; do NOT log in under the account titled "Admin" or "Administrator" unless this account is the one used normally.

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

~Blade


In your next reply, please include the following:
SUPERAntiSpyware Log
How is the computer running now?

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#3 Computer Rock

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Posted 29 March 2011 - 08:37 PM

Hi thanks for helping.

I'm not sure which infection as I just click ok but those popups from AVG come up every now and then so I will be sure to keep an eye out next time. Sorry about that.

I used TFC but when it comes to SuperAnti Spyware I get to the installing stage and it comes up saying "file copy error, aborting installation".

My computer is ok but then it went crazy again and random history was coming up but I used malwarebytes anti-malware and my computer is back to normal for now.

#4 Blade

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Posted 31 March 2011 - 12:34 PM

Hello.

So you're not experiencing problems anymore and do not require assistance?

~Blade

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#5 Computer Rock

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Posted 31 March 2011 - 05:00 PM

No I mean as normal as when I used Malwarebytes Anti-Malware in my first post.


"Thanks to, probably, Malwarebytes Anti-Malware I don't seem to be getting random pages in my history. However I still see AVG popup saying if I want to do something with a particular infection."


I'm pretty sure that the infection is still hiding somewhere and I need assistance to find it and delete for good.

#6 Blade

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Posted 31 March 2011 - 07:35 PM

However I still see AVG popup saying if I want to do something with a particular infection.

Which infection?

I need the infection name and the file it is detecting please.

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#7 Computer Rock

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Posted 02 April 2011 - 05:27 PM

I managed to screenshot it but I think that there could be other infections however I am not 100% sure


http://i707.photobucket.com/albums/ww75/khliveadmin/v-1.jpg


Sorry its a bit small.

Edited by Computer Rock, 02 April 2011 - 05:28 PM.


#8 Blade

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Posted 04 April 2011 - 01:00 PM

Hello.

Let's try this.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

~Blade


In your next reply, please include the following:
Dr. Web Log

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#9 Computer Rock

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Posted 09 April 2011 - 10:54 AM

Hello and sorry for the late response.

After doing a few different things I have successfully removed the virus.
I'm sorry for taking up your time and thanks for the help (I did use drwebIT)

Have a good day.

#10 Blade

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Posted 11 April 2011 - 11:42 AM

Glad to hear that the issue is resolved.

~Blade

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