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Several rootkits located and removed.


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3 replies to this topic

#1 Limerusty

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Posted 19 March 2011 - 09:57 PM

Hello. I have a Windows XP, Media center edition system. I use Firefox with several security plugins, mainly noscript and adblocker. I've been running scans with Malwarebytes, Spybot search and destroy along with Spyware Terminator for months and they always come up clean. I decided to try something different and ran a full scan using Trendmicro Housecall, and right away 12 Rootkits where discovered. I deleted them all right away with out hesitation and it claimed to remove them all successfully - but now I'm nervous, and I would like if someone walked me through some steps to verify my computer is clean of Rootkits, spyware, etc.

I've never had one of these before, so am kind of scared about this especially since various respected programs never noticed them. I unfortunately can't give you the names of the Rootkits I found, as they were all in Japanese and I don't believe Housecall left a log anywhere on my computer.

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#2 cryptodan

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Posted 19 March 2011 - 10:07 PM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#3 Limerusty

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Posted 20 March 2011 - 12:19 AM

Hi. I think I followed the instructions right, and here is a link to the new thread!

http://www.bleepingcomputer.com/forums/topic385976.html

Edited by Limerusty, 20 March 2011 - 12:24 AM.


#4 Orange Blossom

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Posted 20 March 2011 - 08:13 AM

Hello,

Now for the hard and frustrating part: waiting.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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