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Smart Online Virus Crashed My Computer


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18 replies to this topic

#1 krillanr

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Posted 19 March 2011 - 06:59 PM

My Grandad has a computer with windows xp, he downloaded a browser from smartonline.com which he then uninstalled because he didn't want it. Three days later he began having issues such as his background changing to a blue screen with WARNING at the top and then poorly spelled gibberish about information left on the computer still being there and his sites being logged. I got on his computer to run avast and after scanning it was unable to remove or even change the issues it found, then a moment after that I ran a boot up scan so Avast would scan before the computer started up and that gave the same result. After it started up the computer crashed with the dreaded blue screen.

So think anyone can assist me with this? Yall haven't failed me in the past and that's why I am here.

Thanks in advance.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 boopme

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Posted 19 March 2011 - 08:07 PM

Hi, Is yhe Computer UN bootable now?
or can you do this?

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.


Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now reboot to Normal and run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 krillanr

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Posted 20 March 2011 - 12:29 AM

Here is the information that Super Anti Spyware produced.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/19/2011 at 11:03 PM

Application Version : 4.50.1002

Core Rules Database Version : 6634
Trace Rules Database Version: 4446

Scan type : Complete Scan
Total Scan Time : 01:08:43

Memory items scanned : 285
Memory threats detected : 0
Registry items scanned : 8644
Registry threats detected : 0
File items scanned : 64550
File threats detected : 1

Trojan.Agent/Gen
C:\FSQWR.BMP









And I am unable to operate the computer in normal mode but in safe mode is it operable. Thank you for your help and I hope to hear from you soon.

#4 krillanr

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Posted 20 March 2011 - 09:47 AM

I had to run this in safe mode but here are the results.



Malwarebytes' Anti-Malware 1.44
Database version: 3785
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

3/20/2011 9:45:27 AM
mbam-log-2011-03-20 (09-45-27).txt

Scan type: Quick Scan
Objects scanned: 119684
Time elapsed: 5 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 boopme

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Posted 20 March 2011 - 12:16 PM

Ok, good try to Update and trerun MBAM,safe is OK for now..
you show
Malwarebytes' Anti-Malware 1.44
Database version: 3785

Now at
Malwarebytes' Anti-Malware 1.50.1
Database version: 6112

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 krillanr

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Posted 20 March 2011 - 12:31 PM

It is done.


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

3/20/2011 12:31:09 PM
mbam-log-2011-03-20 (12-31-09).txt

Scan type: Quick scan
Objects scanned: 121082
Time elapsed: 6 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 9
Files Infected: 220

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Reg-Tool (Rogue.RegTool) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Reg-Tool (Rogue.RegTool) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Reg-Tool (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Program Files\Reg-Tool\PW (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\Logs (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\PCOBackups (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200 (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-03-030 (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\Results (Rogue.RegTool) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Reg-Tool\PW\general.html (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Program Files\Reg-Tool\PW\optimizations.html (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Program Files\Reg-Tool\PW\privacy.html (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Program Files\Reg-Tool\PW\scheduler.html (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Program Files\Reg-Tool\PW\startup.html (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Program Files\Reg-Tool\PW\wizard.css (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\spy_ignore.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\Logs\2010-04-23 21-47-570.log (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\Logs\2010-04-23 22-07-220.log (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\filelist.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-0.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-1.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-10.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-100.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-101.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-102.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-103.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-104.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-105.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-106.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-107.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-108.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-109.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-11.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-110.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-111.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-112.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-113.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-114.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-115.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-116.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-117.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-118.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-119.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-12.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-120.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-121.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-122.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-123.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-124.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-125.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-126.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-127.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-128.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-129.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-13.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-130.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-131.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-132.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-133.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-134.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-135.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-136.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-137.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-138.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-139.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-14.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-140.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-141.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-142.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-143.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-144.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-145.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-146.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-147.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-148.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-149.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-15.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-150.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-151.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-152.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-153.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-154.db (Rogue.RegTool) -> Quarantined and deleted successfully.
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C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-97.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-98.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-01-200\regb-99.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\QuarantineW\2010-04-23 22-03-030\filelist.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\Results\Evidence.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\Results\Junk.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\Results\Registry.db (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\Melvin Kiser\Application Data\Reg-Tool\Results\Update.db (Rogue.RegTool) -> Quarantined and deleted successfully.

#7 boopme

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Posted 20 March 2011 - 12:55 PM

Good but we still have some issues. We still only have Safe mode too??

We need a deep scan, this one is log.

From Safe with Networking.
Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).




Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the anti-virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 krillanr

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Posted 20 March 2011 - 01:47 PM

It told me my (licence) as it spelled it, is out of date.

#9 boopme

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Posted 20 March 2011 - 02:34 PM

Your Drweb license??
Can you ignore that and proceed?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 krillanr

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Posted 20 March 2011 - 07:11 PM

I'm afraid it won't let me do a scan without buying a license key.

#11 boopme

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Posted 20 March 2011 - 07:38 PM

Go here and click the Free download. fill out the form and it shoul download

http://www.freedrweb.com/cureit//
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 krillanr

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Posted 20 March 2011 - 08:48 PM

It keeps sending me to a license registration page, and the site is in a foreign language. Is there a possible alternative?

#13 boopme

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Posted 20 March 2011 - 09:27 PM

Ok, that's crazy,it works for me,must be malware. By the way,along the very top green bar on the first page,at the far right is a down arrow if you click it you get English.

Let's try an ESET scan...
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 krillanr

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Posted 20 March 2011 - 11:25 PM

Here's the results of the ESET Scan.



C:\Documents and Settings\All Users\Application Data\hCcNeMe18101\hCcNeMe18101.exe Win32/Adware.SystemSecurity.AD application cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudCgp1.zip Win32/Bagle.gen.zip worm cleaned by deleting - quarantined
C:\Documents and Settings\Melvin Kiser\Local Settings\Temp\spm.exe Win32/Agent.OLR trojan cleaned by deleting - quarantined
C:\Documents and Settings\Melvin Kiser\My Documents\Downloads\registrybooster(2).exe a variant of Win32/RegistryBooster application deleted - quarantined
C:\Documents and Settings\Melvin Kiser\My Documents\Downloads\registrybooster.exe a variant of Win32/RegistryBooster application deleted - quarantined
C:\WINDOWS\system32\mjrcrscr.dll Win32/Agent.OLR trojan cleaned by deleting - quarantined

#15 boopme

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Posted 21 March 2011 - 10:55 AM

Hello,Avoid using registry cleaners,they can do more harm than good. In your case the one you have was infected too.

Can you update and run MBAM now?
You had a couple serius infections there in bagle and OLR, These have stolen your passwords and they need to be changed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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