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Unable to restore Hosts file


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2 replies to this topic

#1 lswr

lswr

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  • Local time:02:43 PM

Posted 19 March 2011 - 12:07 PM

Unable to use Google, Bing or Yahoo search. Get "Oops! Internet explorer could not connect to www.google.co.uk".

Found this issue in topic 383646 and have followed steps given and have confirmed that my Hosts file has the entries listed with in the topic and am unable to delete/rename it. Malwarebytes anti-malware doesn't report any issues. HostsXpert cannot make the Hosts file writeable. Hosts-Perm.bat was run but the hosts file still cannot be renamed or edited. Can you help please?

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Katrina at 16:46:58.43 on 19/03/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3032.1487 [GMT 0:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ZoneAlarm Firewall *Enabled* {D17DF357-CFF5-F001-D1C1-FCD21DFE3D5E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Tablet\Pen\Pen_TouchService.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\SysWOW64\ZoneLabs\vsmon.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\taskhost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files (x86)\AVG\AVG9\avgnsa.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Program Files (x86)\AVG\AVG9\avgemc.exe
C:\Program Files (x86)\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe
C:\Windows\Explorer.EXE
C:\Program Files\Tablet\Pen\Pen_Tablet.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\AVG\AVG9\avgchsva.exe
C:\Program Files (x86)\AVG\AVG9\avgrsa.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Bamboo Dock\Bamboo Dock\Bamboo Dock.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Microsoft Shared\ink\InputPersonalization.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Bamboo Dock\BambooCore.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Roxio\Roxio Burn\Roxio Burn.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files (x86)\AVG\AVG9\avgcsrva.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
C:\Users\Katrina\Documents\Computing\Game program\Game program\bin\Debug\Game program.vshost.exe
C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\Remote Debugger\x64\msvsmon.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\wuauclt.exe
C:\Users\Katrina\Documents\HostsXpert[1]\HostsXpert\HostsXpert.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\SysWow64\Macromed\Flash\FlashUtil10d.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Katrina\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.co.uk/
uDefault_Page_URL = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files (x86)\ZoneAlarm_Security\tbZone.dll
mURLSearchHooks: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files (x86)\ZoneAlarm_Security\tbZone.dll
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: ZoneAlarm Security Engine Registrar: {8a4a36c2-0535-4d2c-bd3d-496cb7eed6e3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
BHO: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files (x86)\ZoneAlarm_Security\tbZone.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: ZoneAlarm Security Toolbar: {91da5e8a-3318-4f8c-b67e-5964de3ab546} - C:\Program Files (x86)\ZoneAlarm_Security\tbZone.dll
TB: ZoneAlarm Security Engine: {ee2ac4e5-b0b0-4ec6-88a9-bca1a32ab107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Bamboo Dock] "C:\Program Files (x86)\Bamboo Dock\Bamboo Dock\Bamboo Dock.exe"
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
mRun: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe
mRun: [ZoneAlarm Client] "C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [BambooCore] C:\Program Files (x86)\Bamboo Dock\BambooCore.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Katrina\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
StartupFolder: C:\Users\Katrina\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
uPolicies-explorer: DisallowRun = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorUser = 2 (0x2)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
IFEO: image file execution options - svchost.exe
IFEO: OLT.exe - svchost.exe
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: ZoneAlarm Security Engine Registrar: {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
BHO-X64: ZoneAlarm Security Engine Registrar - No File
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg64.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
TB-X64: {91DA5E8A-3318-4F8C-B67E-5964DE3AB546} - No File
mRun-x64: [Apoint] C:\Program Files\DellTPad\Apoint.exe
mRun-x64: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe
mRun-x64: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
mRun-x64: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
mRun-x64: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
IFEO-X64: image file execution options - svchost.exe
IFEO-X64: OLT.exe - svchost.exe
Hosts: 74.125.45.100 4-open-davinci.com
Hosts: 74.125.45.100 securitysoftwarepayments.com
Hosts: 74.125.45.100 privatesecuredpayments.com
Hosts: 74.125.45.100 secure.privatesecuredpayments.com
Hosts: 74.125.45.100 getantivirusplusnow.com
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-6-29 55280]
R1 AvgLdx64;AVG Free AVI Loader Driver x64;C:\Windows\System32\drivers\avgldx64.sys [2010-10-25 269904]
R1 AvgMfx64;AVG Free On-access Scanner Minifilter Driver x64;C:\Windows\System32\drivers\avgmfx64.sys [2010-10-25 35536]
R1 AvgTdiA;AVG Free Network Redirector x64;C:\Windows\System32\drivers\avgtdia.sys [2010-10-25 317520]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-14 59904]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_7f58c91b65c73836\AESTSr64.exe [2010-6-30 89600]
R2 avg9emc;AVG Free E-mail Scanner;C:\Program Files (x86)\AVG\AVG9\avgemc.exe [2010-10-25 921952]
R2 avg9wd;AVG Free WatchDog;C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe [2010-10-25 308136]
R2 ISWKL;ZoneAlarm Toolbar ISWKL;C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys [2010-9-2 33528]
R2 IswSvc;ZoneAlarm Toolbar IswSvc;C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe [2010-9-2 823288]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-3-5 1153368]
R2 TabletServicePen;TabletServicePen;C:\Program Files\Tablet\Pen\Pen_Tablet.exe [2011-2-5 7329648]
R2 TouchServicePen;Wacom Consumer Touch Service;C:\Program Files\Tablet\Pen\Pen_TouchService.exe [2011-2-5 719216]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-6-29 172704]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-6-30 215552]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2010-6-30 393728]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-8 136176]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-4-19 50688]
S3 wacmoumonitor;Wacom Mode Helper;C:\Windows\System32\drivers\wacmoumonitor.sys [2011-2-5 18288]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-8-28 1255736]
.
=============== Created Last 30 ================
.
2011-03-19 12:20:49 -------- d--h--w- C:\PROGRA~3\Common Files
2011-03-09 11:58:14 961024 ----a-w- C:\Windows\System32\CPFilters.dll
2011-03-09 11:58:13 723968 ----a-w- C:\Windows\System32\EncDec.dll
2011-03-09 11:58:12 850432 ----a-w- C:\Windows\SysWow64\sbe.dll
2011-03-09 11:58:12 642048 ----a-w- C:\Windows\SysWow64\CPFilters.dll
2011-03-09 11:58:12 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll
2011-03-09 11:58:12 259072 ----a-w- C:\Windows\System32\mpg2splt.ax
2011-03-09 11:58:12 199680 ----a-w- C:\Windows\SysWow64\mpg2splt.ax
2011-03-09 11:58:12 1118720 ----a-w- C:\Windows\System32\sbe.dll
2011-03-09 11:58:07 3138048 ----a-w- C:\Windows\System32\mstscax.dll
2011-03-09 11:58:07 2690560 ----a-w- C:\Windows\SysWow64\mstscax.dll
2011-03-09 11:58:06 1097216 ----a-w- C:\Windows\System32\mstsc.exe
2011-03-09 11:58:06 1034240 ----a-w- C:\Windows\SysWow64\mstsc.exe
2011-03-05 13:53:56 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2011-03-05 13:53:56 -------- d-----w- C:\PROGRA~3\Spybot - Search & Destroy
2011-03-05 12:18:30 -------- d-----w- C:\Users\Katrina\AppData\Local\Diagnostics
2011-02-23 22:41:58 2594584 ----a-w- C:\PROGRA~3\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-3\markup.dll
.
==================== Find3M ====================
.
2011-02-02 21:40:23 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-05 06:20:30 612352 ----a-w- C:\Windows\System32\vbscript.dll
2011-01-05 05:37:33 428032 ----a-w- C:\Windows\SysWow64\vbscript.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
2010-12-20 18:08:40 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
.
============= FINISH: 16:47:33.22 ===============

Attached Files



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#2 SweetTech

SweetTech

    Agent ST


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Posted 24 March 2011 - 07:48 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Running OTM

We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :Processes
    :Services
    :Reg
    :Files
    echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c
    ipconfig /flushdns /c
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [resethosts]
    [createrestorepoint]
    
  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

    Agent ST


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Posted 27 March 2011 - 09:33 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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