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no cd rom drive


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8 replies to this topic

#1 flavius

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Posted 19 March 2011 - 09:14 AM

hi, i have an NECdvd+rw ND-110A media type cd writer that has stopped working since i have installed windows 7, before installing 7 i did the compatability test and the drive passed, device manager says that there are no problems and the driver is up to date, speccy shows that the unit has no problems and is running/fullspeed but when i insert a disc into and close the tray nothing happens, if i select computer and click the F drive icon the computer freezes snd signals computer not responding, if i now eject the disc the computer returns to normal, what am i doing wrong.

Edited by hamluis, 22 March 2011 - 12:34 PM.
Moved from External Hardware to Internal Hardware.

optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

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#2 hamluis

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Posted 19 March 2011 - 10:40 AM

I would check Event Viewer...for possible errors indicating a problem with the drive/connection.

http://www.windows7update.com/Windows7-Event-Viewer.html

Louis

#3 flavius

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Posted 19 March 2011 - 01:55 PM

hi hamluis, long time since we last spoke, many thanks for the reply,i will run the viewer later and see what it says as i said the driver is up to date and by connection do you mean the physical connection in side the pc
optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#4 flavius

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Posted 20 March 2011 - 07:09 AM

ok hamluis the ev says = the device\device\cdrom3, has a bad block.in the time it took to test the cd with an audio disc ev shows 27 errors all with the same statement, does this info help with any diagnostic to the problem.
optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#5 hamluis

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Posted 21 March 2011 - 11:55 AM

Hmmm...bad block on an optical drive...usually indicates a reading problem...as opposed to "bad block" errors on a hard drive.

Drive/laser could need cleaning.

Louis

#6 flavius

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Posted 21 March 2011 - 01:02 PM

ok i have purchased a scratchbusters disc recovery first aid kit, i have run it and it has cleaned the reader also it did a video check for shapes and colour then an audio frequency test, all went well and passed BUT when i insert a cd to play it doesnt recognise the disc and states " please insert disc in to drive E ", to make matters worse ev shows no cd problem for to day so cleaning the head has cleared the ev stage, does this bring us back to the physical connection or something different. ray

Edited by flavius, 21 March 2011 - 01:03 PM.

optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#7 hamluis

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Posted 21 March 2011 - 02:57 PM

Optical Drives Troubleshooting - http://www.pcsclinic.info/optical.html

You may want to visit Microsoft Fix it Center Online - http://fixitcenter.support.microsoft.com/Portal

With optical drives...I always consider the possibiity that the drive has outlived it's usefulnesss.

Louis

#8 flavius

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Posted 22 March 2011 - 09:15 AM

many thanks hamluis i will use the two links and see what can be done if this amounts to nothing then as you said the unit as come to the end of the road and E-Bay calls, again many thanks for staying the course you are a good un. ray
optomist: balding men have less hair to comb!
pessamist: yes but they have more face to wash

#9 hamluis

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Posted 22 March 2011 - 12:29 PM

Keep us posted :).

Louis




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