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Infected with unknown virus, redirects and popups


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44 replies to this topic

#1 quizlacey

quizlacey

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  • Local time:10:53 PM

Posted 19 March 2011 - 05:14 AM

A few days ago, I picked up an unknown virus that caused me to experience numerous sporadic Internet Explorer popup windows (I'm a Firefox user). The virus also prevents me from connecting to antivirus sites such as AVG, Mcaffee, Norton, etc, and help sites such as bleepingcomputer.com (I'm having to access this on my laptop). The message I get when attempting to connect to these sites is "Unable to connect. Firefox can't establish a connection to the server at www.bleepingcomputer.com.) I have run scans using Spybot - Search And Destroy, but the success was limited as again I was unable to connect to update the definitions. I really need some help with this, and hope that the logs attached will help identify the problem.

Many thanks in advance for any assistance you are able to provide.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Stephen at 20:57:07.40 on 18/03/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.2046.906 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
E:\Program Files\Hotspot Shield\bin\openvpnas.exe
E:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
E:\Program Files\Hotspot Shield\bin\hsswd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\IObit\Game Booster\gbtray.exe
C:\WINDOWS\Explorer.EXE
E:\Program Files\Razer\Diamondback 3G\razerhid.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Vtune\TBPanel.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Stephen\Local Settings\Application Data\Google\Update\1.2.183.39\GoogleCrashHandler.exe
E:\Program Files\Razer\Diamondback 3G\razertra.exe
E:\Program Files\Razer\Diamondback 3G\razerofa.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
E:\Program Files\Hotspot Shield\bin\openvpntray.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Az2\Azureus\Azureus.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Program Files\TweetDeck\TweetDeck.exe
C:\Program Files\iTunes\iTunes.exe
E:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Documents and Settings\Stephen\Desktop\dds.pif
C:\WINDOWS\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
uSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchURL,(Default) = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\tbVuz1.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe,,c:\program files\vfbbjglk\elsntjub.exe
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: {559c0a19-81ae-4e76-980e-8a7594bec53e} - No File
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: {62B85568-A71F-4972-BFF5-371CD7212A39} - No File
BHO: {81C16006-6B5A-411A-A927-DD8277074341} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {97100255-C87D-4713-9B76-A232E2A12297} - No File
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\tbVuz1.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: Hotspot Shield Class: {f9e4a054-e9b1-4bc3-83a3-76a1ae736170} - e:\program files\hotspot shield\hssie\HssIE.dll
TB: Wanadoo: {8b68564d-53fd-4293-b80c-993a9f3988ee} - c:\progra~1\wanadoo\wsbar\WSBar.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\tbVuz1.dll
TB: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [TBPanel] c:\program files\vtune\TBPanel.exe /A
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [A9YA3MI1CF] c:\docume~1\stephen\locals~1\temp\Ldl.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Google Update] "c:\documents and settings\stephen\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [SUPERAntiSpyware] e:\program files\SUPERAntiSpyware.exe
mRun: [DXM6Patch_981116] c:\windows\p_981116.exe /Q:A
mRun: [Diamondback] e:\program files\razer\diamondback 3g\razerhid.exe
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /install
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [ISW] "c:\program files\checkpoint\zaforcefield\ForceField.exe" /icon="hidden"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Corel Photo Downloader] "c:\program files\common files\corel\corel photodownloader\Corel Photo Downloader.exe" -startup
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Search with Wanadoo - c:\progra~1\wanadoo\wsbar\WSBar.dll/VSearch.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: motive.com\pbttbc.bt
Trusted Zone: soe.com
Trusted Zone: sony.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} -
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - e:\program files\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - e:\program files\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\stephen\applic~1\mozilla\firefox\profiles\r1p0gnlf.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2504091&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Wowhead
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cbd1116&v=6.010.023.001&i=23&tp=ab&iy=&ychte=uk&lng=en-GB&q=
FF - component: c:\documents and settings\stephen\application data\mozilla\firefox\profiles\r1p0gnlf.default\extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}\components\FFExternalAlert.dll
FF - component: c:\documents and settings\stephen\application data\mozilla\firefox\profiles\r1p0gnlf.default\extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}\components\RadioWMPCore.dll
FF - plugin: c:\documents and settings\stephen\application data\mozilla\firefox\profiles\r1p0gnlf.default\extensions\{000f1ea4-5e08-4564-a29b-29076f63a37a}\plugins\npsoe.dll
FF - plugin: c:\documents and settings\stephen\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - e:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - e:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - e:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - e:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: NoScript: {73a6fe31-595d-460b-a920-fcc0f8843232} - %profile%\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}
FF - Ext: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - %profile%\extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}
FF - Ext: Modify Headers: {b749fc7c-e949-447f-926c-3f4eed6accfe} - %profile%\extensions\{b749fc7c-e949-447f-926c-3f4eed6accfe}
FF - Ext: SOE Web Installer: {000F1EA4-5E08-4564-A29B-29076F63A37A} - %profile%\extensions\{000F1EA4-5E08-4564-A29B-29076F63A37A}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 299984]
R1 SASDIFSV;SASDIFSV;e:\program files\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;e:\program files\SASKUTIL.SYS [2010-5-10 67656]
R2 HssWd;Hotspot Shield Monitoring Service;e:\program files\hotspot shield\bin\hsswd.exe -product hss --> e:\program files\hotspot shield\bin\hsswd.exe -product HSS [?]
R3 Razerlow;Diamondback 3G USB Filter Driver;c:\windows\system32\drivers\DB3G.sys [2008-12-27 13225]
S2 avgwd;AVG WatchDog;"c:\program files\avg\avg10\avgwdsvc.exe" --> c:\program files\avg\avg10\avgwdsvc.exe [?]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2010-10-18 1691480]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\toolbarbroker.exe --> c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [?]
S3 cusbohcn;cusbohcn;\??\c:\docume~1\stephen\locals~1\temp\cusbohcn.sys --> c:\docume~1\stephen\locals~1\temp\cusbohcn.sys [?]
.
=============== Created Last 30 ================
.
2011-03-18 20:49:11 -------- d--h--w- c:\windows\PIF
2011-03-17 22:52:23 -------- dc----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-03-17 22:52:23 -------- d-----w- c:\docume~1\stephen\applic~1\SUPERAntiSpyware.com
2011-03-17 22:30:55 -------- d-----w- c:\docume~1\stephen\locals~1\applic~1\Temp
2011-03-17 21:32:05 -------- d-----w- c:\program files\vfbbjglk
2011-03-17 10:46:01 137216 ----a-w- c:\windows\Lferoa.exe
2011-03-17 10:45:56 135168 --sha-r- c:\windows\system32\proquotak.dll
2011-03-09 08:34:43 -------- d-----w- c:\program files\iPod
2011-03-09 08:34:42 -------- d-----w- c:\program files\iTunes
2011-03-09 08:31:27 -------- d-----w- c:\program files\Bonjour
2011-02-18 22:17:46 -------- d-----w- c:\docume~1\stephen\locals~1\applic~1\SCE
2011-02-18 22:17:40 -------- d-----w- c:\program files\Sony Online Entertainment
2011-02-18 22:17:38 -------- d-----w- c:\docume~1\stephen\applic~1\Sony Online Entertainment
.
==================== Find3M ====================
.
2011-02-18 16:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-02-13 23:04:27 2880 --sha-w- c:\windows\system32\KGyGaAvL.sys
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 21:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-02 19:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:08:45 832512 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:08:45 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-12-20 23:08:45 1830912 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 23:08:45 17408 ------w- c:\windows\system32\corpol.dll
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:25 389120 ----a-w- c:\windows\system32\html.iec
2006-12-12 12:24:41 446915 -c--a-w- c:\program files\common files\FDEUnInstaller.exe
2005-03-31 22:17:42 209359 ----a-w- c:\program files\Uninstall_CDS.exe
.
============= FINISH: 20:57:27.76 ===============

Attached Files



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#2 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:53 PM

Posted 19 March 2011 - 01:41 PM

Hi and welcome to the Virus/Trojan/Spyware/Malware Removal forum,

I am thcbytes and I am here to help you!

I ask that you refrain from running tools other than those I suggest to you while I am cleaning up your computer. The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Please perform all steps in the order received and do not proceed if you need clarification.

Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems please stop and tell me about it. When your computer is clean I will alert you of such. I will also provide you with detailed suggestions for prevention.

In the upper right hand corner of the topic you will see a button called Watch this topic. Click on this then choose Immediate E-Mail notification and then Proceed and you will be advised when I respond to your topic by email.

After 5 days if your topic is not replied I we assume it has been abandoned and I will close it.

I would also like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please be courteous and appreciative for the assistance provided!

Again I would like to remind you to make no further changes to your computer unless I direct you to do so. Your computer fix will be based on the current condition of your computer! Any changes might delay my ability to help you.

==========

I see you have Azureus & Vuze installed!

Using any peer-to-peer (P2P) or file sharing program (i.e. Limewire, eMule, Kontiki, BitTorrent, uTorrent, BearShare, Azureus/Vuze) is a security risk which can make your system susceptible to a smörgåsbord of malware infections, remote attacks, and exposure of personal information.

The reason for this is that file sharing relies on its members giving and gaining unfettered access to computers across the P2P network. This practice can make you vulnerable to data and identity theft, system infection and remote access exploit by attackers who can take control of your computer without your knowledge. Even if you change the risky default settings to a safer configuration, downloading files from an anonymous source increases your exposure to infection because the files you are downloading may actually contain a disguised threat. Many malicious worms and Trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities. In some instances the infection may cause so much damage to your system that recovery is not possible and a Repair Install will NOT help!. In those cases, the only option is to wipe your drive, reformat and reinstall the OS.

Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The best way to eliminate these risks is to avoid using P2P applications.Using such programs is very likely how your computer got infected!!

==========

The following is referring to Uniblue RegistryBooster.
Please be aware that bleepingcomputer staff do not recommend the usage of registry cleaners / tools due to the following facts:
  • Registry tools can cause irreparable damage to your Operating System
  • Registry tools can, as a result of the above, render your pc to be inoperable.
This is done, assuming that the major audience here at this board might be inexperienced users and thus a suggested safeguard from our side.
If you feel you have the need for a registry cleaner, then you are just as welcome to keep it. This is what we refer to an "optional fix" and is up to the user, so just take this as a recommendation from my side.

==========

We need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

==========

Before we can fix anything I need you to uninstall AVG. It will interfere with my tools!!!! You can re-install it when were done or I can recommend another AV if you desire.


Click "start" on the taskbar and then click on the "Control Panel" icon.
Please doubleclick the "Add or Remove Programs" icon
A list of programs installed will be "populated" this may take a bit of time.
If they exist, uninstall the following by clicking on the following entries and selecting "remove":

AVG

Additional instructions can be found here if needed.

=========

Also since you can not access this site you will need to use a USB drive to transfer these programs from a clean computer. It is exceptionally important that we 1st immunize the USB derive so we don't infect your clean computer.

Please download Flash_Disinfector.exe by sUBs and save it to your clean computers desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.

=========

Download, transfer and run AppRemover on the sick computer.
http://www.appremover.com/

=========

Please download ComboFix from one of these locations to your clean computer:

Link 1
Link 2

Transfer it to your sick computers Desktop <-- Important!!!

  • Double click it & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


==========

How is your computer running now?

Regards,
thcbytes

Edited by thcbytes, 19 March 2011 - 01:47 PM.

Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#3 quizlacey

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Posted 19 March 2011 - 03:11 PM

Hi thcbytes,

Thanks for your response.

We're having a problem with the Flash_Disinfector program. It's installed on the desktop of the clean computer, but when we double-click to run it, we get a standard Windows Vista verification screen. When we click 'Run', the screen disappears but nothing else happens.

Regards,

quizlacey

#4 thcbytes

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Posted 19 March 2011 - 03:28 PM

The screen should momentarily go blank then a message pops up indicating success and the desktop is restored. Just for safety sake please right click and "run as admin".
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#5 quizlacey

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Posted 19 March 2011 - 04:14 PM

Tried running as admin but still nothing happening. Is it okay to put the programs on a CD and then transferring them to the infected computer?

#6 thcbytes

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Posted 19 March 2011 - 04:59 PM

You bet. :thumbup2:
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Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#7 quizlacey

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Posted 19 March 2011 - 07:23 PM

Hi, I'm trying to run the ComboFix, but it keeps telling me that I have AVG 2011 running, even though the program doesn't appear in my Add/Remove programs list and I can't find a folder for it on my HDD. I'm running a full files and folders scan to locate anything AVG so I can delete it and continue running ComboFix, but I don't think I'm going to find much. Is there anything further that I can do, or is there any reason why ComboFix may return a false postive on the presence and operation of AVG?

#8 thcbytes

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Posted 19 March 2011 - 07:41 PM

Yes. From this point forward please only do as I have instructed. Otherwise you might cause more harm than good. If you run into troubles simply tell me about it and wait patiently for my reply. :thumbup2:

:exclame: Warning: This script was specifically written and designed for this user only. Unsupervised use of this tool could render your computer unbootable permanently!! :exclame:

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the all of the text in the quotebox below (including the hyperlink if present) into it:

4. Combofix might upload a few suspicious files. Please allow this!!

REGISTRY::
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayRSAlert]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayScanFinished]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayScanFinishedThreatFound]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayScanStarted]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayUpdEnd]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayUpdEndFail]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayUpdStart]
[-HKEY_CURRENT_USER\AppEvents\Schemes\Apps\avgtray]
[-HKEY_CURRENT_USER\Software\Avg]
[-HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG9 Shell Extension]
[-HKEY_CLASSES_ROOT\.avgdx]
[-HKEY_CLASSES_ROOT\CLSID\{1152F8E0-69DB-4935-AFC3-59F8A5A86A3E}]
[-HKEY_CLASSES_ROOT\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
[-HKEY_CLASSES_ROOT\CLSID\{41B21542-2055-4212-A6F2-395CD109B14B}]
[-HKEY_CLASSES_ROOT\CLSID\{6F59E522-4689-156E-316C-D5B48819DE95} ]
[-HKEY_CLASSES_ROOT\CLSID\{86E8C5B0-75B6-4ff2-B04F-6789CC7AE386}]
[-HKEY_CLASSES_ROOT\CLSID\{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}]
[-HKEY_CLASSES_ROOT\CLSID\{EF0BB4CD-81FA-48AF-99B3-AB6C1F079BEC}]
[-HKEY_CLASSES_ROOT\CLSID\{F1FE4608-7924-4908-8E12-81CFA206F00A}]
[-HKEY_CLASSES_ROOT\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}]
[-HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\AVG9 Shell Extension]
[-HKEY_CLASSES_ROOT\Installer\Features\36E852A15FD8BDA48923830A21D156BE]
[-HKEY_CLASSES_ROOT\Installer\Features\69BC3230A1222404483A39DE4E0799CF]
[-HKEY_CLASSES_ROOT\Installer\Features\CFD2C1F142D260E3CB8B271543DA9F98]
[-HKEY_CLASSES_ROOT\Installer\Products\36E852A15FD8BDA48923830A21D156BE]
[-HKEY_CLASSES_ROOT\Installer\Products\69BC3230A1222404483A39DE4E0799CF]
[-HKEY_CLASSES_ROOT\Installer\Products\CFD2C1F142D260E3CB8B271543DA9F98]
[-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\06DD9E4F7F3FF9C41BC2BD64A2CE18FE]
[-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\38F747DBDC97B4E459142E21199F9D10]
[-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\41A387AA3A7A33D3590FA953D1350011]
[-HKEY_CLASSES_ROOT\LinkScannerIE.NavFilter]
[-HKEY_CLASSES_ROOT\LinkScannerIE.NavFilter.1]
[-HKEY_CLASSES_ROOT\MicroScanner.MicroScanner]
[-HKEY_CLASSES_ROOT\piffile\shellex\ContextMenuHandlers\AVG9 Shell Extension]
[-HKEY_CLASSES_ROOT\PROTOCOLS\Handler\linkscanner]
[-HKEY_LOCAL_MACHINE\SOFTWARE\AVG]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DevDiv\VC]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AVGSE.DLL]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0323CB96-221A-4042-84A3-93EDE47099FC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1A258E63-8DF5-4ADB-9832-38A0121D65EB}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AlwaysUnloadDll]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG]
[-HKEY_CLASSES_ROOT\CLSID\{50A96677-4378-434d-9F4B-6B28B485933F}\{976BA62F-ABED-40e0-8F7B-6DE4F6756F0B}]
[-HKEY_CLASSES_ROOT\CLSID\{50A96677-4378-434d-9F4B-6B28B485933F}\{976BA62F-ABEE-40e0-8F7B-6DE4F6756F0B}]
[-HKEY_CLASSES_ROOT\CLSID\{50A96677-4378-434d-9F4B-6B28B485933F}\{976BA62F-ABEF-40e0-8F7B-6DE4F6756F0B}]
[-HKEY_CLASSES_ROOT\CLSID\{9781B2D1-AF27-474F-A3A5-C0763FBDF3B7}]
[-HKEY_CLASSES_ROOT\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
[-HKEY_CLASSES_ROOT\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[-HKEY_CLASSES_ROOT\CLSID\{F2DDE6B2-9684-4A55-86D4-E255E237B77C}]
[-HKEY_CLASSES_ROOT\PROTOCOLS\Handler\avgsecuritytoolbar]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayWSAlert]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[-HKEY_CURRENT_USER\Software\AppDataLow\Avg]
[-HKEY_CURRENT_USER\Software\AVG Security Toolbar]
[-HKEY_LOCAL_MACHINE\SOFTWARE\AVG Security Toolbar]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG9Uninstall]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\AvgEms]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayRSAlert]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayScanFinished]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayScanFinishedThreatFound]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayScanStarted]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayWSAlert]
[-HKEY_USERS\.DEFAULT\AppEvents\Schemes\Apps\avgtray]
[-HKEY_USERS\.DEFAULT\Software\AppDataLow\Avg]
[-HKEY_USERS\.DEFAULT\Software\Avg]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG9_TRAY"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"=-
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"=-
"avg@igeared"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GroupOrderList]
"AVG"=-

DRIVER::
Avg
AVGIDSAgent
AVGIDSDriver
AVGIDSEH
AVGIDSFilter
AVGIDSShim
Avgldx86
Avgmfx86
Avgrkx86
Avgtdix
avgwd
AVG Security Toolbar Service
avg9emc
avg9wd

FOLDER::
%SYSTEMDRIVE%\$AVG
%COMMONAPPDATA%\AVG10
%COMMONAPPDATA%\MFAData
%COMMONPROGRAMS%\AVG 2011
%APPDATA%\AVG10
%PROGRAMFILES%\AVG
%SYSTEM%\drivers\AVG
%COMMONAPPDATA%\AVG Security Toolbar
%COMMONAPPDATA%\avg9
%COMMONPrograms%\AVG Free 9.0

File::
%COMMONAPPDATA%\Common Files\6F59E522-4689-156E-316C-D5B48819DE95.dat
%COMMONDESKTOP%\AVG 2011.lnk
%SYSTEM%\drivers\AVGIDSDriver.sys
%SYSTEM%\drivers\AVGIDSEH.sys
%SYSTEM%\drivers\AVGIDSFilter.sys
%SYSTEM%\drivers\AVGIDSShim.sys
%SYSTEM%\drivers\avgldx86.sys
%SYSTEM%\drivers\avgmfx86.sys
%SYSTEM%\drivers\avgrkx86.sys
%SYSTEM%\drivers\avgtdix.sys
%COMMONDesktop%\AVG Free 9.0.lnk
%PROGRAMFILES%\Mozilla Firefox\searchplugins\avg_igeared.xml
%SYSTEM%\avgrsstx.dll

SECCENTER::
AVG Anti-Virus Free


Save this as CFScript_AVG2011.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Please also let me know how your computer is running.

Regards,
thcbytes

Edited by thcbytes, 20 March 2011 - 02:46 PM.

Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#9 quizlacey

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Posted 19 March 2011 - 07:51 PM

To clarify, I currently have ComboFix on the second AVG warning screen. I accidentally progressed to this by clicking the X to close the program. Do I need to follow these steps with ComboFix 'paused' or should I somehow close ComboFix then re-run it after following the steps above?

#10 thcbytes

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Posted 19 March 2011 - 08:24 PM

Go ahead and see if the open Combofix will progress anyways. If it does not run then follow my most recent instructions please.
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#11 quizlacey

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Posted 20 March 2011 - 05:34 AM

OK, I have a big problem now. Whilst preparing everything mentioned a couple of posts up, my computer crashed and started to reboot. Unfortunately, once it passes the very first loading screen, where it attempts to boot from CD, the screen goes dark, and whilst the computer itself continues to make operational noises (fans, etc), nothing happens on the screen itself.

Since this happened, I've tried a reboot, but the same problem occurs. It's been about 90 minutes and nothing has progressed further. There is no error message or anything to suggest what the cause of the problem could be. I've tried to locate my Windows XP Recovery CD, but as I've not seen or used it for about 3 years or so I'm pretty sure I'm not going to be finding it. I've also looked at creating an XP recovery CD from within Vista on the clean computer, but most of what I've found wants it to be made from within XP itself, so I'm hesitant to continue.

Edited by quizlacey, 20 March 2011 - 07:23 AM.


#12 thcbytes

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Posted 20 March 2011 - 09:26 AM

First and foremost please do not panic. I can without doubt guide you to at the minimum recover all your data and at best get you booting again and clean. It is very important that you do only as I instruct for now though. Ok?

Now I need to know a few things. Last we talked you had launched CF and it displayed the AVG warning. Then I told you to proceed and if it did not run to invoke the CF script I wrote for you. So what happened...exactly? Were you able to run CF? Did you run the CF script? Did you run any other tools or do anything else I am not aware of?

Please remove the CD from your CD drive if it is still in there and re-boot. Please answer my questions before we proceed.
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#13 quizlacey

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Posted 20 March 2011 - 10:21 AM

I left the PC overnight, as it was very late when I made the clarification response to you. This morning I opened Notepad and copied the text from the forum, which had been e-mailed from the clean computer to my e-mail. I saved onto the desktop and closed the browser. At this point, there was a brief 'Blue screen of death' and the computer restarted. The BSoD was only up for about a second or so before the machine restarted. I was not able to read any specific error message. The CD is out of the CD drive, and the machine is currently turned off. Other than the Firefox browser to be able to copy and create the Notepad file, nothing was run.

#14 thcbytes

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Posted 20 March 2011 - 12:30 PM

So I can assume that when you originally ran CF and got the AVG warning and I told you to go ahead and see if it would run that it did not?

Sorry to push you on this but it is a very important point.

=========

Have you located a Windows XP CD? We might need it for some files that it contains.

=========

Please boot the sick computer and immediately begin to rapidly and repetitvely tap the F8 key on your keyboard until A menu pops up. It might take several minutes so keep tapping and be patient. Please list for me the options it displays.

Now turn off the computer.

=========

Do this please.

You will need a USB drive.

This will create a very small operating system on your USB drive. We will boot it from the Ram in your sick computer. It will allow us to access your computers hard drive and all the data contained on it. In addition to the steps I outlined below feel free to explore the booted OS. You will find that it has a browser so you should be able to connect to the internet to reach me here at BC.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer
  • Insert your USB drive
  • Press Start > My Computer > right click your USB drive > choose Format > Quick format
  • Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  • Press Run then OK
  • Select the DiskImage option then click the browse button located on the right side of the textbox field.
  • Browse to and select the xpud-0.9.2.iso file you downloaded
  • Verify the correct drive letter is selected for your USB device then click OK
  • It will install a little bootable OS on your USB device
  • Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  • After it has completed do not choose to reboot the clean computer simply close the installer
  • Next download http://noahdfear.net/downloads/driver.sh to your USB
  • Remove the USB and insert it in the sick computer
  • Boot the Sick computer
  • Press F12 and choose to boot from the USB
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive

Copy and paste the report.txt for my review

Also please do not forget to answer my questions.

Regards,
thcbytes
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#15 quizlacey

quizlacey
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Posted 20 March 2011 - 12:55 PM

1. I hadn't yet pushed the 'OK' button to continue running CF from the 2nd AVG warning window. I had wanted to create the Notepad document just in case. The computer crashed before I could continue running CF.

2. Still no luck with the XP CD. I've been through everything that it could be and none of them are it.

3. Options from the menu after hitting F8 are:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration (Your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Disable automatic restart on system failure

Start Windows Normally
Reboot
Reboot to OS Choices Menu

Working on the USB thingy now, will report when I have the report!

As a side-note, I am not panicking, but I am very aware that in 13 hours time I have to leave the house for 15 days in California. I hope that we can resolve things by then, and if not, I would hate to have this thread locked and archived whilst I am unable to respond!




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