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Error HVideoS.exe while using web cam


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4 replies to this topic

#1 linsjean

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Posted 18 March 2011 - 09:01 PM

I was going to try to record a little vid clip and send it to someone and while recording, the program, Logitech Image Studio froze and I got that error about hvideoS.exe stopped working. I did a search on google and it sounds like a virus. I have a Quickcam Pro 3000.

I have Avast running all the time and I did not get any alerts from that program, and I ran Ad-Aware (just cookies found and deleted them), and Malwarebytes and found nothing.

Any ideas what to do here? No concern? Or is that file part of Logitech software?

Thanks!
Compaq laptop, Windows Vista, SP 2

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#2 hamluis

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Posted 19 March 2011 - 07:42 AM

Did you click on the file and look at the properties?

Does that indicate that it's a Logitech file?

Louis

#3 linsjean

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Posted 19 March 2011 - 10:07 AM

Did you click on the file and look at the properties?

Does that indicate that it's a Logitech file?

Louis


Well, now I cannot find the file by doing a search. My cam is working, but I just can't record any vids. Maybe next time I see that happening, I can write down the exact error message. Thanks.
Compaq laptop, Windows Vista, SP 2

#4 hamluis

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Posted 19 March 2011 - 10:09 AM

I would uninstall the Logitech software/drivers...then reinstall same, they may be damaged.

Louis

#5 linsjean

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Posted 19 March 2011 - 10:56 AM

I would uninstall the Logitech software/drivers...then reinstall same, they may be damaged.

Louis


I should have said this in the begininng. The logitech software for this QC Pro 3000 is not compatible with my Vista OS. In fact, the cam itself is only compatible with XP and lower. But I cannot afford another cam, so I'm going to use this one for now. And I have uninstalled and re-installed about 4 times now. I saw somewhere on a forum where there was a patch to fix that error message but I clicked on the link from their post and it just brought me to the home page of Logitech. It's ok, I don't need to record vids at this point. Thanks for your replies though!
Compaq laptop, Windows Vista, SP 2




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