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Possible virus


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10 replies to this topic

#1 lmanna

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Posted 18 March 2011 - 01:14 PM

Our family computer has been acting odd and is finally at the point where it is almost unusable. No one remembers installing anything recently and everyone insists they didn't click anything weird while surfing the web. We are running Windows XP SP3, IE 8 version 8.0.6001.18702, McAfee. We also occasionally run Malwarebytes'Ant-Malware. I am hoping you might be able to help us prevent having to reformat.

-Sometimes when trying to log into the computer it hangs when loading a user's settings. Ususally the person gets frustrated, logs off and logs back on as themselves and the desktop loads fine.

-Sometimes when trying to shut down we receive an error that explorer.exe is not responding.

-The computer almost always hangs when trying to shut down. It makes it to the "Windows is shutting down" screen and just hangs.

-Within the past week or so we noticed odd behavior when using the internet. When we search for something using Google, Bing, etc. and click on a link of one of the returned search items we are redirected to some random site...normally a weird search page or random ad. If we copy/paste the link into the browser we can access the site ok.

-At some point I noticed there was a Whitesmoke toolbar installed in our IE browser that no one remembers installing. I've disabled that and perhaps obliterated it?

-Full scans with McAfee and Malwarebytes (both under normal operation and safe mode) return nothing

-We are now seeing disturbing behavior with what appears to be a fake program - XP Anti-SPyware 2011. It keeps popping up telling us the computer is infected, we need to update our registration, blah, blah, blah. Multiple copies of the program keep making it into the system tray and killing them seems to be impossible. Occassionally we are not able to use the internet. Every time we enter a URL the XP Anti-SPyware 2011 program prevents us from proceeding.

- The Windows Secrity center also keeps randomly popping up.

-We tried doing system restores back to January and February but for whatever reason Windows said it could not restore to those system restore points. We have succesfully done system restores back to 2 weeks ago but the issues persist.

Any help you could provide would be greatly appreciated. Thanks in advance!

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#2 Nyviar

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Posted 18 March 2011 - 06:29 PM

I am having the same problem. I generally have no trouble removing viruses, but this has me baffled. I use a combo of CCleaner, Super Anti-spyware, Malware Bytes and AVG. They run and clean everything up, they all come back clean on a second pass and then within an hour it is back to doing the same thing. Any ideas on the culprit and how do I fix this?
One more problem, The computer in question has no back-up. So I can't just play etch-a-sketch. Help would be greatly appreciated. Thanks!

#3 boopme

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Posted 18 March 2011 - 07:28 PM

Hello, I believe this is a Memory issue or a corrupt Registry file. The 2 fixes I know for this require the Install disc. I would recommend you start new (separate)topics in XP so they can figure a workaround.
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#4 Nyviar

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Posted 19 March 2011 - 09:55 AM

Thanks Boopme.

I am pretty sure it is not a memory related issue. To be more specific, when I do the initial scans on the computer I am picking up multiple trojan viruses. when I run the second set of scans(I always do all 4 twice) they all come back clean. Within an hour it is right back to doing the same thing.

#5 boopme

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Posted 19 March 2011 - 10:01 AM

Ok, then we'll do this next,I think its this..

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Nyviar

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Posted 19 March 2011 - 05:52 PM

Ok here we go, I think we got it!...

TDSS RootKiller log:
2011/03/19 18:14:14.0218 1340 TDSS rootkit removing tool 2.4.21.0 Mar 10 2011 12:26:28
2011/03/19 18:14:15.0000 1340 ================================================================================
2011/03/19 18:14:15.0000 1340 SystemInfo:
2011/03/19 18:14:15.0000 1340
2011/03/19 18:14:15.0000 1340 OS Version: 5.1.2600 ServicePack: 3.0
2011/03/19 18:14:15.0000 1340 Product type: Workstation
2011/03/19 18:14:15.0000 1340 ComputerName: DELLPC
2011/03/19 18:14:15.0000 1340 UserName: Owner
2011/03/19 18:14:15.0000 1340 Windows directory: C:\WINDOWS
2011/03/19 18:14:15.0000 1340 System windows directory: C:\WINDOWS
2011/03/19 18:14:15.0000 1340 Processor architecture: Intel x86
2011/03/19 18:14:15.0000 1340 Number of processors: 1
2011/03/19 18:14:15.0000 1340 Page size: 0x1000
2011/03/19 18:14:15.0000 1340 Boot type: Normal boot
2011/03/19 18:14:15.0000 1340 ================================================================================
2011/03/19 18:14:18.0812 1340 Initialize success
2011/03/19 18:14:28.0859 2764 ================================================================================
2011/03/19 18:14:28.0859 2764 Scan started
2011/03/19 18:14:28.0859 2764 Mode: Manual;
2011/03/19 18:14:28.0859 2764 ================================================================================
2011/03/19 18:14:30.0140 2764 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/03/19 18:14:30.0218 2764 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2011/03/19 18:14:30.0437 2764 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
2011/03/19 18:14:30.0500 2764 AFD (4d43e74f2a1239d53929b82600f1971c) C:\WINDOWS\System32\drivers\afd.sys
2011/03/19 18:14:31.0000 2764 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/03/19 18:14:31.0125 2764 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
2011/03/19 18:14:31.0203 2764 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/03/19 18:14:31.0281 2764 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2011/03/19 18:14:31.0453 2764 AVGIDSDriver (0c61f066f4d94bd67063dc6691935143) C:\WINDOWS\system32\DRIVERS\AVGIDSDriver.Sys
2011/03/19 18:14:31.0546 2764 AVGIDSEH (84853f800cd69252c3c764fe50d0346f) C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys
2011/03/19 18:14:31.0609 2764 AVGIDSFilter (28d6adcd03e10f3838488b9b5d407dd4) C:\WINDOWS\system32\DRIVERS\AVGIDSFilter.Sys
2011/03/19 18:14:31.0671 2764 AVGIDSShim (0eb16f4dbbb946360af30d2b13a52d1d) C:\WINDOWS\system32\DRIVERS\AVGIDSShim.Sys
2011/03/19 18:14:31.0781 2764 Avgldx86 (5fe5a2c2330c376a1d8dcff8d2680a2d) C:\WINDOWS\system32\DRIVERS\avgldx86.sys
2011/03/19 18:14:31.0968 2764 Avgmfx86 (54f1a9b4c9b540c2d8ac4baa171696b1) C:\WINDOWS\system32\DRIVERS\avgmfx86.sys
2011/03/19 18:14:32.0093 2764 Avgrkx86 (8da3b77993c5f354cc2977b7ea06d03a) C:\WINDOWS\system32\DRIVERS\avgrkx86.sys
2011/03/19 18:14:32.0171 2764 Avgtdix (660788ec46f10ece80274d564fa8b4aa) C:\WINDOWS\system32\DRIVERS\avgtdix.sys
2011/03/19 18:14:32.0328 2764 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2011/03/19 18:14:32.0500 2764 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2011/03/19 18:14:32.0625 2764 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2011/03/19 18:14:32.0890 2764 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
2011/03/19 18:14:32.0953 2764 Cdrom (4b0a100eaf5c49ef3cca8c641431eacc) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/03/19 18:14:33.0281 2764 Disk (47b6aaec570f2c11d8bad80a064d8ed1) C:\WINDOWS\system32\DRIVERS\disk.sys
2011/03/19 18:14:33.0375 2764 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
2011/03/19 18:14:33.0468 2764 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
2011/03/19 18:14:33.0546 2764 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2011/03/19 18:14:33.0656 2764 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
2011/03/19 18:14:33.0734 2764 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
2011/03/19 18:14:33.0781 2764 E100B (7d91dc6342248369f94d6eba0cf42e99) C:\WINDOWS\system32\DRIVERS\e100b325.sys
2011/03/19 18:14:33.0906 2764 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
2011/03/19 18:14:33.0953 2764 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
2011/03/19 18:14:34.0062 2764 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
2011/03/19 18:14:34.0187 2764 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/03/19 18:14:34.0250 2764 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\DRIVERS\fltMgr.sys
2011/03/19 18:14:34.0312 2764 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/03/19 18:14:34.0375 2764 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/03/19 18:14:34.0437 2764 GEARAspiWDM (f2f431d1573ee632975c524418655b84) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
2011/03/19 18:14:34.0640 2764 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/03/19 18:14:34.0718 2764 hidusb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/03/19 18:14:34.0859 2764 HPZid412 (30ca91e657cede2f95359d6ef186f650) C:\WINDOWS\system32\DRIVERS\HPZid412.sys
2011/03/19 18:14:35.0078 2764 HPZipr12 (efd31afa752aa7c7bbb57bcbe2b01c78) C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
2011/03/19 18:14:35.0234 2764 HPZius12 (abcb05ccdbf03000354b9553820e39f8) C:\WINDOWS\system32\DRIVERS\HPZius12.sys
2011/03/19 18:14:35.0375 2764 HSFHWBS2 (77e4ff0b73bc0aeaaf39bf0c8104231f) C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys
2011/03/19 18:14:35.0484 2764 HSF_DP (60e1604729a15ef4a3b05f298427b3b1) C:\WINDOWS\system32\DRIVERS\HSF_DP.sys
2011/03/19 18:14:35.0578 2764 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
2011/03/19 18:14:35.0703 2764 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/03/19 18:14:35.0781 2764 ialm (9a883c3c4d91292c0d09de7c728e781c) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
2011/03/19 18:14:35.0937 2764 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
2011/03/19 18:14:36.0078 2764 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys
2011/03/19 18:14:36.0109 2764 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
2011/03/19 18:14:36.0187 2764 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\DRIVERS\Ip6Fw.sys
2011/03/19 18:14:36.0281 2764 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/03/19 18:14:36.0359 2764 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/03/19 18:14:36.0421 2764 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/03/19 18:14:36.0468 2764 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/03/19 18:14:36.0593 2764 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
2011/03/19 18:14:36.0734 2764 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/03/19 18:14:36.0781 2764 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/03/19 18:14:36.0859 2764 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys
2011/03/19 18:14:36.0968 2764 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
2011/03/19 18:14:37.0062 2764 KSecDD (c6ebf1d6ad71df30db49b8d3287e1368) C:\WINDOWS\system32\drivers\KSecDD.sys
2011/03/19 18:14:37.0203 2764 mdmxsdk (eeaea6514ba7c9d273b5e87c4e1aab30) C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys
2011/03/19 18:14:37.0265 2764 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2011/03/19 18:14:37.0390 2764 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
2011/03/19 18:14:37.0421 2764 MODEMCSA (1992e0d143b09653ab0f9c5e04b0fd65) C:\WINDOWS\system32\drivers\MODEMCSA.sys
2011/03/19 18:14:37.0515 2764 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/03/19 18:14:37.0609 2764 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/03/19 18:14:37.0656 2764 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
2011/03/19 18:14:37.0859 2764 MREMP50 (9bd4dcb5412921864a7aacdedfbd1923) C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS
2011/03/19 18:14:38.0468 2764 MRESP50 (07c02c892e8e1a72d6bf35004f0e9c5e) C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS
2011/03/19 18:14:38.0765 2764 MRxDAV (0a25b866933d126d1e831fd025a278c2) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/03/19 18:14:38.0843 2764 MRxSmb (d09b9f0b9960dd41e73127b7814c115f) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/03/19 18:14:38.0906 2764 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
2011/03/19 18:14:38.0968 2764 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/03/19 18:14:39.0031 2764 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/03/19 18:14:39.0062 2764 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
2011/03/19 18:14:39.0140 2764 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/03/19 18:14:39.0171 2764 Mup (6546fe6639499fa4bef180bdf08266a1) C:\WINDOWS\system32\drivers\Mup.sys
2011/03/19 18:14:39.0218 2764 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
2011/03/19 18:14:39.0265 2764 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/03/19 18:14:39.0390 2764 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/03/19 18:14:39.0421 2764 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/03/19 18:14:39.0484 2764 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
2011/03/19 18:14:39.0515 2764 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
2011/03/19 18:14:39.0562 2764 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
2011/03/19 18:14:39.0671 2764 NetgearGA311 (a499c838a518719b17279a52d88d8847) C:\WINDOWS\system32\DRIVERS\G311N6.sys
2011/03/19 18:14:40.0046 2764 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
2011/03/19 18:14:40.0109 2764 Ntfs (a0857c97770034fd2af17dc4014b5abd) C:\WINDOWS\system32\drivers\Ntfs.sys
2011/03/19 18:14:40.0187 2764 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2011/03/19 18:14:40.0281 2764 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/03/19 18:14:40.0343 2764 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/03/19 18:14:40.0421 2764 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
2011/03/19 18:14:40.0484 2764 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
2011/03/19 18:14:40.0531 2764 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2011/03/19 18:14:40.0578 2764 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
2011/03/19 18:14:40.0640 2764 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\drivers\PCIIde.sys
2011/03/19 18:14:40.0687 2764 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
2011/03/19 18:14:41.0062 2764 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/03/19 18:14:41.0093 2764 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
2011/03/19 18:14:41.0187 2764 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/03/19 18:14:41.0296 2764 PxHelp20 (153d02480a0a2f45785522e814c634b6) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2011/03/19 18:14:41.0453 2764 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/03/19 18:14:41.0500 2764 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/03/19 18:14:41.0546 2764 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/03/19 18:14:41.0609 2764 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2011/03/19 18:14:41.0671 2764 Rdbss (9629383f70db691cb6aa5bbd828cd9a9) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/03/19 18:14:41.0703 2764 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/03/19 18:14:41.0781 2764 RDPWD (e8e3107243b16a549b88d145ec051b06) C:\WINDOWS\system32\drivers\RDPWD.sys
2011/03/19 18:14:41.0984 2764 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
2011/03/19 18:14:42.0093 2764 rspndr (743d7d59767073a617b1dcc6c546f234) C:\WINDOWS\system32\DRIVERS\rspndr.sys
2011/03/19 18:14:42.0171 2764 RTL8023 (3dee06e12bac87168089040d3c86fbea) C:\WINDOWS\system32\DRIVERS\GA311ND5.SYS
2011/03/19 18:14:42.0625 2764 SASDIFSV (a3281aec37e0720a2bc28034c2df2a56) C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
2011/03/19 18:14:42.0718 2764 SASKUTIL (61db0d0756a99506207fd724e3692b25) C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
2011/03/19 18:14:42.0937 2764 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/03/19 18:14:43.0078 2764 senfilt (b9c7617c1e8ab6fdff75d3c8dafcb4c8) C:\WINDOWS\system32\drivers\senfilt.sys
2011/03/19 18:14:43.0140 2764 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
2011/03/19 18:14:43.0171 2764 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
2011/03/19 18:14:43.0281 2764 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
2011/03/19 18:14:43.0390 2764 smwdm (0066ff77aeb4ae70066f7e94d5a6d866) C:\WINDOWS\system32\drivers\smwdm.sys
2011/03/19 18:14:43.0453 2764 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
2011/03/19 18:14:43.0515 2764 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
2011/03/19 18:14:43.0578 2764 Srv (89220b427890aa1dffd1a02648ae51c3) C:\WINDOWS\system32\DRIVERS\srv.sys
2011/03/19 18:14:43.0640 2764 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
2011/03/19 18:14:43.0718 2764 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
2011/03/19 18:14:43.0859 2764 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
2011/03/19 18:14:43.0906 2764 Tcpip (367de8e5f638c091f49273144274f629) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/03/19 18:14:44.0078 2764 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
2011/03/19 18:14:44.0156 2764 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
2011/03/19 18:14:44.0281 2764 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
2011/03/19 18:14:44.0375 2764 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
2011/03/19 18:14:44.0484 2764 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
2011/03/19 18:14:44.0625 2764 USBAAPL (026f7f224f088ee11e383bca448fff81) C:\WINDOWS\system32\Drivers\usbaapl.sys
2011/03/19 18:14:44.0734 2764 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/03/19 18:14:44.0812 2764 usbehci (152ee0baa614388273a0b9ae9c9fd5a0) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/03/19 18:14:44.0921 2764 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/03/19 18:14:44.0984 2764 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
2011/03/19 18:14:45.0015 2764 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
2011/03/19 18:14:45.0093 2764 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/03/19 18:14:45.0187 2764 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2011/03/19 18:14:45.0281 2764 USB_RNDIS (bee793d4a059caea55d6ac20e19b3a8f) C:\WINDOWS\system32\DRIVERS\usb8023.sys
2011/03/19 18:14:45.0359 2764 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
2011/03/19 18:14:45.0421 2764 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
2011/03/19 18:14:45.0468 2764 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/03/19 18:14:45.0546 2764 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
2011/03/19 18:14:45.0640 2764 winachsf (f59ed5a43b988a18ef582bb07b2327a7) C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys
2011/03/19 18:14:45.0828 2764 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/03/19 18:14:46.0000 2764 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
2011/03/19 18:14:46.0265 2764 \HardDisk0 - detected Rootkit.Win32.TDSS.tdl4 (0)
2011/03/19 18:14:46.0281 2764 ================================================================================
2011/03/19 18:14:46.0281 2764 Scan finished
2011/03/19 18:14:46.0281 2764 ================================================================================
2011/03/19 18:14:46.0296 1148 Detected object count: 1
2011/03/19 18:15:06.0156 1148 \HardDisk0 (Rootkit.Win32.TDSS.tdl4) - will be cured after reboot
2011/03/19 18:15:06.0156 1148 \HardDisk0 - ok
2011/03/19 18:15:06.0156 1148 Rootkit.Win32.TDSS.tdl4(\HardDisk0) - User select action: Cure
2011/03/19 18:15:10.0875 3880 Deinitialize success

Malwarebytes Log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6108

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

3/19/2011 6:41:41 PM
mbam-log-2011-03-19 (18-41-41).txt

Scan type: Quick scan
Objects scanned: 139655
Time elapsed: 11 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\Owner\application data\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com (Adware.GamesVance) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)

#7 boopme

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Posted 19 March 2011 - 05:59 PM

Yep that TDSS is a PITA.. Now you should run one more scan and see if it dropped anything after being beat up,we don't want it back.
After this scan change all Passwords,especially any financial as this is what it was after.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Nyviar

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Posted 19 March 2011 - 07:12 PM

Ok this is what I got from ESET

C:\Program Files\iWonEI\Installr\1.bin\jfEIPlug.dll
a variant of Win32/Toolbar.MyWebSearch application
cleaned by deleting - quarantined

#9 boopme

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Posted 19 March 2011 - 07:45 PM

Better, once more,hopefully this is it.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Nyviar

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Posted 19 March 2011 - 08:22 PM

Ok that adware/game vance is still showing up. On the bright side the sound works again. Thank you for all your help!

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6108

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

3/19/2011 9:02:12 PM
mbam-log-2011-03-19 (21-02-11).txt

Scan type: Quick scan
Objects scanned: 139713
Time elapsed: 5 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\Owner\application data\Mozilla\extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\textlinks@gamevance.com (Adware.GamesVance) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)

#11 boopme

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Posted 19 March 2011 - 08:40 PM

Adware.GameVance is packaged with and required to play games from the gamevance network. It regularly displays advertisments. For some computer users this software will definitely be unwanted.


Try going to Task Manager,Press CTRL+ALT+ESC
Under the Processes Tab,terminate these processes:
gamevance32.exe
gvun.exe

Highlight each and click the End Process button,.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.

Edited by boopme, 19 March 2011 - 08:42 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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