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Serious Error?


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4 replies to this topic

#1 LenB123

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Posted 24 December 2005 - 01:21 PM

All of a sudden my computer screen went black and I heard my CPU click as the computer went off. It restarted on its own and a window opened telling me that my system had recovered from a serious error. Here is the error signature:

BCCode : 24 BCP1 : 001902FA BCP2 : F7C66A70 BCP3 : F7C66770
BCP4 : 805128BC OSVer : 5_1_2600 SP : 1_0 Product : 256_1

Can anyone tell me what may have gone wrong?
Thank you,
Len

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#2 frankie12

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Posted 24 December 2005 - 02:16 PM

have you done any viruses/ Spyware scans?

#3 phawgg

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Posted 24 December 2005 - 02:39 PM

Thats happened to me... without getting into it in depth, it's a signal that i think means there is a conflict between installed software. I've checked the Event Viewer for clues after that kinda crash for clues ...
Control panel>administrative tools>computer management>event viewer & look into the logs for system, applications & security. (you can post error numbers ... additional clues)

I've considered what if any changes I've recently made.

I might have installed, for instance, iTunes or changed configurations in some application that might be a cause. Some app may be autoupdating itself at the exact wrong time based on what I was doing at the time of the crash.

So, sort out what you were doing at the time. Online? If so, with which browser? Remember what was in the tray? Startup programs don't always play well together.

Was this right after logon? Did it happen after you'd been logged in for a while?

Those spyware/anti-virus apps ... and scans ... anything turning up?

There might have been some keyboard error made at the wrong time considering what was running.

If it continues you need to explore these sorta questions.

As always, it might be malware, it might be normal software reacting in the windows environment.
It's hard to say.
patiently patrolling, plenty of persisant pests n' problems ...

#4 LenB123

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Posted 24 December 2005 - 02:49 PM

Thanks, I'll run some scans and see if anything shows up.
Len

#5 usasma

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Posted 24 December 2005 - 09:31 PM

Good job in catching the error message - it'll help to narrow things down a bit. Here's a link to an explanation of the BCCode 24 : http://www.osronline.com/ddkx/ddtools/bccodes_12uf.htm

So, here's the questions:
1) How much memory do you have installed?
2) How many programs are running at startup? (check MSCONFIG.EXE)
3) How many processes do you have running? (check Task Manager)

Also:
1) Check the S.M.A.R.T. status of your drive (I use this free program for this: http://www.almico.com/speedfan.php Let us know what it has to say about your hard drive.
2) Go to Start...Run...and type in "chkdsk.exe /r" (without the quotes) and press Enter. It'll tell you it can't run right now and will ask you if you want to run it on the next Reboot - Press "y" and then press Enter. Reboot and it'll check your hard drive when the reboot starts. Let us know what it had to say about any errors that it found.
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