I recently was hacked/keylogged with the Windows Diagnostic virus. I received the messages that my computer was at risk, critial RAM and hard drive errors. I seached and followed the instructions listed below but the problem is that I still have files that are hidden as well as programs.
I'm running an older xp AMD desktop, I'm not sure what other information you will need.
I DL Malwarebytes Anti-Malware and Rkill.
I followed the instructions on the page and it took away the Windows diagnostic program and popups, that I can tell.
The problem now is that my files that used to be on the desktop are now hidden, the files in my personal folders are hidden. When I hit start and go to programs it shows nothing.
Now I know that the files are still there because I had a file on the desktop with a certain name and when I tried to save another file to the desktop with the same name it said that there was one already there. Also all my pictures and music hidden too. I can play them when I open itunes but I'm not able to view them when I try to open the folder.
I opened the folders and hit hide and unhide files but nothing helps.
I'm not sure what else to put on here but I could really use some help.
Please let me know what additional information you will need and please bear with me if I need it explained on how to get if for you.