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Slow Computer


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2 replies to this topic

#1 allenflame

allenflame

  • Members
  • 22 posts
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  •  
  • Local time:12:19 PM

Posted 18 March 2011 - 09:16 AM

A friend called and wanted me to look at his computer, said it had gotten slow. The computer has updates turned on, didn't have anything obvious (besides two toolbars which I uninstalled). Updated some of his apps (from Ninite.com, adobe reader, flash, java, etc). Still seems sluggish. Ran a Malwarebytes scan on both users on the pc, didn't find anything, ran a CCleaner cleanup on both users on the pc, defragged with Auslogic Disk Defrag. He also was having an issue with Internet Explorer opening not maximized. I tried all the little hold control and click X, tried shift, tried doing alt-f, control exit. Seems to be fine for new windows from internet explorer, but his shortcuts on the desktop still open half screen. I downloaded a freeware app, IE New Window Maximizer, which isn't a fix, but for now it works.

**** I left the gmer tool running, I had already been there 2 hours and it was still scanning. Will go back later and add it to the post. I mistakening thought the show all had to be checked, and attached the one (zipped up).


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by cleveland at 9:12:14.28 on Fri 03/18/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1230 [GMT -4:00]
.
AV: Windows Protection Suite *Enabled/Updated* {FA51A383-D2B1-4641-A193-9240D3829BB9}
AV: AT&T Internet Security Suite AT&T Anti-Virus *Enabled/Updated* {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: AT&T Internet Security Suite AT&T Firewall *Enabled*
FW: Windows Protection Suite *Enabled*
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
svchost.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\IE New Window Maximizer\iemaximizer.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\WINDOWS\system32\mfevtps.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre6\bin\javaws.exe
C:\Documents and Settings\cleveland garris\Desktop\dds.scr
C:\Program Files\Java\jre6\bin\javaw.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar =
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080701
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\at&t\at&t internet security suite\pkR.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110216114829.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_9993303B90FE6C1D.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {5BED3930-2E9E-76D8-BACC-80DF2188D455} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [IE New Window Maximizer] c:\program files\ie new window maximizer\iemaximizer.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [<NO NAME>]
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {315B0BFB-2BD4-481B-80A3-A9B80727C61B} - hxxp://webiq005.webiqonline.com/WebIQ/DataServer/Pub/DataServer.dll?Handler=GetEngineDistribution&EDID={896A23A1-5821-4609-A6C6-6D5536C585C9}
DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - hxxps://setup.bellsouth.net/wizlet/PWReset/static/controls/WebflowActiveXInstaller_6-1-2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_9993303B90FE6C1D.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
IFEO: image file execution options -
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2011-2-16 386840]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2011-2-16 84072]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2007-6-20 79168]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-10-19 93320]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2011-2-16 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2011-2-16 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2011-2-16 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-2-16 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-2-16 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-2-16 141792]
R2 QuickBooksDB18;QuickBooksDB18;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb18 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB18 [?]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-8-28 24652]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-2-16 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-2-16 152960]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-2-16 313288]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2011-2-16 88544]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-7-1 30192]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-2-16 52104]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2011-2-16 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-2-16 84264]
.
=============== Created Last 30 ================
.
2011-03-18 13:02:00 -------- d-----w- c:\program files\IE New Window Maximizer
2011-03-18 12:51:35 -------- d-----w- c:\program files\Windows Media Connect 2
2011-03-18 12:50:37 -------- d-----w- c:\windows\system32\LogFiles
2011-03-18 12:19:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-18 12:19:33 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-18 12:19:33 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-18 12:18:43 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-03-18 12:18:43 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-03-18 12:18:43 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-03-18 12:18:43 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-03-18 12:18:43 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-03-18 12:18:43 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-03-18 12:18:43 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-03-18 12:12:36 165376 ----a-w- c:\windows\system32\unrar.dll
2011-03-18 12:12:35 839680 ----a-w- c:\windows\system32\lameACM.acm
2011-03-18 12:12:35 810496 ----a-w- c:\windows\system32\xvidcore.dll
2011-03-18 12:12:35 80896 ----a-w- c:\windows\system32\ff_vfw.dll
2011-03-18 12:12:35 237568 ----a-w- c:\windows\system32\yv12vfw.dll
2011-03-18 12:12:35 183808 ----a-w- c:\windows\system32\xvidvfw.dll
2011-03-18 12:12:35 151552 ----a-w- c:\windows\system32\ac3acm.acm
2011-03-18 12:12:33 -------- d-----w- c:\program files\K-Lite Codec Pack
2011-03-18 12:06:34 -------- d-----w- c:\windows\pss
2011-03-18 12:05:14 -------- d-----w- c:\program files\Auslogics
2011-03-18 12:04:30 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-18 12:04:30 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-07 11:58:39 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
2011-02-22 23:51:58 4280320 ----a-w- c:\windows\system32\GPhotos.scr
2011-02-16 16:48:29 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-02-16 16:48:24 141792 ----a-w- c:\windows\system32\mfevtps.exe
2011-02-16 16:48:23 95600 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-02-16 16:48:23 88544 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-02-16 16:48:23 84264 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-02-16 16:48:23 84072 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-02-16 16:48:23 55840 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-02-16 16:48:23 52104 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-02-16 16:48:23 386840 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-02-16 16:48:23 313288 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-02-16 16:48:23 152960 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-08 01:16:24 922112 ------w- c:\windows\system32\imapi2fs.dll
2011-02-08 01:16:24 426496 ------w- c:\windows\system32\imapi2.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 9:12:55.90 ===============

Attached Files



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#2 SweetTech

SweetTech

    Agent ST


  • Members
  • 13,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Antarctica
  • Local time:01:19 PM

Posted 24 March 2011 - 05:43 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 27 March 2011 - 08:15 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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