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Constant BLUE SCREENING


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#1 D.Shelle

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Posted 17 March 2011 - 09:53 PM

Hello everyone,

First let me say that I am new to these types of things I dont know a lot about computers, but from what I do know I have tried on my computer to fix the problem and nothing. (ie: Aati-Virus removers, malwarebytes, hitman pro, ME, spybot, etc) which all have now come back clean and i havent had anything saying my computer is infected anymore. Anyway for the past months my computer has been blue screening/restarting every few days. Whenever it restarts it always has a popup message lefted saying something about the BIOS (sorry I'm trying to do this before it shuts off again, so I dont remember exactly what it says). I don't know what that is and Im not sure how to fix it. Btw; I also noticed that when trying to watch videos doesnt work anymore either from different sites, not sure if that has anything to do with it. My Java is updated so there should be no problem there but now there is. Please anyone out there who is willing to take the time out to help me I will appreciate it truly, as I dont now have the money to have someone else fix it. ;-/

Whatever Information is needed please be clear on what exactly you want and how to get it, since I am not that good with computers and I want to provide whatever info I can in a timely manner.

**I did search to try and find some help before posting all to no avail**


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#2 master131

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Posted 18 March 2011 - 01:23 AM

What computer changes did you make when this began? Did you install any new software or hardware?

#3 D.Shelle

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Posted 18 March 2011 - 01:38 AM

At the time I didn't install anything, it started from I believe a virus of some sort, that Im not sure where it came from. And after clearing that up finally (hoping they're completely gone now) i thought it would fix the blue screen but no. It's very random, I don't even have to be using the pc. (meaning it can be on standby and blue screen/restart)

#4 master131

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Posted 18 March 2011 - 02:37 AM

OK. Download BlueScreenView here. It allows you to view information about any BSODs that have occurred.

Please give the Bug Check String, Bug Check Code and the Caused By Driver details that appear on the list (prefferably, the latest BSOD).

#5 D.Shelle

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Posted 18 March 2011 - 06:03 PM

Here is the BSOD's you asked for. (please let me know if you can not see it.)

Edited by D.Shelle, 18 March 2011 - 06:03 PM.


#6 master131

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Posted 19 March 2011 - 04:34 PM

Your computer seems to be BSODing over numerous causes and the BSOD causes don't seem to be consistent.

However, I believe you have bad or corrupt system/driver files. What I want you to do is this:
Open the Start Menu and click on All Programs.
Click on the Accessories folder and right-click on Command Prompt.
Click on Run as administrator and press Yes if a prompt appears.
Type in sfc /scannow and wait while it searches for any damaged system files.
After that has finished, restart your computer and see if there are any BSODs.

If your computer decides to BSOD during the scan, try running the computer in Safe Mode.

#7 Allan

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Posted 19 March 2011 - 04:47 PM

I'd really like to see the full output of BlueScreenView posted in a thread, not in a text file. The FULL output, not just the headers. That includes dates, etc. And again, not in a downloadable file please - just cut and paste.

Running sfc /scannow is almost certainly not going to help. Multiple and varied bsod's are almost always hardware issues - anything from a bad mobo to a power supply, ram, hd, or driver issues.

#8 D.Shelle

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Posted 19 March 2011 - 05:20 PM

I did the scan and it came back clean!!!!

==================================================
Dump File : 031811-21434-01.dmp
Crash Time : 3/18/2011 3:08:13 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000304
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82b5f4c1
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+eada0
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031811-21434-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 199,656
==================================================

==================================================
Dump File : 031711-20919-01.dmp
Crash Time : 3/17/2011 11:28:06 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x8ce88ce4
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82aba6fb
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+415cb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031711-20919-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,664
==================================================

==================================================
Dump File : 031711-21091-01.dmp
Crash Time : 3/17/2011 11:13:40 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x963cedc6
Parameter 3 : 0x9b2c3aa8
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+8edc6
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031711-21091-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,664
==================================================

==================================================
Dump File : 031511-24679-01.dmp
Crash Time : 3/15/2011 12:09:53 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000003
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82e2d92e
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+392e
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031511-24679-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,664
==================================================

==================================================
Dump File : 031311-20966-01.dmp
Crash Time : 3/13/2011 9:06:11 AM
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : 0x8f9338f3
Parameter 2 : 0x7b4a7121
Parameter 3 : 0x82b6d7f0
Parameter 4 : 0x0000000a
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+88f3
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031311-20966-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 199,656
==================================================

==================================================
Dump File : 031311-24117-01.dmp
Crash Time : 3/13/2011 8:27:29 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x53108629
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x892a1207
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+90207
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\031311-24117-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,664
==================================================

==================================================
Dump File : 030711-19905-01.dmp
Crash Time : 3/7/2011 10:42:20 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82b5e4c1
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+415cb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\030711-19905-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,664
==================================================

==================================================
Dump File : 030611-18735-01.dmp
Crash Time : 3/6/2011 10:04:15 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xdd25dfe0
Parameter 2 : 0x00000001
Parameter 3 : 0x88a9ad06
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+8e41b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\030611-18735-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,616
==================================================

==================================================
Dump File : 030411-18844-01.dmp
Crash Time : 3/4/2011 4:20:33 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x88c05df0
Parameter 3 : 0xa65b08e0
Parameter 4 : 0x00000000
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+3df0
File Description : NDIS 6.20 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\030411-18844-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,616
==================================================

==================================================
Dump File : 030411-40950-01.dmp
Crash Time : 3/4/2011 9:33:35 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000086
Parameter 2 : 0x00000002
Parameter 3 : 0x00000008
Parameter 4 : 0x00000086
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+309d0
File Description : Network I/O Subsystem
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\030411-40950-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,616
==================================================

==================================================
Dump File : 030311-28688-01.dmp
Crash Time : 3/3/2011 9:55:38 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x71191885
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82ace400
Caused By Driver : Fs_Rec.sys
Caused By Address : Fs_Rec.sys+4023
File Description : File System Recognizer Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\030311-28688-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,616
==================================================

==================================================
Dump File : 022211-25209-01.dmp
Crash Time : 2/22/2011 11:24:14 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x921dff1d
Parameter 3 : 0x8aa709d8
Parameter 4 : 0x8aa705b0
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+1ff1d
File Description : DirectX Graphics MMS
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17554 (win7sp1_gdr.110202-1504)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\022211-25209-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 159,592
==================================================

==================================================
Dump File : 022111-23977-01.dmp
Crash Time : 2/21/2011 1:07:41 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x05000600
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x88d2f98f
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+498f
File Description : Network I/O Subsystem
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\022111-23977-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,616
==================================================

==================================================
Dump File : 022111-50294-01.dmp
Crash Time : 2/21/2011 10:21:22 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000a39
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x88d977ec
Caused By Driver : CLASSPNP.SYS
Caused By Address : CLASSPNP.SYS+47ec
File Description : SCSI Class System Dll
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\022111-50294-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,616
==================================================

==================================================
Dump File : 021911-44117-01.dmp
Crash Time : 2/19/2011 6:05:33 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x00000254
Parameter 3 : 0xb2cab95c
Parameter 4 : 0x00000000
Caused By Driver : MpFilter.sys
Caused By Address : MpFilter.sys+2fd4
File Description : Microsoft antimalware file system filter driver
Product Name : Microsoft Malware Protection
Company : Microsoft Corporation
File Version : 3.0.8007.0
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\021911-44117-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,616
==================================================

==================================================
Dump File : 021311-24336-01.dmp
Crash Time : 2/13/2011 8:05:05 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x7c91a488
Parameter 2 : 0x00000002
Parameter 3 : 0x00000008
Parameter 4 : 0x7c91a488
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+db478
File Description : NVIDIA Windows Kernel Mode Driver, Version 260.99
Product Name : NVIDIA Windows Kernel Mode Driver, Version 260.99
Company : NVIDIA Corporation
File Version : 8.17.12.6099
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\021311-24336-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 199,608
==================================================

==================================================
Dump File : 020911-43945-01.dmp
Crash Time : 2/9/2011 1:00:08 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82c6f980
Parameter 3 : 0xa0f47a94
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+221980
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\020911-43945-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,616
==================================================

==================================================
Dump File : 020711-227933-01.dmp
Crash Time : 2/7/2011 4:04:11 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82a533f5
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5cca
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\020711-227933-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,624
==================================================

==================================================
Dump File : 013111-20108-01.dmp
Crash Time : 2/1/2011 12:01:57 AM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x0000068b
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82b39067
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4682b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\013111-20108-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,616
==================================================

==================================================
Dump File : 013011-22620-01.dmp
Crash Time : 1/30/2011 6:17:47 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000016
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82a89a5b
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4682b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\013011-22620-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,616
==================================================

==================================================
Dump File : 013011-29468-01.dmp
Crash Time : 1/30/2011 10:47:19 AM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x00000099
Parameter 2 : 0x00047f44
Parameter 3 : 0x00000002
Parameter 4 : 0x00072d32
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\013011-29468-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,616
==================================================

==================================================
Dump File : 012811-23415-01.dmp
Crash Time : 1/28/2011 10:29:03 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000230
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8e65d0e7
Caused By Driver : afd.sys
Caused By Address : afd.sys+350e7
File Description : Ancillary Function Driver for WinSock
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\012811-23415-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,616
==================================================

==================================================
Dump File : 012711-21684-01.dmp
Crash Time : 1/27/2011 5:38:23 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904fb
Parameter 2 : 0xb48afb68
Parameter 3 : 0xb48af740
Parameter 4 : 0x8969e51e
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+9251e
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\012711-21684-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 159,600
==================================================

#9 Allan

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Posted 19 March 2011 - 05:25 PM

Okay, thank you. In addition to hardware problems these varied bsod's can be caused by a virus. Before we go any further I strongly suggest you post in the Am I Infected forum and see if they give you a clean bill of health. If they do we can start testing ram, etc. Thanks.

#10 D.Shelle

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Posted 19 March 2011 - 05:35 PM

Okay, what exactly should I post there? Sorry for being a noob!! do you suggest i post what i posted here?

#11 Allan

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Posted 19 March 2011 - 05:38 PM

Please read this and follow all instructions: http://www.bleepingcomputer.com/forums/topic182397.html




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