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Help with Boot.Tidserv.B


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2 replies to this topic

#1 ramrags

ramrags

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  • Local time:05:27 AM

Posted 17 March 2011 - 05:56 PM

Hi I hope you can help with this, I have a gateway running vista and running Norton
on start up Norton pops up with a window that says that I have Boot.TidServ.B and it
cannot get rid of it. So I went out to Norton site and downloaded the tools they say
will take care of the virus and when I ran it it comes back and tells me that
backdoor.tidserv was not found on my system. So I don't know what to do, one part of
Norton tells me I have it and another part tells me I don't please help. Thank you

DDS (Ver_10-12-12.02) - NTFSx86
Run by Tom at 19:46:26.17 on Wed 03/09/2011
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_24
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2038.1137 [GMT -5:00]

AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\DllHost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\sttray.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Tom\Downloads\Defogger.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Tom\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=HSN&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6335
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=HSN&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6335
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\tom\appdata\roaming\mozilla\firefox\profiles\2onn925s.default\
FF - prefs.js: browser.startup.homepage - http:www.google.com
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\IPSFFPlgn
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1205000.07d\symds.sys [2011-1-6 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1205000.07d\symefa.sys [2011-1-6 652336]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20110225.002\BHDrvx86.sys [2011-2-25 800376]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20110304.001\IDSvix86.sys [2011-3-7 353912]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1205000.07d\ironx86.sys [2011-1-6 136312]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nav\1205000.07d\symtdiv.sys [2011-1-6 330360]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.5.0.125\ccsvchst.exe [2011-1-6 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-18 102448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-24 135664]
S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-11-7 29744]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-03-10 00:14:03 94848 ----a-w- C:\kfldipog.sys
2011-03-09 23:52:24 -------- d-----w- c:\progra~2\Hitman Pro
2011-03-08 22:28:18 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-03-08 22:28:17 322560 ----a-w- c:\windows\system32\sbe.dll
2011-03-08 22:28:17 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-08 22:28:17 153088 ----a-w- c:\windows\system32\sbeio.dll
2011-03-08 22:28:12 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-03-08 22:28:12 2067968 ----a-w- c:\windows\system32\mstscax.dll
2011-03-08 22:26:27 5943120 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{de1adafa-be86-4ccd-952d-d0cb6c02df76}\mpengine.dll
2011-03-07 18:51:58 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2011-03-07 18:07:19 -------- d-----w- c:\users\tom\appdata\local\temp
2011-03-07 18:06:20 -------- d-sh--w- C:\$RECYCLE.BIN
2011-03-02 23:25:18 98816 ----a-w- c:\windows\sed.exe
2011-03-02 23:25:18 89088 ----a-w- c:\windows\MBR.exe
2011-03-02 23:25:18 256512 ----a-w- c:\windows\PEV.exe
2011-03-02 23:25:18 161792 ----a-w- c:\windows\SWREG.exe
2011-03-02 23:11:19 -------- d-----w- c:\users\tom\appdata\local\NPE
2011-03-02 21:55:37 -------- d-----w- c:\users\tom\appdata\roaming\Malwarebytes
2011-03-02 21:54:57 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-02 21:54:56 -------- d-----w- c:\progra~2\Malwarebytes
2011-03-02 21:54:53 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-02 21:54:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-12 22:15:48 -------- d-----w- c:\users\tom\appdata\roaming\Ashampoo
2011-02-12 22:15:29 -------- d-----w- c:\users\tom\appdata\local\ashampoo
2011-02-12 22:15:29 -------- d-----w- c:\progra~2\ashampoo
2011-02-12 22:15:21 -------- d-----w- c:\program files\Ashampoo
2011-02-08 22:10:59 834048 ----a-w- c:\windows\system32\wininet.dll
2011-02-08 22:10:59 389632 ----a-w- c:\windows\system32\html.iec
2011-02-08 22:10:58 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-02-08 22:10:54 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-08 22:10:54 292352 ----a-w- c:\windows\system32\atmfd.dll

==================== Find3M ====================

2011-02-03 02:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-02 22:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:32 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-20 13:44:05 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-20 13:44:03 797184 ----a-w- c:\windows\system32\FntCache.dll
2010-12-31 13:57:01 2039808 ----a-w- c:\windows\system32\win32k.sys
2010-12-28 15:55:03 413696 ----a-w- c:\windows\system32\odbc32.dll
2010-12-14 14:49:23 1169408 ----a-w- c:\windows\system32\sdclt.exe

============= FINISH: 19:47:18.07 ===============

Attached Files



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#2 SweetTech

SweetTech

    Agent ST


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Posted 23 March 2011 - 12:29 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 25 March 2011 - 11:32 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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