Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

slow dell lap top


  • Please log in to reply
22 replies to this topic

#1 Timmy Toad

Timmy Toad

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:06:41 AM

Posted 17 March 2011 - 05:40 PM

hi all, i hope you can help me a little, i have been trying to sort out a friends lap top, she complained of it running slow, clever sod that i aint, i know what that is i said, i will wipe windows and reinstall a fresh copy.

of course it is still the same it runs slow, the problem looks to be the CPU, it is a Dell Latitude D600 intel pentium M 1.80ghz, but in Windows it barely runs over 600 mhz, i did think it was running hot or similar but it seems to fluctuate it sometimes, not very often it goes back up to 1.8ghz

it shows 1.8ghz in the bios

tim

BC AdBot (Login to Remove)

 


#2 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:04:41 PM

Posted 18 March 2011 - 12:21 AM

This will get the specs of your computer.

Publish a Snapshot using Speccy

Also please take a screenshot of HW Monitor and post it in your next reply.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 Timmy Toad

Timmy Toad
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:06:41 AM

Posted 18 March 2011 - 02:07 AM

http://speccy.piriform.com/results/zqkrPBU03wDXdyMGqbGcCgf

thanks very much for that, i have put above the link you asked for, but it is still changing from 593 to 791 despite what it says on the speccy output !!!

tim

Attached Files


Edited by Timmy Toad, 18 March 2011 - 02:15 AM.


#4 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:04:41 PM

Posted 18 March 2011 - 02:42 AM

You were meant to take a screenshot of HW Monitor. Also can elaborate on slow?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 Timmy Toad

Timmy Toad
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:06:41 AM

Posted 18 March 2011 - 05:06 AM

sorry about that buddy.

as for being slow, it is simply pathetically so slow at doing anything, it only really gets used for browsing the Net, it is just so slow to do anything, i thought the fact that i can see it is only going at a third of the speed it should be going at was a good clue ! in fact i just looked and it up to 1.8ghz for a minute or two, but it wont be there long.
correction it is down to 593hz again, it is really stupid.
tim

Attached Files



#6 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:04:41 PM

Posted 18 March 2011 - 05:18 AM

The temperature seems to be fine but it does not show the cpu temperature. Have you check how much the memory is getting used in task manager?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#7 Platypus

Platypus

  • Moderator
  • 13,667 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Australia
  • Local time:03:41 PM

Posted 18 March 2011 - 06:39 AM

Assuming XP is being used, it may need the SpeedStep patch applied, if you haven't already done so:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=RC956858&l=en&s=gen&ServiceTag=&SystemID=LAT_PNT_PM_D600&os=WW1&osl=en&catid=&impid=

It's at the bottom when you expand the System Utilities category.

Top 5 things that never get done:

1.


#8 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:04:41 PM

Posted 18 March 2011 - 07:10 AM

That patch might work but i what reckon you should do is by slowly going through the list and updating the drivers.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#9 Platypus

Platypus

  • Moderator
  • 13,667 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Australia
  • Local time:03:41 PM

Posted 18 March 2011 - 07:35 AM

That patch might work

There's only one way to find out... :)

But is is a given that the appropriate drivers should be installed, starting with the chipset drivers.

Top 5 things that never get done:

1.


#10 Timmy Toad

Timmy Toad
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:06:41 AM

Posted 18 March 2011 - 08:09 AM

thanks lads, it is Win XP for sure.

i am on my computer at the moment so cant check memory usage in task manager just yet.

the suggestion about SpeedStep sounds promising, and thanks for the link, i have already been there and downloaded and installed all the relevant drivers which was sufficient to get rid of all those nasty exclamation marks in the device manager.

However i cant find any mention of SpeedStep in that list of drivers, is it under one of the headings ?, if so which one please.

i did run the Diagnostic check that is on the Boot Up options menu in the BIOS. that was clear of any errors. i did notice that the two sticks of Ram are not a matched pair and are a bit different.

thanks for trying to help, we might get somewhere with the speedstep thingie

tim

#11 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:04:41 PM

Posted 18 March 2011 - 08:18 AM

SpeedStep

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#12 Timmy Toad

Timmy Toad
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:06:41 AM

Posted 18 March 2011 - 10:39 AM

thanks for that buddy, sadly that didnt work, i also selected to "update drivers" on all the items in the Hardware manger list, nothing was found on any of them, in fact i now give up totally.

I will take to a trusted computer repair man and get an estimate, sod it.

however there is a light at the end of the tunnel, if it is proven to be "beyond uneconomical to repair" the young lady can buy my old lap top, On wednesday i splashed out on an Apple Mac Book Pro, so for £200 i reckon she can have my old one.

tim

Edited by Timmy Toad, 18 March 2011 - 10:41 AM.


#13 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:04:41 PM

Posted 18 March 2011 - 05:47 PM

Maybe it's time to let the laptop go. I was a repairing a very similiar laptop like your friends one and it was also slow but what i did is upgraded the ram which made it faster but the processor speed was still slow, the exact one you have which is the pentium m 1.80ghz.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#14 Timmy Toad

Timmy Toad
  • Topic Starter

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Local time:06:41 AM

Posted 25 March 2011 - 03:07 PM

hi all, i am simply after a second opinion now, the DELL lap top i referred to at the beginning of this thread has now come back from my Computer Man he couldnt find anything wrong with it !!!!!!

he says the figures showing, what i thought was the speed of the CPU, are in fact the speed of the Ram, personally i dont believe him, but then i am not a computer repair man, i only use them !.

so, as soon as i got it back home i booted it up and took 3 screen shots, each showing a different figure !!!!, each of these three screen shots was taken within minutes of it booting up without accessing the Internet or running any programs.

i would be very pleased to know what you people think of these figures. the figures i refer to are 1.8ghz, 791mhz and 591mhz

tim

Attached Files



#15 killerx525

killerx525

    Bleepin' Aussie


  • Members
  • 7,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne, Australia
  • Local time:04:41 PM

Posted 25 March 2011 - 04:36 PM

That is really strange, it's like it is speeding up :blink:

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users