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Windows 7 not booting and freezing


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#1 srjams1952

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Posted 17 March 2011 - 11:23 AM

Hi. I'm new to this forum and recently started having trouble getting Windows 7 to load. After I log in with my password it usually hangs, and I end up having to reboot the computer. On the rare times it does load, it ends up hanging (freezing) and in either case I have to manually shut it off. The only way I've been able to contact this forum is booting up in safe mode with networking. Please help!

Thanks,

Steve

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#2 Allan

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Posted 17 March 2011 - 11:23 AM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#3 srjams1952

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Posted 17 March 2011 - 12:31 PM

There hasn't been any new hardware or software installed in the last 2 weeks. The latest software downloaded was Itunes and Vuze. I was trying to login to my bank account yesterday and that's when the problem started. It wouldn't accept my password, I called my bank, they said to reboot the computer and that's when This problem started. I think I may have a virus and or malware on here.

#4 Hobopower50

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Posted 24 March 2011 - 05:18 PM

In Safe-Mode with Networking, download Malwarebytes, install it, update it, and then run it. It should be able to pick out any viruses and remvoe them.

#5 Allan

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Posted 24 March 2011 - 06:28 PM

First, MalwareBytes is not an anti virus utility.

Next, you downloaded Vuze. Did you then download one or more torrents?

#6 srjams1952

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Posted 24 March 2011 - 11:48 PM

Hi Allan,

Yes, I did download quite a few torrents.

#7 Allan

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Posted 25 March 2011 - 06:52 AM

Okay. I suggest you visit the Am I Infected forum on this site and post there.

#8 srjams1952

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Posted 25 March 2011 - 07:35 AM

Thanks Allan. I'll do that!




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