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Need help with my Combofix log


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2 replies to this topic

#1 foozoo

foozoo

  • Members
  • 1 posts
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  •  
  • Local time:05:00 AM

Posted 17 March 2011 - 10:32 AM

ComboFix 11-03-16.03 - TOSHIBA 03/17/2011 6:10.5.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2939.1790 [GMT -7:00]
Running from: c:\users\TOSHIBA\Downloads\ComboFix.exe
AV: Kaspersky Internet Security *Disabled/Updated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
FW: Kaspersky Internet Security *Disabled* {6E6FFDEC-83DD-85C5-A4B0-0DA3EBDE2D7D}
SP: Kaspersky Internet Security *Disabled/Updated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\ntuser.dat
.
.
((((((((((((((((((((((((( Files Created from 2011-02-17 to 2011-03-17 )))))))))))))))))))))))))))))))
.
.
2011-03-17 13:42 . 2011-03-17 13:42 -------- d-----w- c:\users\Public\AppData\Local\temp
2011-03-17 13:42 . 2011-03-17 13:42 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-03-17 13:42 . 2011-03-17 13:42 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2011-03-16 14:58 . 2011-03-16 15:27 -------- d-----w- c:\programdata\RegCure
2011-03-16 14:58 . 2011-03-16 15:22 -------- d-----w- c:\program files\RegCure
2011-03-15 16:43 . 2011-02-11 06:54 5943120 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{22A4B946-6100-4288-AAA5-FD2E31DB612B}\mpengine.dll
2011-03-10 13:13 . 2011-03-10 13:13 0 ----a-w- c:\windows\system32\REND987.tmp
2011-03-10 13:13 . 2011-03-10 13:13 0 ----a-w- c:\windows\system32\REND986.tmp
2011-03-10 13:13 . 2011-03-10 13:13 0 ----a-w- c:\windows\system32\REND985.tmp
2011-03-10 13:13 . 2011-02-02 16:10 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-26 14:23 . 2011-02-26 14:23 -------- d-----w- c:\program files\Common Files\xing shared
2011-02-25 18:06 . 2011-02-25 18:07 -------- d-----w- c:\programdata\Yahoo! Companion
2011-02-25 13:48 . 2011-02-25 13:51 -------- d-----w- c:\users\TOSHIBA\AppData\Roaming\Screaming Bee
2011-02-25 13:44 . 2011-02-25 13:51 -------- d-----w- c:\programdata\Screaming Bee
2011-02-24 05:03 . 2011-03-17 13:50 -------- d-----w- c:\users\TOSHIBA\AppData\Local\temp
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-26 14:21 . 2009-07-25 09:30 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-02-26 14:21 . 2009-07-25 09:30 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-02-02 11:41 . 2009-10-03 04:20 222080 ------w- c:\windows\system32\MpSigStub.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{88c7f2aa-f93f-432c-8f0e-b7d85967a527}"= "c:\program files\BitTorrentBar\tbBitT.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0974BA1E-64EC-11DE-B2A5-E43756D89593}]
2009-12-20 09:51 87480 ----a-w- c:\program files\BearShare Applications\MediaBar\ToolBar\BearshareMediabarDx.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3017FB3E-9A77-4396-88C5-0EC9548FB42F}]
2010-09-18 10:42 2447360 ----a-w- c:\program files\SpeedBit Video Downloader\Toolbar\tbcore3.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2010-12-09 07:21 3911776 ----a-w- c:\program files\ConduitEngine\ConduitEngine.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{389943B0-C3A2-4E69-82CB-8596A84CB3DC}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{74322BF9-DF26-493f-B0DA-6D2FC5E6429E}]
2009-12-27 09:00 504248 ----a-w- c:\program files\BearShare Applications\MediaBar\DataMngr\IEBHO.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
2010-12-09 07:21 3911776 ----a-w- c:\program files\BitTorrentBar\tbBitT.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{0974BA1E-64EC-11DE-B2A5-E43756D89593}"= "c:\program files\BearShare Applications\MediaBar\ToolBar\BearshareMediabarDx.dll" [2009-12-20 87480]
"{88c7f2aa-f93f-432c-8f0e-b7d85967a527}"= "c:\program files\BitTorrentBar\tbBitT.dll" [2010-12-09 3911776]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\ConduitEngine.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{0974ba1e-64ec-11de-b2a5-e43756d89593}]
.
[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
.
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{88C7F2AA-F93F-432C-8F0E-B7D85967A527}"= "c:\program files\BitTorrentBar\tbBitT.dll" [2010-12-09 3911776]
.
[HKEY_CLASSES_ROOT\clsid\{88c7f2aa-f93f-432c-8f0e-b7d85967a527}]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"avp"="c:\program files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe" [2010-08-18 340520]
"Camera Assistant Software"="c:\program files\Camera Assistant Software for Toshiba\traybar.exe" [2007-10-25 413696]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
TRDCReminder.lnk - c:\program files\Toshiba\TRDCReminder\TRDCReminder.exe [2007-7-27 389120]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~3\GoogleDesktopNetwork3.dll c:\progra~1\KASPER~1\KASPER~2\mzvkbd3.dll c:\progra~1\KASPER~1\KASPER~2\kloehk.dll
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=c:\windows\pss\WinZip Quick Pick.lnkCommon Startup
backupExtension=Common Startup
.
[HKLM\~\startupfolder\C:^Users^TOSHIBA^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]
path=c:\users\TOSHIBA\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk
backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnkStartup
backupExtension=Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2009-09-04 06:38 935288 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-10-02 22:38 35696 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ares]
2010-01-22 21:57 1011712 ----a-w- c:\program files\Ares\Ares.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\avp]
2010-08-18 16:00 340520 ----a-w- c:\program files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DataMngr]
2009-12-27 09:07 184760 ----a-w- c:\program files\BearShare Applications\MediaBar\DataMngr\DataMngrUI.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Easy-PrintToolBox]
2006-10-17 01:20 398944 ----a-w- c:\program files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray.exe]
2008-01-21 02:25 125952 ----a-w- c:\windows\ehome\ehtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
2008-02-15 14:35 1836544 ----a-w- c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2009-07-25 09:17 133104 ----atw- c:\users\TOSHIBA\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\googletalk]
2007-11-21 02:11 3289088 ----a-w- c:\program files\Google\Google Talk\googletalk.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2006-10-26 19:17 31016 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2008-06-25 09:35 170520 ----a-w- c:\windows\System32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2008-06-25 09:36 150040 ----a-w- c:\windows\System32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2010-06-01 04:47 5252408 ----a-w- c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2009-07-26 11:14 3883856 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2008-06-25 09:36 145944 ----a-w- c:\windows\System32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl]
2008-04-08 09:44 6037504 ----a-w- c:\windows\RtHDVCpl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]
2008-01-21 02:23 1233920 ----a-w- c:\program files\Windows Sidebar\sidebar.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skytel]
2007-11-20 12:45 1826816 ----a-w- c:\windows\SkyTel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2010-10-29 09:19 249064 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2011-02-26 14:21 273544 ----a-w- c:\program files\Real\RealPlayer\Update\realsched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\topi]
2007-07-10 09:24 581632 ----a-w- c:\program files\Toshiba\Toshiba Online Product Information\TOPI.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Toshiba Registration]
2007-05-04 10:05 571024 ----a-w- c:\program files\Toshiba\Registration\ToshibaRegistration.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Mobile-based device management]
2008-01-21 02:23 215552 ----a-w- c:\windows\WindowsMobile\wmdSync.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-721464564-2281250947-676613702-1000]
"EnableNotificationsRef"=dword:00000001
.
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2009-11-07 135664]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [x]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl.sys [x]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\DRIVERS\o2media.sys [2008-01-15 48472]
R3 SCREAMINGBDRIVER;Screaming Bee Audio;c:\windows\system32\drivers\ScreamingBAudio.sys [2010-07-01 34896]
S0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2009-10-14 36880]
S1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\DRIVERS\klim6.sys [2009-09-14 21520]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2007-12-25 40960]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-03 126976]
S3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\DRIVERS\klmouflt.sys [2009-10-02 19472]
S3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\DRIVERS\NETw5v32.sys [2008-04-28 3658752]
S3 QIOMem;Generic IO & Memory Access;c:\windows\system32\DRIVERS\QIOMem.sys [2007-04-09 8192]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-07 02:13]
.
2011-03-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-11-07 02:13]
.
2011-03-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-721464564-2281250947-676613702-1000Core.job
- c:\users\TOSHIBA\AppData\Local\Google\Update\GoogleUpdate.exe [2009-07-25 09:17]
.
2011-03-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-721464564-2281250947-676613702-1000UA.job
- c:\users\TOSHIBA\AppData\Local\Google\Update\GoogleUpdate.exe [2009-07-25 09:17]
.
2011-03-16 c:\windows\Tasks\RegCure Program Check.job
- c:\program files\RegCure\RegCure.exe [2010-05-19 23:20]
.
2011-03-16 c:\windows\Tasks\RegCure.job
- c:\program files\RegCure\RegCure.exe [2010-05-19 23:20]
.
2011-03-17 c:\windows\Tasks\SmartDefrag.job
- c:\program files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe [2010-04-30 07:27]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
TCP: {D189740F-67A9-4167-836E-1D950E5149F4} = 203.115.0.19,203.115.0.46
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-17 06:45
Windows 6.0.6001 Service Pack 1 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-721464564-2281250947-676613702-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*X*V*I*D*-*F*O*X*-*M*F*D*s*s*"!\OpenWithList]
@Class="Shell"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-03-17 07:22:53
ComboFix-quarantined-files.txt 2011-03-17 14:22
ComboFix2.txt 2011-02-24 05:02
ComboFix3.txt 2010-06-22 09:49
ComboFix4.txt 2010-06-22 07:57
ComboFix5.txt 2011-03-17 13:06
.
Pre-Run: 101,441,699,840 bytes free
Post-Run: 101,606,727,680 bytes free
.
- - End Of File - - 2EB0EB1A568F9BCCB1324D38378B5F76

Attached Files



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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
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  • Gender:Male
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  • Local time:10:00 AM

Posted 23 March 2011 - 10:41 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 SweetTech

SweetTech

    Agent ST


  • Members
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Posted 30 March 2011 - 08:48 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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