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IE8 Blocking File Download - POP-UP Blocker is OFF!

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#1 techforcity


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Posted 17 March 2011 - 08:56 AM

Ok, so we upgraded our servers to IE8 because of some compatibility issues for some of our websites that our company has to visit. Now we are running into some issues after the upgrade. Our billing department needs to download these html files, and when they click on the links that they need to download from the window comes up and looks like it is going to load something and then you hear a bleep and the window closes out. Now you would think that the popup blocker would be the cause of this, but I double checked the settings and the popup blocker is off and there is no other addon in internet explorer that has a popup blocker.

Another weird thing is, is when the window comes up that looks like it's going to load and you hit the stop (or cancel) button and copy the link that it is trying to load, and open up another tab and paste the address in there, you are then able to download the file. This is a pain in the butt though, and wastes a lot of time since we do a ton of these a day and would slow down productivity. Can anyone think of what could be causing this to happen, and how I can solve this issue?

Thank you!

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#2 dpowell71


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Posted 29 April 2011 - 10:19 AM

I was having this same problem with a trusted site. I was trying to download a file that gets opened in Word that is on a secure website for medical dictations. I could hold the control key and the file would open just fine, but that is annoying and an extra step that I do not have time for. To fix the issue I opened IE8---->Tools---->Security---->Trusted Sites---->Custom Level---->Downloads---->Automatic Prompting for file Downloads---->enable. For some reason enabling this setting fixed the problem.

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