Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Believed Malware Infection - Logs


  • This topic is locked This topic is locked
3 replies to this topic

#1 Andy Gibson

Andy Gibson

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:47 AM

Posted 17 March 2011 - 04:50 AM

Hi

Please find included/attached logs as per instructions. I believe the computer has some form of infection but standard tools are not resolving. Symptoms are:
  • Unable to complete Windows Updates - updates fail with error codes 8000FFFFFF and 643
  • Software not loading - Google Chrome does not load and does not even appear in Task Manager. Initially did work if chose Run as Administrator but no longer.
  • Unable to download files from internet - get an error message:

    Unable to download <filename> from <website>.
    Unable to open this Internet site. The requested site is either unavailable or cannot be found.


    Can download files when running in Safe Mode
  • Slow performance - particularly in Internet Explorer.
  • Graphics drivers not working correctly - only have generic drivers and unable to reinstall correct drivers.

Computer was used without active antivirus/antimalware for some time. This has now been corrected but problems continue. Antivirus software & Malwarebytes are not identifying any specific problems.

Computer Details:
Acer Aspire 5738Z
Windows 7 Home Premium 64-Bit
Pentium Dual Core T4300 @2.10GHz
3GB RAM

System restore disc was not created when computer was new, but do have access to OEM Windows 7 64bit disc.

When running the tools DDS ran fine, but I was unable to run GMER as described - when I launched it the only options available to me were Services, Registry, Files (inc. drives) & ADS. All other options were greyed out. I ran it anyway and it found nothing - the saved file was blank which the forum will not allow me to upload.

Thanks in advance for your help.

DDS Log:

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Ann at 9:16:15.45 on 17/03/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.3001.1760 [GMT 0:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe
C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\MWLService.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\PLFSetI.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Users\Ann\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Users\Ann\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_5738&r=27361209j006l0368z115t4841w654
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\IPS\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Google Update] "C:\Users\Ann\AppData\Local\Google\Update\GoogleUpdate.exe" /c
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [EgisTecLiveUpdate] "C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe"
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [PlayMovie] "C:\Program Files (x86)\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - C:\Program Files (x86)\Bonjour\ExplorerPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
mRun-x64: [mwlDaemon] C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
mRun-x64: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
mRun-x64: [PLFSetI] C:\Windows\PLFSetI.exe
mRun-x64: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
mRun-x64: [EKIJ5000StatusMonitor] C:\Windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1205000.07D\SymDS64.sys [2011-3-16 450608]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1205000.07D\SymEFA64.sys [2011-3-16 802864]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\BASHDefs\20110309.001\BHDrvx64.sys [2011-2-25 1124472]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\IPSDefs\20110314.004\IDSviA64.sys [2011-3-16 476792]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-3 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-3 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-3 60464]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1205000.07D\Ironx64.sys [2011-3-16 171128]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1205000.07D\symnets.sys [2011-3-16 382072]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-14 59904]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2009-10-23 844320]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-6-4 1150496]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe [2010-5-17 308592]
R2 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\MWLService.exe [2009-8-7 311592]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe [2011-3-16 130000]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2009-8-21 62720]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2009-6-18 144640]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2009-8-22 240160]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-3-16 132656]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-6-20 317480]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-29 135664]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2009-10-24 138752]
S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2009-6-18 50432]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-8-22 216064]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-7-2 1255736]
.
=============== Created Last 30 ================
.
2011-03-16 19:47:23 -------- d-sh--w- C:\$RECYCLE.BIN
2011-03-16 16:33:07 1002008 ----a-w- C:\Windows\SysWow64\igxpun.exe
2011-03-16 16:26:56 -------- d-----w- C:\Program Files\CCleaner
2011-03-16 14:04:20 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2011-03-16 11:04:20 98816 ----a-w- C:\Windows\sed.exe
2011-03-16 11:04:20 89088 ----a-w- C:\Windows\MBR.exe
2011-03-16 11:04:20 256512 ----a-w- C:\Windows\PEV.exe
2011-03-16 11:04:20 161792 ----a-w- C:\Windows\SWREG.exe
2011-03-16 10:44:37 -------- d-----w- C:\Users\Ann\AppData\Roaming\Malwarebytes
2011-03-16 10:44:13 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-03-16 10:44:13 -------- d-----w- C:\PROGRA~3\Malwarebytes
2011-03-16 10:44:10 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-03-16 10:44:10 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-03-16 10:37:49 174640 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2011-03-16 10:37:32 802864 ----a-r- C:\Windows\System32\drivers\NISx64\1205000.07D\SymEFA64.sys
2011-03-16 10:37:32 735864 ----a-r- C:\Windows\System32\drivers\NISx64\1205000.07D\srtsp64.sys
2011-03-16 10:37:32 450608 ----a-r- C:\Windows\System32\drivers\NISx64\1205000.07D\SymDS64.sys
2011-03-16 10:37:32 40568 ----a-r- C:\Windows\System32\drivers\NISx64\1205000.07D\srtspx64.sys
2011-03-16 10:37:32 382072 ----a-r- C:\Windows\System32\drivers\NISx64\1205000.07D\symnets.sys
2011-03-16 10:37:32 171128 ----a-r- C:\Windows\System32\drivers\NISx64\1205000.07D\Ironx64.sys
2011-03-16 10:37:24 -------- d-----w- C:\Windows\System32\drivers\NISx64\1205000.07D
2011-03-16 10:37:24 -------- d-----w- C:\Windows\System32\drivers\NISx64
2011-03-16 10:37:23 -------- d-----w- C:\Program Files (x86)\Norton Internet Security
2011-03-16 10:37:16 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2011-03-16 10:05:46 7947600 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{BCE034DC-711B-4337-8C29-2E456B17404E}\mpengine.dll
2011-03-08 12:34:03 -------- d-----w- C:\Users\Ann\AppData\Roaming\Tific
2011-03-08 12:27:42 662528 ----a-w- C:\Windows\System32\XpsPrint.dll
2011-03-08 12:27:42 475648 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2011-03-08 12:27:42 442880 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2011-03-08 12:27:42 288256 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
.
==================== Find3M ====================
.
2011-02-02 18:11:20 270720 ------w- C:\Windows\System32\MpSigStub.exe
2011-01-26 06:53:10 982912 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10 265088 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20 144384 ----a-w- C:\Windows\System32\cdd.dll
2011-01-07 08:06:50 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-01-07 07:27:11 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20 366080 ----a-w- C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11 294400 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-01-05 06:20:30 612352 ----a-w- C:\Windows\System32\vbscript.dll
2011-01-05 05:37:33 428032 ----a-w- C:\Windows\SysWow64\vbscript.dll
2011-01-05 04:00:16 3127808 ----a-w- C:\Windows\System32\win32k.sys
2010-12-21 06:16:27 97280 ----a-w- C:\Windows\System32\wscsvc.dll
2010-12-21 06:16:27 62976 ----a-w- C:\Windows\System32\wscapi.dll
2010-12-21 06:16:16 214016 ----a-w- C:\Windows\System32\winsrv.dll
2010-12-21 06:16:14 442880 ----a-w- C:\Windows\System32\winhttp.dll
2010-12-21 06:16:14 1197056 ----a-w- C:\Windows\System32\wininet.dll
2010-12-21 06:16:09 258048 ----a-w- C:\Windows\System32\WebClnt.dll
2010-12-21 06:15:55 264192 ----a-w- C:\Windows\System32\upnp.dll
2010-12-21 06:15:31 15360 ----a-w- C:\Windows\System32\slwga.dll
2010-12-21 06:13:03 2003968 ----a-w- C:\Windows\System32\msxml6.dll
2010-12-21 06:13:03 1880576 ----a-w- C:\Windows\System32\msxml3.dll
2010-12-21 06:10:22 100864 ----a-w- C:\Windows\System32\davclnt.dll
2010-12-21 05:38:24 51200 ----a-w- C:\Windows\SysWow64\wscapi.dll
2010-12-21 05:38:22 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-12-21 05:38:22 350720 ----a-w- C:\Windows\SysWow64\winhttp.dll
2010-12-21 05:38:21 204800 ----a-w- C:\Windows\SysWow64\WebClnt.dll
2010-12-21 05:38:19 204288 ----a-w- C:\Windows\SysWow64\upnp.dll
2010-12-21 05:38:16 14336 ----a-w- C:\Windows\SysWow64\slwga.dll
2010-12-21 05:36:17 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll
2010-12-21 05:36:16 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2010-12-21 05:34:12 80384 ----a-w- C:\Windows\SysWow64\davclnt.dll
2010-12-18 06:11:41 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2010-12-18 06:11:34 714752 ----a-w- C:\Windows\System32\kerberos.dll
2010-12-18 05:29:40 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-12-18 05:29:31 541184 ----a-w- C:\Windows\SysWow64\kerberos.dll
2010-12-18 04:55:03 482816 ----a-w- C:\Windows\System32\html.iec
2010-12-18 04:20:55 386048 ----a-w- C:\Windows\SysWow64\html.iec
2010-12-18 04:13:40 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-12-18 03:47:59 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 9:17:12.30 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:02:47 AM

Posted 23 March 2011 - 10:40 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 Andy Gibson

Andy Gibson
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:47 AM

Posted 23 March 2011 - 11:44 AM

Thanks for the response. Due to time constraints this issue has been resolved by a wipe & windows reinstall so your help is no longer required. Sorry for not advising previously.

Thanks again for your help.

#4 SweetTech

SweetTech

    Agent ST


  • Members
  • 13,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Antarctica
  • Local time:10:47 PM

Posted 23 March 2011 - 01:43 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users