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MS Office calendar


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#1 SpeshK

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Posted 17 March 2011 - 03:24 AM

I'm a helpdesk specialist and I have a problem that stumps me. One of our users is an assistant to one of the managers and has shared access to his calendar. The problem is that when she makes appointments or schedules meetings for him, the manager doesn't see it on his calendar or it appears later, sometimes the next day. We use Outlook 2010 and an Exchange server. As you can imagine, this creates scheduling issues and conflicts. What's causing this and how can it be fixed?

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#2 AdamV

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Posted 25 March 2011 - 07:49 AM

Not obvious why this would be happening.
Is one or the other of them working in cached mode? (usually a good idea, so I'm not suggesting that is a problem, but may help in troubleshooting)
Do either of them use the "work offline" feature (usually a bad idea IMHO)

The best way to create appointments or meetings is always to open the target calendar (the manager in this case) and create an appointment. If you need a meeting, turn this appt into a meeting by clicking on it then on "invite attendees" in the "Appointment" ribbon.

Test it with this method and see if it helps
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