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Infected - got DDS file and zip saved...now what?


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16 replies to this topic

#1 IPT

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Posted 16 March 2011 - 06:09 PM

Infected - got DDS file and zip saved...now what? This think takes over the desktop page. Tried Malwarebytes and antimalware and it missed it. Going to try and attach the logs. Running XP Pro in safemode currently. Thanks for your help or input.

Attached Files



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#2 SweetTech

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Posted 17 March 2011 - 12:06 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • These instructions have been specifically tailored to your computer and the issues you are experiencing with your computer. It's important to note that these instructions are not suitable for any other computer, even if the issues are fairly similar.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.
____________________________________________________


Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:



Running OTL

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 IPT

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Posted 17 March 2011 - 04:17 PM

We tried all three options and none of the worked. first option saved to desk top and error message said error loading/opening driver,
2nd option saved to desk top and error windows could not open and the 3rd option saved to desk top and error message said error loading/opening driver.

What eles can I do?? Please help.
Thanking you in advance.

#4 IPT

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Posted 17 March 2011 - 05:45 PM

Had someone look at our registrey real quick he disabled an .exe file by typing "old" after it. The file was: iEHBEDB18101.exe. The program is no longer running on start up but he needed to go is there something more that we need to do to deal the root or other aspects of it?

#5 SweetTech

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Posted 18 March 2011 - 09:42 AM

IPT,

Please move on to the OTL instructions.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#6 SweetTech

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Posted 21 March 2011 - 10:41 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#7 SweetTech

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Posted 21 March 2011 - 08:24 PM

This topic has been re-opened at the request of the person who originally posted.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#8 IPT

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Posted 22 March 2011 - 02:08 PM

Thanks for opening it back up, here are OTL logs. Thanks

Attached Files



#9 SweetTech

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Posted 22 March 2011 - 03:51 PM

No problem. :thumbsup:


OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.

    :Services
    :OTL
    SRV - File not found [Auto | Stopped] --  -- (YahooAUService)
    IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} -  File not found
    IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:54323
    O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} -  File not found
    O2 - BHO: (Yahoo! IE Services Button) - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -  File not found
    O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} -  File not found
    O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -  File not found
    O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -  File not found
    O4 - HKLM..\Run: [YSearchProtection]  File not found
    O4 - HKCU..\Run: [Search Protection]  File not found
    O4 - HKCU..\Run: [YSearchProtection]  File not found
    O9 - Extra Button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -  File not found
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O33 - MountPoints2\{10b7c76b-8c04-11dc-8910-001aa096d9cb}\Shell - "" = AutoRun
    O33 - MountPoints2\{10b7c76b-8c04-11dc-8910-001aa096d9cb}\Shell\AutoRun - "" = Auto&Play
    O33 - MountPoints2\{10b7c76b-8c04-11dc-8910-001aa096d9cb}\Shell\AutoRun\command - "" = G:\LaunchU3.exe
    O33 - MountPoints2\{10b7c76c-8c04-11dc-8910-001aa096d9cb}\Shell\AutoRun\command - "" = H:\setupSNK.exe
    O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\setupSNK.exe -- [2004/08/04 00:56:58 | 000,028,672 | ---- | M] (Microsoft Corporation)
    [2011/03/16 13:14:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\iEhBeDb18101
    [7 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
    [2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
    [2011/03/18 14:50:47 | 000,014,527 | ---- | M] () -- C:\Documents and Settings\IPT\Application Data\0F1E.4A6
    [2011/03/17 13:06:23 | 000,075,366 | ---- | M] () -- C:\Documents and Settings\IPT\Desktop\RkU3.8.388.590.rar
    [7 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
    [2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
    [2011/03/16 13:14:26 | 000,014,527 | ---- | C] () -- C:\Documents and Settings\IPT\Application Data\0F1E.4A6
    
    :Reg
    
    :Files
    ipconfig /flushdns /c
    :Commands
    [purity]
    [resethosts]
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click Posted Image.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates
  • After the update have been completed, Select the Scanner tab.
  • Select Perform quick scan, then click on Scan
  • Leave the default options as it is and click on Start Scan
  • When done, you will be prompted. Click OK, then click on Show Results
  • Checked (ticked) all items and click on Remove Selected
  • After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT:



How are things running?

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#10 IPT

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Posted 23 March 2011 - 02:19 PM

All processes killed
========== SERVICES/DRIVERS ==========
========== OTL ==========
Service YahooAUService stopped successfully!
Service YahooAUService deleted successfully!
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ deleted successfully.
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\YSearchProtection deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\Search Protection deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\YSearchProtection deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\WINDOWS\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{10b7c76b-8c04-11dc-8910-001aa096d9cb}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10b7c76b-8c04-11dc-8910-001aa096d9cb}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{10b7c76b-8c04-11dc-8910-001aa096d9cb}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10b7c76b-8c04-11dc-8910-001aa096d9cb}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{10b7c76b-8c04-11dc-8910-001aa096d9cb}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10b7c76b-8c04-11dc-8910-001aa096d9cb}\ not found.
File G:\LaunchU3.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{10b7c76c-8c04-11dc-8910-001aa096d9cb}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{10b7c76c-8c04-11dc-8910-001aa096d9cb}\ not found.
File H:\setupSNK.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\E\ deleted successfully.
E:\setupSNK.exe moved successfully.
C:\Documents and Settings\All Users\Application Data\iEhBeDb18101 folder moved successfully.
C:\WINDOWS\System32\ConduitEngine.tmp deleted successfully.
C:\WINDOWS\System32\CONFIG.TMP deleted successfully.
C:\WINDOWS\System32\SET157.tmp deleted successfully.
C:\WINDOWS\System32\SET163.tmp deleted successfully.
C:\WINDOWS\System32\SET16C.tmp deleted successfully.
C:\WINDOWS\System32\SET16E.tmp deleted successfully.
C:\WINDOWS\System32\SET171.tmp deleted successfully.
C:\WINDOWS\002857_.tmp deleted successfully.
C:\WINDOWS\msdownld.tmp folder deleted successfully.
C:\Documents and Settings\IPT\Application Data\0F1E.4A6 moved successfully.
C:\Documents and Settings\IPT\Desktop\RkU3.8.388.590.rar moved successfully.
File C:\Documents and Settings\IPT\Application Data\0F1E.4A6 not found.
========== REGISTRY ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\IPT\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\IPT\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Restore point Set: OTL Restore Point (0)

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 32768 bytes
->Temporary Internet Files folder emptied: 32768 bytes

User: All Users

User: Default User
->Temp folder emptied: 32768 bytes
->Temporary Internet Files folder emptied: 32902 bytes
->Flash cache emptied: 56504 bytes

User: Guest
->Temp folder emptied: 707897 bytes
->Temporary Internet Files folder emptied: 11203334 bytes
->Flash cache emptied: 602 bytes

User: IPT
->Temp folder emptied: 456548554 bytes
->Temporary Internet Files folder emptied: 159305984 bytes
->Java cache emptied: 5762527 bytes
->Apple Safari cache emptied: 489472 bytes
->Flash cache emptied: 1551280 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 46975586 bytes

User: NetworkService
->Temp folder emptied: 28190 bytes
->Temporary Internet Files folder emptied: 283929 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 99272256 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 87323722 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 34318 bytes
RecycleBin emptied: 1879040 bytes

Total Files Cleaned = 831.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: Guest
->Flash cache emptied: 0 bytes

User: IPT
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 03232011_101618

Files\Folders moved on Reboot...
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 5 for 20101014WalkerMyronOFFICEVISIT[1].zip\2010-10-14 Walker, Myron - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 4 for referral1[1].zip\2009-9-14 Fissori, James - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 4 for 20101014WalkerMyronOFFICEVISIT[1].zip\2010-10-14 Walker, Myron - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 3 for 2010430PiperSharmanPRESCRIPTION[1].zip\2010-4-30 Piper, Sharman - PRESCRIPTION not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 3 for 20101014WalkerMyronOFFICEVISIT[1].zip\2010-10-14 Walker, Myron - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 2 for referral1[1].zip\2009-8-24 Aguilar, Philip - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 2 for referral1sechrist[1].zip\2009-9-22 Sechrist, Gerald - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 2 for 2010927SmithGraceOFFICEVISIT[1].zip\2010-9-27 Smith, Grace - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 2 for 2010825DemareeMichelleOFFICEVISIT[1].zip\2010-8-25 Demaree, Michelle - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 2 for 2010430PiperSharmanPRESCRIPTION[1].zip\2010-4-30 Piper, Sharman - PRESCRIPTION not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 2 for 20101117SmithGraceOFFICEVISIT[1].zip\2010-11-17 Smith, Grace - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 2 for 20101110SmithGraceOFFICEVISIT[1].zip\2010-11-10 Smith, Grace - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 2 for 20101014WalkerMyronOFFICEVISIT[1].zip\2010-10-14 Walker, Myron - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for referral1[1].zip\2009-8-24 Daniel, David - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for referral1salvador[1].zip\2009-8-25 Salvador, Sylvia - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for referral1joseph[1].zip\2009-8-24 Joseph, Martha - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 201093ScottCharlesOFFICEVISIT[1].zip\2010-9-3 Scott, Charles - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010927SmithGraceOFFICEVISIT[1].zip\2010-9-27 Smith, Grace - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010920BlockerNancyKimOFFICEVISIT[1].zip\2010-9-20 Blocker, Nancy _Kim_ - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010827ScottCharlesOFFICEVISIT[1].zip\2010-8-27 Scott, Charles - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010827BlockerNancyKimOFFICEVISIT[1].zip\2010-8-27 Blocker, Nancy _Kim_ - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010825DemareeMichelleOFFICEVISIT[1].zip\2010-8-25 Demaree, Michelle - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 201048FongSuzanneOFFICEVISIT[1].zip\2010-4-8 Fong, Suzanne - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010430PiperSharmanPRESCRIPTION[1].zip\2010-4-30 Piper, Sharman - PRESCRIPTION not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010331FongSuzanneOFFICEVISIT[1].zip\2010-3-31 Fong, Suzanne - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010323BaylorJulieOFFICEVISIT.zip\2010-3-23 Baylor, Julie - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010112SmithGraceOFFICEVISIT[1].zip\2010-11-2 Smith, Grace - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 20101117SmithGraceOFFICEVISIT[1].zip\2010-11-17 Smith, Grace - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 20101110SmithGraceOFFICEVISIT[1].zip\2010-11-10 Smith, Grace - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010107DemareeMichelleOFFICEVISIT[1].zip\2010-10-7 Demaree, Michelle - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 2010104WalkerMyronOFFICEVISIT[1].zip\2010-10-4 Walker, Myron - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 20101022WalkerMyronOFFICEVISIT[1].zip\2010-10-22 Walker, Myron - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 20101015SmithGraceOFFICEVISIT[1].zip\2010-10-15 Smith, Grace - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\Temporary Directory 1 for 20101014WalkerMyronOFFICEVISIT[1].zip\2010-10-14 Walker, Myron - OFFICE VISIT not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\~DF3DF2.tmp not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\~DF3DFE.tmp not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\~DF3E58.tmp not found!
File\Folder C:\Documents and Settings\IPT\Local Settings\Temp\~DF3E64.tmp not found!
C:\Documents and Settings\IPT\Local Settings\Temporary Internet Files\Content.IE5\U0ZO9V7Z\search[2].htm moved successfully.
C:\Documents and Settings\IPT\Local Settings\Temporary Internet Files\Content.IE5\F8QDLX6V\radioplayer[1].htm moved successfully.
C:\Documents and Settings\IPT\Local Settings\Temporary Internet Files\Content.IE5\ACMT7HY1\component[1].html moved successfully.
C:\Documents and Settings\IPT\Local Settings\Temporary Internet Files\Content.IE5\ACMT7HY1\page__gopid__2173395[1].htm moved successfully.
C:\Documents and Settings\IPT\Local Settings\Temporary Internet Files\Content.IE5\9ZSA5GS4\radioplayer[1].htm moved successfully.
C:\Documents and Settings\IPT\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
File\Folder C:\WINDOWS\temp\Perflib_Perfdata_71c.dat not found!

Registry entries deleted on Reboot...
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

3/23/2011 11:15:37 AM
mbam-log-2011-03-23 (11-15-37).txt

Scan type: Quick scan
Objects scanned: 137782
Time elapsed: 7 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@mywebsearch.com/Plugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Thanks for your help!!

#11 SweetTech

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Posted 23 March 2011 - 02:21 PM

How are things running?

You're running an outdated version of MBAM.

Can you please update your database version by doing the following:
  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates

NEXT:

  • After the update have been completed, Select the Scanner tab.
  • Select Perform quick scan, then click on Scan
  • Leave the default options as it is and click on Start Scan
  • When done, you will be prompted. Click OK, then click on Show Results
  • Checked (ticked) all items and click on Remove Selected
  • After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#12 IPT

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Posted 24 March 2011 - 12:52 PM

Ok I updated Malware, went through the scan and here is the report.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6157

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

3/24/2011 9:50:24 AM
mbam-log-2011-03-24 (09-50-24).txt

Scan type: Quick scan
Objects scanned: 177829
Time elapsed: 12 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Again, thanks for ALL your help!!!

#13 IPT

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Posted 24 March 2011 - 01:30 PM

Ok so even with doing everything you have posted when I try to log into "NetExtender" "C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe" I sign in and it boots me out if internet. I sign out and I have internet. Any thought's on this???? Also it only happens on this computer not my boss' lap top.

Thanks!!

#14 SweetTech

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Posted 24 March 2011 - 05:39 PM

Hello IPT,

Ok so even with doing everything you have posted when I try to log into "NetExtender" "C:\Program Files\SonicWALL\SSL-VPN\NetExtender\NEGui.exe" I sign in and it boots me out if internet. I sign out and I have internet. Any thought's on this???? Also it only happens on this computer not my boss' lap top.

I've never heard of NetExtender, so I am not sure why it's kicking you off of the internet when you sign in.

This sounds like a work related computer. Does the company you work for have it's own IT department?

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#15 IPT

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Posted 24 March 2011 - 07:42 PM

That would be me and I'm asking for your help. I was affriad that that was what you would say. I will pas this along to the owner.
Thank you for all you input on this matter!!




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