Posted 16 March 2011 - 09:55 AM
I have been running XP with SP2 for years, and after a virus problem a few months ago, (which BleepingComputer helped me remove), I decided to move up to SP3. After it was installed, followed by 68 updates, everything seemed to be working well, until I tried to play an audio file. My system shows no audio device installed. I tried to find a solution to the problem, but what I found is that the Realtek HD audio adapter (which is built in to my Toshiba A105-2141 laptop, is not compatible with SP3.
So I decided to uninstall SP3, and stay with SP2. I have followed the procedures to removing SP3, but it uninstall wizard "cannot find a file", and then announces that SP3 was no uninstalled.
I would like to restore audio to my computer, either with a fix to work with SP3, or by going back to SP2. Can anyone help?