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Computer Restarts


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#1 jrgull13

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Posted 23 December 2005 - 06:31 PM

I've had this problem of my computer just restarting for no apparent reason. I had this problem a while back but it was because my cpu was overheating, but it's not overheating right now, and I cleaned out the heatsink anyway but it still does it. Can you help me???



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#2 acklan

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Posted 23 December 2005 - 08:06 PM

First I would like to welcome you to BC and wish you a Merry Christmas.
It could be a power supply going bad. Run Everest Home and tell us what the power supply reading are.
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#3 Trent_L

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Posted 24 December 2005 - 01:56 AM

It also might be worth your while to test your RAM. Download this http://oca.microsoft.com/en/mtinst.exe
You could also ckeck for chip creep, reseat any expansion cards, your ram and cpu. Check your motherboard's capicitors, see if any are fat (popping).

#4 jrgull13

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Posted 26 December 2005 - 02:57 PM

Thanks for the input, but it's gotten worse so now every time it gets to the XP loading screen it restarts. Mom told me that it sounds like some of the windows startup files are corrupted (probably by a virus) so I should format my HD and reinstall windows. Not to mention my HD could use a format since i didn't have any virus protection in the first place. So now my next question, how do I format my HD on startup???



jrgull

#5 acklan

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Posted 26 December 2005 - 09:03 PM

If you can enter Safe Mode run sfc /scannow from the command line. Once you are at the Boot Menu select Safe Mode with Command line. When the C:\ appears type sfc /scannow. Be sure you have the space between sfc and scannow.
If you are not familar with Safe Mode, you enter it by tapping the F8 key while booting your computer.

Edited by acklan, 26 December 2005 - 09:04 PM.

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#6 razakvv

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Posted 26 December 2005 - 11:57 PM

hi there...
read your problem about the computer restart and in my experience that i findout. check ur hardwares which u installed in the system recently... that can sound card, modem, lan card, even memory ram...ete.

#7 jrgull13

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Posted 29 December 2005 - 05:16 PM

It was working fine for 2 days, then when I downloaded the System Pack 2 it started doing the restart on the windows load screen... this is getting frustrating. I can run windows in the 3 safe modes but I can't run it on a normal restart.


Jrgull

#8 usasma

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Posted 29 December 2005 - 10:19 PM

Have you gotten a chance to run Everest Home as Acklan suggested? It'll help in diagnosing the problem.

Once you get into Windows (even in Safe Mode) go to Start -> Run -> and type in "eventvwr.msc" (without the quotes) and press Enter.

In the next windows, go to the left hand pane and left click once on the category labelled "System". Then check for errors in the right hand pane. There should be at least one (maybe more) errors around the time that the system reboots (Windows automatically logs crashes to the Event log unless you've disabled this option).

Once you find the error, right click on it and select "Properties". Then read the text of the error message there. What you're looking for is a series of numbers like this: 0x0000007b Please write them down and include them in your reply.
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