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Beyond Annoyed


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#1 profane

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Posted 15 March 2011 - 01:12 AM

Ok, I'm just gonna get straight down to it. Couple days ago, I was visiting a site I usually go to (don't remember which exactly) but I must of accidently clicked an ad or something because at the time MSE popped up with these virus warnings. I clicked "clean" and thought it did it's job (usually does) but I still have a rundll32.exe process that google redirects me only in IE9 and Firefox 4 (Google Chrome works fine).

So, I ran Malwarebytes (lastest version) and it found a bunch of "whitesmoke toolbar" files that were only in the Google Chrome folders so that's kinda weird. Anyways, I deleted all traces and rebooted, yet the process was still there. So, I tried running MSE again to find out this time I can't even get it to start, it shuts down immediately. So, I uninstalled that and got the lastest version of AVAST! and that ended up finding some rootkit virus that it TRIED to remove but failed to do so. I search the net to find this app called aswMBR that said it fixed the problem, but it didn't.

Search the net some more and gathered up some stand alone removers like TDDSKILLER (found nothing), OTL, OTC, TFC, Eset Online Scanner (found nothing). I then tried to use all these in Safe Mode, still NOTHING. So I came here, downloaded Combofixer but when trying to run it, it gives me Win32 error in which I ignored but then it tells me that MSE is still running which is impossible because I COMPLETELY removed that. I am seriously STUCK and have no energy left to do this my on my own.

I know this is very long and may be confusing but I wanted to be as thorough as possible in hopes to maybe skip a few "basic" steps. I usually would re-format at this point but I'm tired of always taking the easy way out. Please could someone help me out, I'd appreciate it so much. Thanks.

Edited by Budapest, 15 March 2011 - 01:21 AM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 Budapest

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Posted 15 March 2011 - 01:21 AM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Budapest

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Posted 15 March 2011 - 02:12 AM

Malware topic here: http://www.bleepingcomputer.com/forums/topic385108.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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