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Problems Running Game


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6 replies to this topic

#1 Nate15329

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Posted 14 March 2011 - 04:33 PM

I have frame rate issues with StarCraft 2, dlite13.

Here's my system info for those who are willing to help out.

Model: Toshiba Satellite A505-S6033
CPU: i7-720
RAM: 8 Gb DDR3
Graphics: NVIDIA GeForce 310M

Here's my current graphics card system info:

[Display]
Operating System: Windows 7 Home Premium, 64-bit (Service Pack 1)
DirectX version: 11.0
GPU processor: GeForce 310M
Driver version: 266.58
DirectX support: 10.1
CUDA Cores: 16
Core clock: 625 MHz
Shader clock: 1530 MHz
Memory clock: 790 MHz (1580 MHz data rate)
Memory interface: 64-bit
Total available graphics memory: 4095 MB
Dedicated video memory: 512 MB DDR3
System video memory: 0 MB
Shared system memory: 3583 MB
Video BIOS version: 70.18.40.00.06
IRQ: 16
Bus: PCI Express x16 Gen2

[Components]

nvui.dll 7.17.12.6658 NVIDIA User Experience Driver Component
nvxdsync.exe 7.17.12.6658 NVIDIA User Experience Driver Component
nvxdplcy.dll 7.17.12.6658 NVIDIA User Experience Driver Component
nvxdbat.dll 7.17.12.6658 NVIDIA User Experience Driver Component
nvxdapix.dll 7.17.12.6658 NVIDIA User Experience Driver Component
NVCPL.DLL 7.17.12.6658 NVIDIA Compatible Windows Vista Display driver, Version 266.58
nvCplUIR.dll 3.5.797.0 NVIDIA Control Panel
nvCplUI.exe 3.5.797.0 NVIDIA Control Panel
nvWSSR.dll 6.14.12.6658 NVIDIA Workstation Server
nvWSS.dll 6.14.12.6658 NVIDIA Workstation Server
nvViTvSR.dll 6.14.12.6658 NVIDIA Video Server
nvViTvS.dll 6.14.12.6658 NVIDIA Video Server
nvDispSR.dll 6.14.12.6658 NVIDIA Display Server
NVMCTRAY.DLL 8.17.12.6658 NVIDIA Media Center Library
nvDispS.dll 6.14.12.6658 NVIDIA Display Server
PhysX 09.10.0514 NVIDIA PhysX
NVCUDA.DLL 8.17.12.6658 NVIDIA CUDA 3.2.1 driver
nvGameSR.dll 6.14.12.6658 NVIDIA 3D Settings Server
nvGameS.dll 6.14.12.6658 NVIDIA 3D Settings Server

Edited by hamluis, 14 March 2011 - 07:46 PM.
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#2 killerx525

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Posted 17 March 2011 - 05:46 AM

Thank you so much for your valuable advice. I will go through the step as u had mention. Thanks once again

Technical Support

What are you talking about?? Nate15329 is asking a question.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 Ted Striker

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Posted 08 April 2011 - 09:37 AM

I'm not sure if that driver is the latest version for your video card. If you haven't already done so, make sure your driver is up to date. Your system shouldn't have any problems running SC2 and although this is a long shot, try defragmenting your hard drive. I'm thinking that a very fragmented system might possibly affect performance.

#4 Nate15329

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Posted 09 April 2011 - 08:51 PM

My video card is at the latest driver, infact I did a full reinstall of my os a couple of weeks ago to clean up my system, I also cleaned my laptop inside so there won't be a heating issue. I also defragmented my hard drive and StarCraft's files through defraggler. I tested it today after defragmentation, the game still crashes and runs out of paged pool memory about 2 minutes into the game. When the game first came out I could run it in medium graphics perfectly and now I can barely run through low graphics.



#5 Nate15329

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Posted 11 April 2011 - 11:51 AM

I think I have solved the issue. I notice from process explorer that I was getting a lot of page faults while running the game. After some research on how windows 7 uses the page file by caching everything in ram to free ram immediately. I decided to fully disable my pagefile since I have 8 Gb Ram and I rarely use all of that unless I'm running virtual machines in the background. I will let you guys know if I have any more issues as I do multiple tests later this evening and week.

#6 Ted Striker

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Posted 16 April 2011 - 10:45 AM

Interesting. Yeah let us know if that fixes the problem.

#7 Nate15329

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Posted 19 April 2011 - 01:38 PM

I have did some hefty tests all offline and 4 and up in amount of players. on every map I tested, I did random selection of type of race for all players and filled all the ai slots possible.
Here are the results:

Improvement in 4 player maps that have the allies bases closely together.
Still lags in 8 player maps that have the allies bases closely together.

I didn't test ever map but I noticed that some maps act perfectly even 8 player maps and other maps completely crash. I have the first copy of SC2 (the week it came out) and had to do all the updates to get to the current version, so it must be a flaw in the maps or how SC2 reads the original maps or something like that.




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