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CF Log Posted in XP Forum

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2 replies to this topic

#1 Hammy116


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Posted 14 March 2011 - 04:34 PM

I've experienced the exact same problem. I am the Help Desk Technician for my company and I ran ComboFix on a workstation, today, that was causing some problems. Everything works fine on the workstation except the user requires administrator rights on the local machine to print. Does anybody have any suggestions? I'm including my ComboFix log below...also, the machine is Windows XP SP3 and the printer is also a HP 5650, same as the user who started this thread. Any assistance is greatly appreciated. (A little more background...I've been doing tech support for a while and I've used combofix several times with fantastic results in the past. This is honestly the first time it has caused me problems.)

ComboFix 11-03-13.02 - admin 03/14/2011 8:31.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3027.2477 [GMT -7:00]
Running from: c:\documents and settings\admin\Desktop\ComboFix.exe
* Created a new restore point
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
c:\documents and settings\miklau\My Documents\DPE.DUS
((((((((((((((((((((((((( Files Created from 2011-02-14 to 2011-03-14 )))))))))))))))))))))))))))))))
No new files created in this timespan
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2011-03-14 15:37 . 2010-03-31 18:43 0 ----a-w- c:\documents and settings\admin\Local Settings\Application Data\WavXMapDrive.bat
2011-03-14 15:14 . 2009-09-10 13:33 0 ----a-w- c:\documents and settings\miklau\Local Settings\Application Data\WavXMapDrive.bat
2010-12-21 02:09 . 2010-05-25 21:05 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-21 02:08 . 2010-05-25 21:05 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown
2009-04-22 15:03 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
2009-04-22 15:03 49152 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-02-22 200704]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2009-03-17 729088]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-02-26 134656]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-02-26 166912]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-02-26 134656]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-02-11 186904]
"ChangeTPMAuth"="c:\program files\Wave Systems Corp\Common\ChangeTPMAuth.exe" [2009-02-26 184320]
"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2008-12-22 145408]
"SecureUpgrade"="c:\program files\Wave Systems Corp\SecureUpgrade.exe" [2009-04-22 656696]
"EmbassySecurityCheck"="c:\program files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe" [2009-04-22 95544]
"DellControlPoint"="c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe" [2009-03-19 667648]
"USCService"="c:\program files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe" [2009-04-22 15360]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2009-08-25 2220032]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SBAMTray"="c:\program files\Sunbelt Software\SBEAgent\SBAMTray.exe" [2010-09-24 1332560]
c:\documents and settings\miklau\Start Menu\Programs\Startup\
DING!.lnk - c:\program files\Southwest Airlines\Ding\Ding.exe [2006-6-22 462848]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Dell ControlPoint System Manager.lnk - c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe [2009-4-9 1106720]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2009-8-25 50688]
VPN Client.lnk - c:\windows\Installer\{871DF2BE-41D2-4334-AC33-839AF16FC8FE}\Icon3E5562ED7.ico [2009-9-10 6144]
"EnableFirewall"= 0 (0x0)
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [6/11/2010 7:35 AM 21464]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [5/13/2010 7:56 AM 98392]
R1 SbTis;SbTis;c:\windows\system32\drivers\sbtis.sys [9/10/2009 9:55 AM 212568]
R2 ATService;AuthenTec Fingerprint Service;c:\program files\Fingerprint Sensor\AtService.exe [6/27/2008 11:47 AM 1664248]
R2 SBAMSvc;VIPRE Enterprise Agent;c:\program files\Sunbelt Software\SBEAgent\SBAMSvc.exe [9/23/2010 10:55 PM 2763080]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [9/6/2010 7:31 AM 69976]
R2 SBPIMSvc;SB Recovery Service;c:\program files\Sunbelt Software\SBEAgent\SBPIMSvc.exe [9/23/2010 10:55 PM 181584]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [8/25/2009 7:03 PM 112512]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [8/25/2009 7:03 PM 109568]
R3 SRS_PremiumSound_Service;SRS Labs Premium Sound;c:\windows\system32\drivers\SRS_PremiumSound_i386.sys [8/25/2009 4:42 PM 232744]
S2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [12/29/2008 9:07 AM 320800]
S2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [4/9/2009 12:02 PM 447264]
S3 NvtSp50;NvtSp50 NDIS Protocol Driver;c:\windows\system32\Drivers\NvtSp50.sys --> c:\windows\system32\Drivers\NvtSp50.sys [?]
S4 Norton Internet Security;Norton Internet Security;"c:\program files\Norton Internet Security\Engine\\ccSvcHst.exe" /s "Norton Internet Security" /m "c:\program files\Norton Internet Security\Engine\\diMaster.dll" /prefetch:1 --> c:\program files\Norton Internet Security\Engine\\ccSvcHst.exe [?]
------- Supplementary Scan -------
uInternet Settings,ProxyServer = http=
IE: {{c95fe080-8f5d-11d2-a20b-00aa003c157a}
TCP: {DA66E2C6-6338-417F-883B-E63551686755} =,
- - - - ORPHANS REMOVED - - - -
HKLM-Run-SysTrayApp - %ProgramFiles%\IDT\WDM\sttray.exe
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-14 08:38
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600
CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.
device: opened successfully
user: error reading MBR
kernel: MBR read successfully
user != kernel MBR !!!
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\\diMaster.dll\" /prefetch:1"
--------------------- LOCKED REGISTRY KEYS ---------------------
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'explorer.exe'(4076)
c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll
------------------------ Other Running Processes ------------------------
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
c:\program files\IDT\WDM\sttray.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
Completion time: 2011-03-14 08:39:56 - machine was rebooted
ComboFix-quarantined-files.txt 2011-03-14 15:39
Pre-Run: 134,066,176,000 bytes free
Post-Run: 134,462,164,992 bytes free
[boot loader]
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
- - End Of File - - 7A7BB66469DED34D4ED9F966C39C54B7

Just a quick update...the only reason this was posted in the Windows XP forum is because I was replying to a ComboFix thread where another user was experiencing the exact same problem. So, to explain further...I am an IT Professional at the company I work for. ComboFix has been in my arsenal of malware removal tools and, as in most cases, it is my last resort for difficult problems such as rootkits. I've run ComboFix on numerous workstations in the past without so much as a hiccup. But this past time I ran ComboFix, it made it where only users with local Administrator rights can print from a directly connected HP 5650 printer. Each time the user restarts, after logging onto the workstation the computer acts like it is finding new hardware and trying to reinstall the printer. This is odd behavior, indeed. If anybody has any suggestions, I would be extremely appreciative. Thanks in advance.

EDIT: Posts merged ~BP

Edited by Budapest, 15 March 2011 - 04:31 PM.
Moved from XP forum to Malware Removal Logs.

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#2 Casey_boy


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Posted 19 March 2011 - 07:44 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
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  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

Thanks and again sorry for the delay.


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#3 SweetTech


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Posted 30 March 2011 - 08:45 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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