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My computer crashes at startup, what could be the problem?


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14 replies to this topic

#1 dannyapplejuice

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Posted 14 March 2011 - 10:33 AM

So I've had this computer for about 3-4 years and have never had any problems with it. Just in the last week or two my computer has been turning off as I try to start it up. It always gets past the black screen boot menu and the black screen "your computer was shut down improperly"(my paraphrase) which has safe mode options and stuff. Once it gets to the black screen with the windows logo and the loading green bar (kind of like green rectangles for the loading bar) it will just turn off. At first putting in my windows vista os disk and doing startup repair was working, but now it is taking several attempts with the disk to be able to even sign on. I've tried safe mode and using last good configuration as well and they are all equally successful. If it counts, this began when I was not hooked up to the internet, so I doubt a virus is to blame.

Also, once I get to the blue login screen I am home free. My computer has never crashed/turned off from this point on.

If anyone can make some suggestions as to what is the least costly way of fixing this, that'd be great.

Thanks, Daniel

Edited by dannyapplejuice, 14 March 2011 - 10:34 AM.


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#2 Broni

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Posted 14 March 2011 - 04:31 PM

Desktop, or laptop?
If desktop, when was the last time, you cleaned inside the case, using a can of compressed air?

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#3 dannyapplejuice

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Posted 14 March 2011 - 05:33 PM

Desktop.

I cleaned the inside of the case a couple days after this problem started. It was really really dusty but I didn't use compressed air, just a kleenex.

Edited by dannyapplejuice, 14 March 2011 - 05:34 PM.


#4 Broni

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Posted 14 March 2011 - 05:43 PM

The only safe way to do it is a can of compressed air.
Give it a shot.

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#5 dannyapplejuice

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Posted 14 March 2011 - 10:49 PM

Where can I get compressed air? I've never heard of a can of it or even using that as a cleaning tool for a computer.

Also, I just found another detail to the problem. I also get a crash if my computer sleeps and I turn it on again (move the mouse, waking it up from sleep). This has happened twice now.

#6 Broni

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Posted 14 March 2011 - 11:05 PM

You can get compressed air in any computer, or office store.

Since this is a desktop, I suggest, you disable all power saving features.
They often don't work as they suppose to.

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#7 dannyapplejuice

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Posted 14 March 2011 - 11:16 PM

In the meantime is there anything I could check out in my computer? I came across some posts when I was googling saying stuff about a problem with the computer's starter or a short somewhere in the computer because of equipment age. Would I be able to tell if it was something malfunctioning inside my computer's hardware?

#8 Broni

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Posted 14 March 2011 - 11:18 PM

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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#9 dannyapplejuice

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Posted 14 March 2011 - 11:36 PM

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#10 Broni

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Posted 14 March 2011 - 11:49 PM

Max temperature for your processor is listed at 78C.
Your IDLE temperatures are very close to it, so opening couple of programs will cause overheating, which shuts your computer down.
If I were you, I wouldn't even use it until the issue is solved.
You may cause irreversible damage to your CPU.

If cleaning is not enough, you may need to reapply thermal paste.

Your computer is hot!

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#11 dannyapplejuice

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Posted 14 March 2011 - 11:59 PM

Apply thermal paste to where?

#12 Ary Assante

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Posted 15 March 2011 - 12:00 AM

I'm having the same exact problem, at random out of nowhwere. My computer temperature is around 36 degrees C, which is way lower than the 65 for it to overheat. My computer is also super clean inside as I compress air it about 3 times a year. I noticed this happened after I somehow got the "ANTIVIRUS MONITOR" on my computer which is a known virus. I followed all instructions on here to clear it and the computer works fine, except putting it in sleep mode now makes it shut off and it takes about 20 minutes to restart. UGH

#13 Broni

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Posted 15 March 2011 - 12:02 AM

@ Ary Assante
Please, start your won topic.

@dannyapplejuice
Clean the case with a can of compressed air first.
Post new SIW report and we'll go from there.

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#14 dannyapplejuice

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Posted 15 March 2011 - 12:20 AM

Alright, thanks for the help. It might be a few days before I'm able to get the air compressant.

#15 Broni

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Posted 15 March 2011 - 12:24 AM

That's fine, but remember:

If I were you, I wouldn't even use it until the issue is solved.
You may cause irreversible damage to your CPU.


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