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I've actually been here for a while - lurking. Several weeks back a friend directed me to a tutorial for dealing with a fake antivirus virus. The tutorial was spot on and once we resolved the redirect and hijack issues things cleared up. I really appreciated how clear the steps were presented and for the last month I've been checking out questions here first since we seem to be having lots of issues w/our newly rebuilt machine. We're dealing with another annoying problem, so I figured I'd settle in and start to get to know people.
Thanks to all the volunteers to keep this place running.