Posted 13 March 2011 - 06:13 PM
Late on Friday night and early Saturday morning (3-11/3-12), my email account was hacked from msn. When I logged on Saturday morning - early - I had 56 emails. While I get a lot of emails, these were mainly from "Postmaster" of various email systems noting a "delivery failure." I also have a friend on the East Coast who sent me an email telling me that he had gotten a "fake" email that was allegedly from me. After a LOT of frustration trying to get help from Microsoft and MSN, I did change my password. Frankly, both Microsoft and MSN have been of little or no help! And the volume of email that was send clogged my account to the point that MSN is periodically "blocking" my sending email So, I'm having trouble notifying everyone of the hijacking!
I operate on Windows 7 and I do have the Firewall "on." I have Avast Professional as my virus scan and it is current! In addition, I've got the full version of Malwarebytes. I have run both programs and have not found anything on the resulting "logs."
I did have trouble on Friday getting some documents in Acrobat Reader to load. Ended up "saving" the documents (Hyatt fact sheets) and then using Adobe to open and read them. I know that two people from my church also have had this similar problem but I know they are not sending me emails so I delete without opening. And I for darned sure do NOT follow any links! But this is the only problem that I've had.
I've actually changed my MSN password twice and while I know that nothing is "unbreakable", my new password is much harder. I am also changing other passwords. Because of all of this, MSN is "blocking" the account - off & on - because of the "excess volume" of email. I'm trying to get word out to my friends to delete anything that comes from me. Is there anything else that I should be doing? This has NOT been a fun experience! Also a friend asked me what he should do to avoid this. I don't really have an answer. So your suggestions will be greatly appreciated!!