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PC not timing out, getting stuck, doing check disk


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#1 MrsSmiley103

MrsSmiley103

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Posted 13 March 2011 - 12:49 PM

Hi

I'm new. I have had one virus about 2 years ago and no problems. So sorry if not enough information.

I run windows Vista and Office 2007 on my laptop.

About 2 weeks ago I came home to find a black screen with white wording telling me to run check/scan disk. I did this and thought the problem was over. Norton has not detected anything on my machine except for cookies. But then 2 days ago, I walked away from my laptop and did not hibernate or shut down, when I do this in 10 minutes my computer goes to the screen where you have to put in your password. When I came down the next morning it had not done this and was frozen, no error messages or virus messages. So I did a hard reboot and it told me to do the check disk, I let it run and it went on to go to my login page with no issues. Then the same thing happened again last night and I had to do a hard reboot and run it again. Once I am in my laptop seems to be running fine. But this is concerning me. Any suggestions?

Thank you

Angie

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#2 coles1mom

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Posted 13 March 2011 - 01:14 PM

Hi Angie,

Start with a malwarebytes scan http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial

cmom




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