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Newly built computer crash


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#1 mdark1

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Posted 12 March 2011 - 10:38 PM

So I'm fairly familiar with computers but know nothing about building. I had a desktop custom built and from the moment I turned it on its been nothing but a pain. Periodically while running it will beep 3 short beeps 3 times with a short break between each set of 3...so that's 9 beeps total. There is a temperature screen on the front of the desktop and it's running at 29.3C. I ran "speedfan" and that gave me a temp of about 40C. So I don't know what's causing the beeping and I don't think it's overheating. Any ideas? May also be important to note that the desktop has crashed with a blue screen twice with no warning. Firefox crashed and refused to reopen until the comp crashed itself. One of the comp crashes was due to me trying to run speedfan again. This all in about 2-3hrs. Thanks much and sorry for the long read. :)

OS: Windows 7 Home
Graphics: ATI Radeon HD 4250
Processor: AMD Phenom 2 X4 840

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#2 DJBPace07

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Posted 12 March 2011 - 10:59 PM

What are the complete specs for your new PC, specifically the motherboard and power supply? Have you ran Memtest? Does this only happen with Speedfan or can you run things normally without it?

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#3 mdark1

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Posted 12 March 2011 - 11:05 PM

CPU:
AMD Phenom 2 Quad Core 840
Motherboard:
Biostar A880G+
Ram:
OCZ Obsidian 4GB DDR3
Storage:
Western Digital Caviar Green 640GB 64MB SATA 3.0Gb/s
Video Card:
ATI Radeon HD 4250 512MB
Soundcard:
Realtek ALC662
Power Supply:
Sentey BCP450W
Case:
Sentey Slim Series SS1-2422

I have not run memtest as I don't know what that is =/ The beeping was happening no matter what I was doing and the crash first happened while in Firefox and the second while trying to start Speedfan.

#4 killerx525

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Posted 13 March 2011 - 12:26 AM

MemTest checks the ram is a bad ram which usually cause these problems.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 mdark1

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Posted 13 March 2011 - 01:07 AM

Well, beeping has stopped once I fooled around with some buttons on the front of the case. I manually changed the temperature at what the case should find acceptable. My thinking is that the computer thought it was overheating since the temperature was way over the pre-programmed acceptable temperature and thus auto shut off?

#6 killerx525

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Posted 13 March 2011 - 01:39 AM

To also verify the temperature you can use HW Monitor. Also can please post the BSOD log.

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Edited by killerx525, 13 March 2011 - 01:41 AM.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#7 mdark1

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Posted 13 March 2011 - 01:49 AM

==================================================
Dump File : 031211-22027-01.dmp
Crash Time : 3/12/2011 10:11:39 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02ff10f3
Parameter 3 : fffff880`02fbd8e8
Parameter 4 : fffff880`02fbd140
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1a50f3
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\031211-22027-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,312
==================================================

==================================================
Dump File : 031211-28064-01.dmp
Crash Time : 3/12/2011 9:48:56 PM
Bug Check String : APC_INDEX_MISMATCH
Bug Check Code : 0x00000001
Parameter 1 : 00000000`76d70f0a
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`0000ffff
Parameter 4 : fffff880`07933ca0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\031211-28064-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,312
==================================================

==================================================
Dump File : 031211-30622-01.dmp
Crash Time : 3/12/2011 8:05:55 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0365a700
Parameter 3 : 7ffffa80`0365a700
Parameter 4 : fffffa80`0365a700
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+427e
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\031211-30622-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,312
==================================================

3 crashes apparently...also I ran speedfan again and got Temp 1: 33C, Temp 2: 45C, Temp 3: 31C, and Core: 24C. My LCD on the desktop says 31.3C

#8 killerx525

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Posted 13 March 2011 - 01:53 AM

Your gonna have to run MemTest86+ first of all.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#9 mdark1

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Posted 13 March 2011 - 02:07 AM

Had another crash while trying to install a game...

==================================================
Dump File : 031311-30357-01.dmp
Crash Time : 3/13/2011 4:03:59 AM
Bug Check String : CACHE_MANAGER
Bug Check Code : 0x00000034
Parameter 1 : 00000000`00050830
Parameter 2 : fffff880`02f93708
Parameter 3 : fffff880`02f92f60
Parameter 4 : fffff800`02ffc00e
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\031311-30357-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,312
==================================================

#10 mdark1

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Posted 13 March 2011 - 02:13 AM

I don't quite understand how to work MemTest...

#11 killerx525

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Posted 13 March 2011 - 02:17 AM

You have to first download the ISO file then burn it as a bootable image file. Boot from the cd and the test will start automatically.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#12 mdark1

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Posted 13 March 2011 - 04:25 AM

Ok so currently running memtest on the desktop, its gone for 1.5hrs, 2 passes, 2 errors...what specific information do you need from it?

#13 killerx525

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Posted 13 March 2011 - 04:28 AM

There you go your ram was the cause. Usually to pass the test you have to pass with error, so your gonna have to replace the ram.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#14 mdark1

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Posted 13 March 2011 - 04:30 AM

There's 2 sticks of 2GB, do you think they both need to be replaced...as I was typing that 3 more errors popped up on the test O_o

#15 killerx525

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Posted 13 March 2011 - 05:01 AM

You can try running it with 1 stick of ram.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png





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