Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

MSLN Program not found


  • Please log in to reply
3 replies to this topic

#1 wikb67a43

wikb67a43

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 12 March 2011 - 09:50 PM

Yup, I did it this time.
Got the "known" scam DHL delivery notice email. Thought it was for the wife, and open it. (BAH!)
It got right through Norton 360. I thought I manged to stop it, but not 100% sure.
I turned off my wireless within seconds of opening the file.
Found the new file it created (running as a process) killed it and then deleted it.
Did a system rollback and then I ran Nortons Power Eraser.
Ran several other checks but wasn't sure still (paranoia paranoia everybodies comin to get me)
After serveral clean reboots, I suddenly get something new.
"MSLN Program Not Found" And I think it said check disk aborted.
After googling for that I was sure I still have something going on.

So, (blush) I followed a link here looking for the Combofix package. Downloaded that from Bleeping computer, Then launched it.

Then I read where it sez, DONT RUN UNLESS INSTRUCTED

*face palm*
So right now it is running and has been at the initial stage wher it states about 10 minutes... for about an hour.

So ya, too quick on the fingers. >blushing furiously here as I type< read some more and come here looking for assistance.

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:00 AM

Posted 12 March 2011 - 10:36 PM

Hello, first cancel Combo as that is too long.

Next I moved thos from Vista to Am I Infected.

Please run these next.

>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 wikb67a43

wikb67a43
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:00 AM

Posted 12 March 2011 - 11:19 PM

OK, canceled. (Which was a lot harder than it sounds)

Running the other steps.

A quick question. Is MSLN a Symantec product? I read on Microsoft Social that that is what Symantec uses for rootkit checks. Which I did run earlier...

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:00 AM

Posted 13 March 2011 - 07:03 PM

MSLN proper location is C:\Program Files\
It is a Symantec file,a disk check program. It can be either a legitimate file or a malware program depending on ot's location.

Make sure you go into Remove/uninstall programs and remove any disk check programs.
Delete Symantec AntiVirus and reinstall it. Download and run the Norton Removal Tool to uninstall your Norton product
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users