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Another Black screen of Death... sort of


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#1 Beldorx

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Posted 12 March 2011 - 05:12 PM

I've got a similar problem to others, but haven't been able to solve it. It started off with the Vista black screen of death with a moveable cursor. I tried:
- Removing the battery (and power) and holding the power button
- Trying to hit <ctrl><alt><del> and shift multiple times
- Safe mode... frankly I've tried just about any mode but get no different results.
- Pulled the memory one stick at a time

So I pulled out the Vista install disk, but it does the same thing.... after all the files are "loaded", black screen
Then I tried an XP CD (Home and Professional), but both of those blue screen
- Diagnostics seem fine (dell diag cd)

Then I even tried running the install CD without the HDD, and get the same error even then.

However Ubuntu runs fine booting off the cd with no problems.

Oh, and I also tried going into the bios and disabling anything that might be causing a problem (like wireless, etc.)

Edited by hamluis, 13 March 2011 - 07:20 AM.
Moved from Win 7 to Vista.


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#2 master131

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Posted 12 March 2011 - 08:28 PM

There might be some damaged files which are preventing the login/welcome screen from appearing. If you can boot into your Windows Vista disk you can try running command prompt and typing in this command:
sfc /scannow
Hopefully it will find any corrupt or bad Windows files and repair them so you don't receive a black screen.

Also, just a reminder, this is the Windows 7 section not the Windows Vista section.

Edited by master131, 13 March 2011 - 12:30 AM.


#3 Beldorx

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Posted 13 March 2011 - 02:35 PM

The Windows Vista CD fails to load, even if I pull the hard drive. Likewise for Windows XP CDs (tried both home and professional, both blue screen). So I don't think it's a hard drive issue. But Unix boot CD and the Dell diag CD boot fine.

#4 master131

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Posted 13 March 2011 - 05:35 PM

This would be probably be the best way to fix the problem - http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/ (That is, if its something to do with damaged system files). However in this case, the Vista disk fails to boot. Are you currently running 32 or 64-bit? There is a 'recovery disc' available but requires using torrents (aka P2P clients which are not encouraged here) so I'll kindly upload it to DropBox for you.

Edited by master131, 13 March 2011 - 05:35 PM.





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