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Daughter's Computer


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#1 teenie1

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Posted 22 December 2005 - 09:39 PM

daughter is home from school for winter break.....computer a mess......she hardly uses it anymore and uses a laptop......here's what happens....constant warning "CASH BLUE.EXE" has encountered a problem and needs to close.".........what is it?? how do I get rid of it?? thanks

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#2 Dngrsone

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Posted 22 December 2005 - 09:43 PM

Yup, you have malware on it... try downloading and installing Spybot S&D and Adaware. They work pretty good for scrubbing more spyware and trojans off the computer.
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#3 teenie1

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Posted 22 December 2005 - 10:05 PM

downloaded adaware tues.........just downloaded spybot s&d..........still getting message

#4 boopme

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Posted 23 December 2005 - 12:05 AM

You can try downloading BHO Demon L@@K then you can disable it by checking the box.


instructions to completely use BHO Demon are L@@K

Edited by boopme, 23 December 2005 - 12:06 AM.

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#5 stidyup

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Posted 23 December 2005 - 03:12 AM

If you think you are infected submit a hijackthis log to the HJT Forum.

How to submit a hijackthis log

Download Hijackthis

Try running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.zip remember to extract the contents of the zip file into the same folder as Sysclean.com

or

DrWeb CureIT

or

KASFX which is powered by the Kaspersky AV engine, you will need internet access to update it. If you haven't got net access in safe mode, update it before you use it.

If your good with the command line also try Sophos Command Line scanner this command will scan all of your hdd's SAV32CLI.EXE -F -di -remove -dn -mbr -all -zip -p=avscanlog.txt and give you a log file to review afterwards.

Also try installing and running A2 Free and Ewido again run from safe mode.

I'd also run Spybot(Spybot Tutorial) and Adaware

If your using Win2K/XP run adaware/spybot from "safe mode with command prompt" If your using Win9x just run it from safe mode the command line options aren't needed..

At the C:\ prompt type the following:-

cd\
C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofix
cd\
C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe




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