DDS hang

I'm trying to run DDS on a Toshiba Tecra running Windows XP SP3 but it hangs indefinitely while printing the line of = signs. When it hangs, I can move the mouse pointer but I cannot do anything else. Ctrl+Alt+Del doesn't work. If I move the mouse pointer down to the task bar, the pointer usually (not always) changes to an hourglass. The only way to terminate the program is to hold down the power button until the computer powers off. There are no antivirus programs running.

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
• Please Do not Attach logs or put in code boxes.
• Tell me about any problems that have occurred during the fix.
• Tell me of any other symptoms you may be having as these can help also.
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

• Please download DeFogger to your desktop.
  
  Double click DeFogger to run the tool.
  
• The application window will appear
• Click the Disable button to disable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

• Please download DDS by sUBs from one of the links below and save it to your desktop:
  
  
  Download DDS and save it to your desktop
  
  Link1
  Link2
  Link3
  
  Please disable any anti-malware program that will block scripts from running before running DDS.
  
  
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
• Wait till the scanner has finished and then click File, Save Report.
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".


information and logs:

• In your next post I need the following
  
  
• .logs from DDS
• log from RKUnHooker
• let me know of any problems you may have had

Gringo

Thanks Gringo. I cannot send you a DDS log because DDS (and Combofix) both hang as per my first post. DDS won’t even run in Safe mode. RHUnhooker log follows below. One thing I noticed is that while desktop icons are set to align to grid, the three DDS icons revert to auto arrange after trying to run DDS (and eventually crashing the systems with the power button after it hangs.)
RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2192768 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2192768 bytes
0x804D7000 RAW 2192768 bytes
0x804D7000 WMIxWDM 2192768 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xF671E000 C:\WINDOWS\System32\DRIVERS\AGRSM.sys 1167360 bytes (Agere Systems, SoftModem Device Driver)
0xF742C000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xBF073000 C:\WINDOWS\System32\ialmdd5.DLL 507904 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xED355000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xF6668000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xED43A000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB2B90000 C:\WINDOWS\System32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xBF0EF000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB27B7000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF685F000 C:\WINDOWS\system32\drivers\stac97.sys 233472 bytes (SigmaTel, Inc., SigmaTel Audio Driver (WDM))
0xBF042000 C:\WINDOWS\System32\ialmdev5.DLL 200704 bytes (Intel Corporation, Component GHAL Driver)
0xF66C6000 C:\WINDOWS\System32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF75A3000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB2D28000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF73FF000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB2584000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xED3C5000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xED412000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF752F000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xF68E7000 C:\WINDOWS\System32\DRIVERS\e100b325.sys 155648 bytes (Intel Corporation, Intel® PRO/100 Adapter NDIS 5.1 driver)
0xED32F000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xB253A000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xF683B000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF690D000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF6898000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xED3F0000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 139264 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF74F7000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7555000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xEE57F000 C:\WINDOWS\system32\drivers\ialmsbw.sys 122880 bytes (Intel Corporation, Intel Graphics Platform (SoftBIOS) Driver for Windows 2000® & Windows XP™)
0xF7574000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xF73E5000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xEE5CF000 C:\WINDOWS\system32\drivers\ialmkchw.sys 102400 bytes (Intel Corporation, Intel Graphics Chipset (KCH) Driver for Windows 2000® & Windows XP™)
0xB3129000 C:\WINDOWS\system32\dla\tfsnudf.sys 102400 bytes (Sonic Solutions, Drive Letter Access Component)
0xB3110000 C:\WINDOWS\system32\dla\tfsnudfa.sys 102400 bytes (Sonic Solutions, Drive Letter Access Component)
0xF68CF000 C:\WINDOWS\System32\DRIVERS\Apfiltr.sys 98304 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0xF7517000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xB3157000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF6945000 C:\WINDOWS\System32\DRIVERS\ialmnt5.sys 98304 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF74B9000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xED4B7000 C:\WINDOWS\System32\Drivers\meiudf.sys 94208 bytes (Matsubleepa Electric Industrial Co.,Ltd., DVD-RAM UDF File System Driver)
0xF6707000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xF74D0000 drvmcdb.sys 86016 bytes (Sonic Solutions, Device Driver)
0xB3142000 C:\WINDOWS\system32\dla\tfsnifs.sys 86016 bytes (Sonic Solutions, Drive Letter Access Component)
0xB3083000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xF68BB000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF6931000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0x806EF000 ACPI_HAL 81152 bytes
0x806EF000 C:\WINDOWS\system32\hal.dll 81152 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xED493000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF74E5000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7592000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF66F6000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xED4A6000 C:\WINDOWS\System32\Drivers\Udfs.SYS 69632 bytes (Microsoft Corporation, UDF File System Driver)
0xEC93F000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF7672000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7852000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF7692000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF7682000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF7822000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF76E2000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF7632000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF7842000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF76B2000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7612000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF76D2000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7722000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7862000 C:\WINDOWS\System32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7602000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF76C2000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xECFAD000 C:\WINDOWS\system32\drivers\drvnddm.sys 40960 bytes (Sonic Solutions, Device Driver Manager)
0xF75F2000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF69AD000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xECE5A000 C:\WINDOWS\System32\DRIVERS\secdrv.sys 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xF69DD000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7772000 C:\WINDOWS\system32\DRIVERS\1UnHooker.sys 36864 bytes
0xF7662000 C:\WINDOWS\System32\Drivers\AFS2K.SYS 36864 bytes (Oak Technology Inc., Audio File System)
0xF7622000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF77B2000 C:\WINDOWS\System32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF76A2000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF69ED000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF7782000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xB2AC8000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xECDDA000 C:\WINDOWS\system32\dla\tfsncofs.sys 36864 bytes (Sonic Solutions, Drive Letter Access Component)
0xF77A2000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7972000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF78DA000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF795A000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7942000 C:\WINDOWS\System32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7872000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xB317F000 C:\WINDOWS\system32\dla\tfsnboio.sys 28672 bytes (Sonic Solutions, Drive Letter Access Component)
0xECF23000 C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF7962000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF796A000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF78BA000 C:\WINDOWS\system32\drivers\ssrtln.sys 24576 bytes (Sonic Solutions, Shared Driver Component)
0xF7952000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF78C2000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF78CA000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF787A000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7982000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7882000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF7992000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF797A000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF78AA000 C:\WINDOWS\System32\Drivers\tossmbnt.SYS 20480 bytes
0xB4F1E000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF7A0A000 C:\WINDOWS\System32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF6AD5000 C:\WINDOWS\System32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xF7AB2000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB6D58000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7AA6000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xED317000 C:\WINDOWS\system32\dla\tfsnopio.sys 16384 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7A02000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF7A06000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xB4D5F000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF6AC9000 C:\WINDOWS\System32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xED64C000 C:\WINDOWS\System32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF6AD1000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB67B4000 C:\WINDOWS\System32\DRIVERS\netdevio.sys 12288 bytes (TOSHIBA Corporation., Network Device Usermode I/O protocol)
0xF73B1000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7A0E000 TVALZ.SYS 12288 bytes (TOSHIBA Corporation, TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver)
0xF7B6A000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7AF8000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7B2E000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7B68000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7AF6000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7AF2000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7B6C000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7B4E000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF7B6E000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7B56000 C:\WINDOWS\system32\drivers\sscdbhk5.sys 8192 bytes (Sonic Solutions, Shared Driver Component)
0xF7B58000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7B24000 C:\WINDOWS\system32\dla\tfsnpool.sys 8192 bytes (Sonic Solutions, Drive Letter Access Component)
0xF7B70000 C:\WINDOWS\System32\Drivers\TMEI3E.SYS 8192 bytes (Toshiba Corporation, Toshiba Mobile Extension Value Added Logical Device Driver)
0xF7B60000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7AF4000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7C04000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xEC53F000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7CFA000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7BBA000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xEBBCC000 C:\WINDOWS\system32\dla\tfsndrct.sys 4096 bytes (Sonic Solutions, Drive Letter Access Component)
0xEBBF6000 C:\WINDOWS\system32\dla\tfsndres.sys 4096 bytes (Sonic Solutions, Drive Letter Access Component)
==============================================
>Stealth
==============================================
0x013F0000 Hidden Image-->VMC.ConnectionServicesInterface.dll [ EPROCESS 0x831BC790 ] PID: 352, 118784 bytes
0x00A10000 Hidden Image-->VMC.ConnectionServicesInterface.dll [ EPROCESS 0x83169790 ] PID: 1436, 118784 bytes
0x03490000 Hidden Image-->VMC.UI.CommonDialogs.dll [ EPROCESS 0x831BC790 ] PID: 352, 159744 bytes
0x034C0000 Hidden Image-->VMC.BaseServices.DataAccessor.dll [ EPROCESS 0x831BC790 ] PID: 352, 176128 bytes
0x00FD0000 Hidden Image-->VMC.BaseServices.DataAccessor.dll [ EPROCESS 0x83169790 ] PID: 1436, 176128 bytes
0x01380000 Hidden Image-->VMC.ConnectionServices.dll [ EPROCESS 0x831BC790 ] PID: 352, 225280 bytes
0x00E50000 Hidden Image-->VMC.BaseServices.Platform.dll [ EPROCESS 0x831BC790 ] PID: 352, 233472 bytes
0x03E00000 Hidden Image-->VMC.BaseServices.XmlSerializers.dll [ EPROCESS 0x831BC790 ] PID: 352, 233472 bytes
0x03110000 Hidden Image-->VMC.BaseServices.Platform.dll [ EPROCESS 0x83169790 ] PID: 1436, 233472 bytes
0x05130000 Hidden Image-->System.Transactions.dll [ EPROCESS 0x831BC790 ] PID: 352, 270336 bytes
0x03ED0000 Hidden Image-->System.Data.dll [ EPROCESS 0x831BC790 ] PID: 352, 2961408 bytes
0x01410000 Hidden Image-->System.Runtime.Remoting.dll [ EPROCESS 0x831BC790 ] PID: 352, 307200 bytes
0x0A990000 Hidden Image-->VMC.WindowsService.Messaging.dll [ EPROCESS 0x831BC790 ] PID: 352, 36864 bytes
0x00CB0000 Hidden Image-->VMC.WindowsService.Messaging.dll [ EPROCESS 0x83169790 ] PID: 1436, 36864 bytes
0x0A9E0000 Hidden Image-->VMC.ConnectionServices.TrafficOptimiser.dll [ EPROCESS 0x831BC790 ] PID: 352, 45056 bytes
0x0A770000 Hidden Image-->WwanWrapper.dll [ EPROCESS 0x831BC790 ] PID: 352, 462848 bytes
0x0AA70000 Hidden Image-->msvcm80.dll [ EPROCESS 0x831BC790 ] PID: 352, 507904 bytes
0x0B190000 Hidden Image-->CsUtil.dll [ EPROCESS 0x831BC790 ] PID: 352, 57344 bytes
0x03520000 Hidden Image-->VMC.WindowsService.Core.dll [ EPROCESS 0x831BC790 ] PID: 352, 77824 bytes
0x00C10000 Hidden Image-->VMC.WindowsService.Core.dll [ EPROCESS 0x83169790 ] PID: 1436, 77824 bytes

Hello

I know it is going to hang but try to run it and let me know after you have tried.


Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Combofix hung after printing the first three lines. (I crashed it with the Power button after about 15 minutes.) The usual combofix.txt file in the root of Drive C: was not there. In its place was a Combofix folder which a mouseover balloon says "Shows the disk drives and hardware connected to this computer". It has a wierd icon, similar to the Computer icon rotated 90 degrees clockwise. Opening the folder shows "Files Stored on This Computer" including folders for Shared Documents and Des's Documents (the owner of the computer). Below that are "Hard Disk Drives" (with an icon and name for Drive C:). Below that are "Devices with Removable Storage" showing only the DVD/CD-RW Drive D: (which is correct). The usual Qoobox folder appears in the root of Drive C:. Contents:
Quarantine folder: C: is empty; Registry Backups is empty; catchme log contains only the date and time in line 1. LastRun is empty. Test is empty. TestC is empty. BackEnv, which is the most recent folder, contains quite a few foldername.folder.dat files and a VikPev00 file.

That's all. I had to force power off by holding down the power button for 10 seconds then reboot to get that info.

Hello

I would like you to run combofix like this please


combofix report

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box

ComboFix /nombr

• click ok

copy and paste the report into this topic for me to review

Gringo

That worked!

ComboFix 11-03-16.03 - Des 17/03/2011 22:16:02.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.751.529 [GMT 13:00]
Running from: c:\documents and settings\Des\Desktop\ComboFix.exe
Command switches used :: /nombr
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\LocalService\Application Data\alot
c:\windows\system32\ban_list.txt
.
.
((((((((((((((((((((((((( Files Created from 2011-02-17 to 2011-03-17 )))))))))))))))))))))))))))))))
.
.
2011-03-17 03:50 . 2008-04-14 00:12 26624 ----a-w- c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll
2011-03-17 03:47 . 2011-03-17 03:47 -------- d-----w- c:\program files\Windows Media Connect 2
2011-03-17 03:43 . 2011-03-17 03:45 -------- d-----w- c:\windows\system32\drivers\UMDF
2011-03-17 03:43 . 2011-03-17 03:43 -------- d-----w- c:\windows\system32\LogFiles
2011-03-16 12:15 . 2011-03-16 12:15 -------- d-----w- c:\program files\Common Files\Java
2011-03-16 11:26 . 2011-03-16 11:26 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-16 11:26 . 2011-03-16 11:26 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-16 11:25 . 2011-03-16 11:25 -------- d-----w- c:\program files\Java
2011-03-16 11:25 . 2011-03-16 11:25 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2011-03-16 09:39 . 2011-03-16 09:39 -------- d-----w- c:\program files\Common Files\Adobe AIR
2011-03-15 07:54 . 2011-03-15 07:54 -------- d-----w- c:\program files\Tizer™ Rootkit Razor
2011-03-15 05:34 . 2011-03-15 05:35 -------- d-----w- C:\rsit
2011-03-15 05:34 . 2011-03-15 05:35 -------- d-----w- c:\program files\trend micro
2011-03-15 02:43 . 2011-03-15 02:43 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
2011-03-12 10:01 . 2011-03-12 10:01 -------- d--h--w- c:\windows\system32\GroupPolicy
2011-03-11 09:48 . 2011-03-11 09:48 -------- d-----w- c:\documents and settings\Des\Application Data\Malwarebytes
2011-03-11 09:48 . 2010-12-20 05:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-11 09:48 . 2011-03-11 09:48 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-03-11 09:48 . 2011-03-11 09:48 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-11 09:48 . 2010-12-20 05:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-11 01:44 . 2011-03-11 01:44 -------- d-sh--w- c:\documents and settings\Des\IECompatCache
2011-03-11 01:13 . 2011-03-11 01:13 -------- d-----w- c:\program files\CCleaner
2011-02-24 03:43 . 2008-04-13 18:45 60032 -c--a-w- c:\windows\system32\dllcache\usbaudio.sys
2011-02-24 03:43 . 2008-04-13 18:45 60032 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
2011-02-24 03:42 . 2008-04-14 00:12 20992 ----a-w- c:\windows\system32\dshowext.ax
2011-02-24 03:42 . 2008-04-14 00:12 53760 -c--a-w- c:\windows\system32\dllcache\vfwwdm32.dll
2011-02-24 03:42 . 2008-04-14 00:12 53760 ----a-w- c:\windows\system32\vfwwdm32.dll
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2002-11-26 21:15 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-09 13:53 . 2002-11-26 21:15 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-02 07:58 . 2004-04-10 06:52 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2004-04-10 06:52 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2004-04-10 06:44 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2004-04-10 06:43 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2004-04-10 06:44 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2004-04-10 06:43 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59 . 2004-08-23 07:32 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2004-04-10 06:43 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2004-04-10 06:43 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2004-04-10 06:43 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2006-06-22 01:45 385024 ----a-w- c:\windows\system32\html.iec
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2003-09-05 65536]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-05-25 68856]
"Google Update"="c:\documents and settings\Des\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-05-22 133104]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"00THotkey"="c:\windows\System32\00THotkey.exe" [2004-02-25 258048]
"000StTHK"="000StTHK.exe" [2001-06-24 24576]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2004-01-26 155648]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2004-01-26 118784]
"SigmaTel StacMon"="c:\program files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe" [2003-08-03 86073]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2003-10-30 192512]
"TFNF5"="TFNF5.exe" [2003-12-02 73728]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2004-03-02 135168]
"TPSMain"="TPSMain.exe" [2004-03-03 278528]
"TMESRV.EXE"="c:\program files\TOSHIBA\TME3\TMESRV31.EXE" [2004-03-25 126976]
"TMERzCtl.EXE"="c:\program files\TOSHIBA\TME3\TMERzCtl.EXE" [2003-10-07 77824]
"TFncKy"="TFncKy.exe" [BU]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-03-26 118843]
"TouchED"="c:\program files\TOSHIBA\TouchED\TouchED.Exe" [2003-01-22 126976]
"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2003-01-02 172032]
"AGRSMMSG"="AGRSMMSG.exe" [2003-04-18 88363]
"BluetoothAuthenticationAgent"="irprops.cpl" [2008-04-14 380416]
"PowerMenu"="c:\windows\system32\powermenu.exe" [2002-12-20 57344]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd.exe" [2003-08-04 49152]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-21 241664]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-03-11 689488]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2008-03-04 1848648]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-09 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office OneNote 2003 Quick Launch.lnk - c:\program files\Microsoft Office\OFFICE11\ONENOTEM.EXE [2007-4-19 64864]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2004-4-10 155648]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
.
R1 1UnHooker;1UnHooker;c:\windows\system32\drivers\1UnHooker.sys [2/03/2010 10:15 p.m. 22016]
R1 TMEI3E;TMEI3E;c:\windows\system32\drivers\TMEI3E.sys [10/04/2004 8:27 p.m. 5760]
R2 Tmesrv;Tmesrv3;c:\program files\Toshiba\TME3\TMESRV31.exe [10/04/2004 8:27 p.m. 126976]
S3 CBEN5;Xircom CardBus Ethernet 10/100 Adapter family Driver;c:\windows\system32\drivers\cben5.sys [10/04/2004 12:50 p.m. 46108]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\D.tmp --> c:\windows\system32\D.tmp [?]
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-17 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-05-25 08:18]
.
2011-03-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-126565334-1247997129-966148686-1005Core.job
- c:\documents and settings\Des\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-05-22 09:48]
.
2011-03-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-126565334-1247997129-966148686-1005UA.job
- c:\documents and settings\Des\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-05-22 09:48]
.
2011-03-17 c:\windows\Tasks\User_Feed_Synchronization-{9C081B87-39FC-43C6-A190-CE03A86C15BB}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 16:31]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Google Search - c:\program files\google\GoogleToolbar2.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar2.dll/cmcache.html
IE: Similar Pages - c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar2.dll/cmtrans.html
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKU-Default-Run-ALUAlert - c:\program files\Symantec\LiveUpdate\ALUNotify.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-17 22:24
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\MEMSWEEP2]
"ImagePath"="\??\c:\windows\system32\D.tmp"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2011-03-17 22:28:29
ComboFix-quarantined-files.txt 2011-03-17 09:28
.
Pre-Run: 23,557,246,976 bytes free
Post-Run: 23,519,084,544 bytes free
.
- - End Of File - - E1911D45779CA0551DED4D5199418DFB

Hello

I would ike to see a report that combofix makes.

extra combofix report

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box

C:\Qoobox\Add-Remove Programs.txt

• click ok

copy and paste the report into this topic for me to review

Gringo

In case you wonder why some things aren't there any more, what happened was this. Before your first reply, the owner asked if he could have his computer back so I removed old versions of several programs, including the down-level Vodafone Vodem software, and started to update them.

Anyway, here is the report you requested.

1300
1300_Help
1300Tour
1300Trb
Adobe AIR
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player 10 ActiveX
Adobe Reader X (10.0.1)
AiO_Scan
AIOMinimal
AiOSoftware
ALPS Touch Pad Driver
BankLink Books 5.9
Canon iP1900 series Printer Driver
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
CCleaner
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Copy
CreativeProjects
Director
DocProc
DVD-RAM Driver
DVD Decoder Pak for Windows XP
Fax
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Updater
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Image Zone 3.5
HP PSC & OfficeJet 3.5
HP Software Update
hpmdtab
HPSystemDiagnostics
InstantShare
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
InterVideo WinDVD for Toshiba
ISO Recorder
Java Auto Updater
Java™ 6 Update 24
Malwarebytes' Anti-Malware
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money
Microsoft Money System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office OneNote 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Microsoft Word 2002
Microsoft Works
Microsoft Works Suite Add-in for Microsoft Word
Microsoft XML Parser
OGA Notifier 2.0.0048.0
Overland
PhotoGallery
PrintScreen
QFolder
QuickProjects
Readme
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SigmaTel AC97 Audio Drivers
SkinsHP1
SkinsHP2
Sonic DLA
Sonic RecordNow!
TOSHIBA ConfigFree
TOSHIBA Console
TOSHIBA Controls
TOSHIBA Display Devices Change Utility
TOSHIBA Hotkey Utility for Display Devices
TOSHIBA Mobile Extension3 for Windows XP V3.63.00.XP
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver
TOSHIBA Software Modem
TOSHIBA TouchPad On/Off Utility V2.05.00
TOSHIBA Utilities
TOSHIBA Zooming Utility
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows Messenger 5.0
Windows Movie Maker 2.0
Windows XP Service Pack 3

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
• Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Temporary Files Window
• Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
• Save any unsaved work. TFC will close all open application windows.
• Double-click TFC.exe to run the program.
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

• I would like you to rerun MBAM
  
• Double-click mbam icon
• go to the update tab at the top
• click on check for updates
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
• If you accidently close it, the log file is saved here and will be named like this:
• C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
• Save HijackThis Installer to your desktop.
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

After running clearing the Java cache, and running TFC, which asked me to reboot now, the system hung with a pale blue background and a small Windows logo in the middle of the screen. I crashed it with the power button and rebooted, reran TFC and again told TFC to reboot the machine. This time it rebooted and came up Okay.

When I double left button clicked the Malwarebytes Anti-Malware icon on the desktop, I received "vbAccelerator SGrid II Control" Run-time error "0", click OK popup window. Upon clicking OK, I received a "Malwarebytes Anti-Malware" Run-time error '440', click OK popup window. After clicking OK, nothing happened, Malwarebytes didn't start, and Ctrl-Alt-Delete did not show Malwarebytes in the Application pane nor any mbam process in the Process pane. There was no Malwarebytes log created for this time either.

Hijackthis ran Okay and the log follows. Finally, before posting this log, I tried to run DDS again but it still hangs in exactly the same place as before only now when I try to kill the DDS window by clicking the X in the top right corner, Windows tells me the program may need more time to run (which is new) but still fails to kill the process and as before, nothing else works except I can move the mouse pointer as before, and still need to crash the system with the power button to gain control again.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:04:09 a.m., on 18/03/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Des\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [PowerMenu] "%systemroot%\system32\powermenu.exe" -hideself on
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Des\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1150840061809
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1150841866051
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--
End of file - 8824 bytes

UPDATE
mbam-clean + reinstall fixed MBAM. Output follows below. Another hijackthis log showed the same results except for missing windows update and mbam runonce entries.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6088

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

18/03/2011 5:46:31 a.m.
mbam-log-2011-03-18 (05-46-31).txt

Scan type: Quick scan
Objects scanned: 154447
Time elapsed: 9 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  
  • O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
    O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
    O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [PowerMenu] "%systemroot%\system32\powermenu.exe" -hideself on
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
    O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Des\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• Click on copy to clipboard and paste the results here in this topic
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

No threats found. No "copy to clipboard" button. Scanned files 62665; Infected/Cleaned files 0; Total scan time 01:44:50; Scan status: finished. Uninstalled applicaton on close.

DDS still hangs after printing the line of = signs ending under the final e on the word "where", but it no longer freezes the system, yet. Windows Task Manager now shows only a blip to 9% CPU usage ever five graduations, so that's a small change. But moving the task manager window freezes the task manager window so the box remains empty and the previous desktop display appears behind it. I can move the mouse pointer but cannot click Start or anything else. Moments later, I couldn't even move the mouse. System froze again. Powered off machine with Power button.

Hello

DDS still hangs after printing the line of = signs ending under the final e on the word "where",
this is a known problem with some computers and it is not malware causing this


Windows Task Manager now shows only a blip to 9% CPU usage ever five graduations, so that's a small change. But moving the task manager window freezes the task manager window so the box remains empty and the previous desktop display appears behind it. I can move the mouse pointer but cannot click Start or anything else.

Don't move it.

No just kidding - I don't know why this would happen but it is not malware as your scans show you are clean




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

• turn off all active protection software
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box ComboFix /Uninstall and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:

• Go to Start > All Programs > Accessories > System Tools > System Restore
• Select Create a restore point, and Ok it.
• Next, go to Start > Run and type in cleanmgr
• choose your root drive (normally C:)
• after it calculates how much space you will save it will open up a new window
• Select the More options tab at the top of the window
• Choose the option to clean up system restore and OK it.
• go back to the disk clean up tab
• put a checkmark in all - except compress old files (leave this unchecked)
• click Ok then click yes

This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialise and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo