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analyze this


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4 replies to this topic

#1 spyguy66

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Posted 12 March 2011 - 07:28 AM

I cleaned up a lenovo laptop that was infected severely with viruses. I ran malwarebytes, spybot s&d, and microsft SE. they seem to have got them all. I the ran HijackThis. I generated a log report. I was wondering if anybody could analyze the attached log report. Thanks. :thumbsup:Attached File  logfile.txt   15.83KB   5 downloads

Edited by elise025, 12 March 2011 - 10:00 AM.
Since a log is posted, I am moving this to the Malware Removal forum ~ elise


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#2 rigacci

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Posted 15 March 2011 - 02:06 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks.

DR

#3 spyguy66

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Posted 16 March 2011 - 06:41 AM

Hi DR,

I have already resolved the problem I was having with this particular computer. It was part of a free help desk we are hosting for the month of march at my school. I will be sending another "HijackThis" report soon as part of a virus lab I will be doing for my PC troubleshooting course. I hope someone will be able to analyze this report also. Thanks for getting back to me and I hope to correspond with you in the future.

Spyguy66

#4 rigacci

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Posted 16 March 2011 - 09:37 AM

Thanks for the update. :thumbup2:

When you are ready with the other computer, just open a new topic and we will do our best to help you.

This post will be closed.

DR

#5 SweetTech

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Posted 16 March 2011 - 10:13 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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