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Desktop Problem

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#1 tripalthreat


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Posted 22 December 2005 - 06:39 PM

I have a friend who has a 'E-Machine' computer loaded with Windows XP. His IP is AOL. Several weeks ago
he noticed that when he turned the computer on that shortly after his desktop appeared a file folder also appeared. "Windows\System\System-32". Now this doesn't appear to be a major problem but he would like his normal desktop. Before he starts using his computer he has to close the folder. I attempted to try and help him and went into msconfig/startup but found no reference to this folder popping up on the desktop at startup.

I have not been able to determine how to eliminate this problem. The thing he last remembers is that he had a correct cursor location and he swirled his mouse around till it allowed correct cursor movement. I also would have tried a 'RESTORE" if he had notified me relatively quickly after the incident but he states it was probably several months ago when this first happened.

Any help to remedy this situation will be greatly appreciated......thanks

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 22 December 2005 - 06:49 PM

First, scan for viruses. This is a symptom of many different viruses. Here's some free, online scans:

http://housecall.trendmicro.com/ - For Internet Explorer
http://uk.trendmicro-europe.com/consumer/h...call_launch.php - For Firefox

Trojan scans:

Then, if all is well, check out this Microsoft KB article to see if it applies to your friend:

It'll have you check out these 2 registry keys for any incorrect, incomplete, or null entries (such as "").

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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