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Rootkits, Malware, Registry taken over


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2 replies to this topic

#1 allfruit72

allfruit72

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Posted 11 March 2011 - 08:26 PM

Hi! I have been trying to fix this issue for a week or so. Started after my MS SP Update :(. As of now I cannot download anything from IE 8. All my software has been taken over and I don't have a back up. I have CCleaner, HJ, MG, DeFogger and Malware.
I did a system restore yesterday. When I was able to download there were all these strange things happening- a file with a CDSIL would attach at the end- but I was quicker and was able to download a few things. My IE is set to high restrition with everysite I want to use restricted so I am at a standstill.
Thanks and I really hope you can hellp
Alyssa





System
--------------------------------------------------------------------------------

Manufacturer Alienware
Model M11x R2
Total amount of system memory 8.00 GB RAM
System type 64-bit operating system
Number of processor cores 2

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 283 GB
Disk partition (C:) 234 GB Free (283 GB Total)

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce GT 335M
Total available graphics memory 1696 MB
Dedicated graphics memory 64 MB
Dedicated system memory 0 MB
Shared system memory 1632 MB
Display adapter driver version 8.17.12.6099
Primary monitor resolution 1366x768
DirectX version DirectX 10

Network
--------------------------------------------------------------------------------

Network Adapter DW1520 Wireless-N WLAN Half-Mini Card
Network Adapter Atheros AR8132 PCI-E Fast Ethernet Controller
Network Adapter Microsoft Virtual WiFi Miniport Adapter
Network Adapter Broadcom Virtual Wireless Adapter

Notes
--------------------------------------------------------------------------------

The gaming graphics score is based on the primary graphics adapter. If this system has linked or multiple graphics adapters, some software applications may see additional performance benefits.










































Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:40:56 AM, on 3/11/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Normal

Running processes:
C:\Users\Allfruit\Desktop\HijackThis.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by eBay
R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O3 - Toolbar: LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPBar.dll (file missing)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O8 - Extra context menu item: LastPass - file://C:\Program Files (x86)\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files (x86)\LastPass\context.html?cmd=fillforms
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} (Windows Live OneCare safety scanner control) - http://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://support.dell.com/systemprofiler/DellSystemLite.CAB
O20 - AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll
O20 - Winlogon Notify: FastAccess - C:\Program Files\Alienware\Command Center\AlienSense\FALogNot.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\AlienRespawn\sftservice.EXE
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 5278 bytes


Process list saved on 5:11:56 PM, on 3/11/2011
Platform: Windows 7 (WinNT 6.00.3504)

[pid] [full path to filename] [file version] [company name]
2208 C:\Program Files\Alienware\Command Center\AlienSense\FATrayMon.exe 2.4.95.1 Sensible Vision
1320 C:\Program Files\Alienware\Command Center\AlienSense\FATrayAlert.exe 2.4.95.1 Sensible Vision
2928 C:\Program Files (x86)\Internet Explorer\iexplore.exe 8.0.7600.16722 Microsoft Corporation
3296 C:\Program Files (x86)\Internet Explorer\iexplore.exe 8.0.7600.16722 Microsoft Corporation
3244 C:\Program Files (x86)\Internet Explorer\iexplore.exe 8.0.7600.16722 Microsoft Corporation
2696 C:\Program Files (x86)\Internet Explorer\iexplore.exe 8.0.7600.16722 Microsoft Corporation
2400 C:\Users\Allfruit\Desktop\HijackThis.exe 2.0.0.4 Trend Micro Inc.


DLLs loaded by process C:\Program Files\Alienware\Command Center\AlienSense\FATrayMon.exe:

[full path to filename] [file version] [company name]
C:\Windows\SysWOW64\ntdll.dll 6.1.7600.16695 Microsoft Corporation
C:\Windows\syswow64\kernel32.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\syswow64\KERNELBASE.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\syswow64\PSAPI.DLL 6.1.7600.16385 Microsoft Corporation
C:\Windows\syswow64\USER32.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\syswow64\GDI32.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\syswow64\LPK.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\syswow64\USP10.dll 1.626.7600.16385 Microsoft Corporation
C:\Windows\syswow64\msvcrt.dll 7.0.7600.16385 Microsoft Corporation
C:\Windows\syswow64\ADVAPI32.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\SysWOW64\sechost.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\syswow64\RPCRT4.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\syswow64\SspiCli.dll 6.1.7600.16484 Microsoft Corporation
C:\Windows\syswow64\CRYPTBASE.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\system32\WTSAPI32.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\system32\IMM32.DLL 6.1.7600.16385 Microsoft Corporation
C:\Windows\syswow64\MSCTF.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\system32\uxtheme.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\system32\dwmapi.dll 6.1.7600.16385 Microsoft Corporation
C:\Windows\system32\apphelp.dll 6.1.7600.16385 Microsoft Corporation

Intstalled Program list:

AccelerometerP11
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
AlienRespawn
AlienRespawn - Support Software
Alienware On-Screen Display
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
CyberLink YouCam
D3DX10
EMSC
eReg
High-Definition Video Playback
InstallVC90Support
Intel® Control Center
Intel® Processor Graphics
Intel® Rapid Storage Technology
Malwarebytes' Anti-Malware
Microsoft Corporation
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Nero 10 Movie ThemePack Basic
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero Update
NVIDIA PhysX
NVIDIA Stereoscopic 3D Driver
NVIDIA Updatus
Qualcomm Gobi 2000 Package for Alienware
RealNetworks - Microsoft Visual C++ 2008 Runtime
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Stardock MyColors
System Requirements Lab
System Requirements Lab for Intel
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2008 x64 Redistributables

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5939

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

3/2/2011 8:03:37 PM
mbam-log-2011-03-02 (20-03-37).txt

Scan type: Quick scan
Objects scanned: 189613
Time elapsed: 2 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Attached Files


Edited by allfruit72, 11 March 2011 - 08:41 PM.


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#2 Casey_boy

Casey_boy

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Posted 17 March 2011 - 06:59 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 SweetTech

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Posted 23 March 2011 - 10:51 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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