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Desktop changing automatically


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11 replies to this topic

#1 pasha19

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Posted 11 March 2011 - 05:51 PM

Running Windows XP SP3 fully patched. I always run avast, spybot, spywareblaster and spywareguard. I periodically scan with MalwareBytes and SuperAntiVirus and less than a week ago I was clean. I am just starting a scan process and will follow the full forum guidelines before submitting an actual report. PS from advice I found on your site the last time I use Secunia PSI to keep my system up to date.

Right now I would like to know if there is anything to check for that would be changing the desktop from windows classic to what looks like Windows XP without changing the desktop style displayed in the control panel? Another potential symptom is the occasional loss of some spybot immunizations normally for Mozilla Firefox my normal browser.

If there are no suggestions of what to checkout, I will proceed with the my normal scans and your suggested steps for submission of an issue.

Thanks for reviewing this.

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#2 boopme

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Posted 11 March 2011 - 11:16 PM

Hello pasha. Let's see what these show.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


Than an online scan.
Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer,Opera or Firefox to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 pasha19

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Posted 12 March 2011 - 05:49 PM

I found two tracking cookies and deleted them in my scans (superantivirus) spybot and malwarebytes found nothing.

tdsskiller.EXE was run from the desktop and found nothing.

ESET online scanner returns a UNEXPECTED ERROR 101 in the initialization phase where it is attempting to download the signature database.

#4 boopme

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Posted 12 March 2011 - 07:27 PM

Some AV's affect ESET, change step 8
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 pasha19

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Posted 13 March 2011 - 01:28 AM

ESET Online Scan completed I could not find the log file but nothing was found.

#6 pasha19

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Posted 14 March 2011 - 09:23 AM

Following the Anti-malware recommendations on this site I am attempting scans with a2 and installing ad-ware.

The EMSI one minute scan found and removed freeze.com from my system. The a2 Deep Scan is running on the 3 day use option.

Adware will also be used for a full scan and remain as part of the active online processes.

#7 pasha19

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Posted 14 March 2011 - 06:26 PM

Thanks for your assistance.

#8 boopme

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Posted 14 March 2011 - 08:29 PM

Are things well now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 pasha19

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Posted 15 March 2011 - 07:59 AM

It appears to be better however my browser is still prone to messages about long running scripts and pages returned with garbled or incomplete data. Could the add-ons avast webrep recently added and Dr Web anti-virus link checker be incompatible when used together?

#10 boopme

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Posted 15 March 2011 - 02:23 PM

I dont recall running DrWeb yet. I think it best we get a deeper look at all thats going on in here..

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 pasha19

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Posted 15 March 2011 - 02:33 PM

Will do -- Thanks

#12 Budapest

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Posted 16 March 2011 - 04:14 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic385236.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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