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Removed antivirus action now BSOD on boot

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#1 jdaamakmp2


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Posted 11 March 2011 - 12:06 PM

By creating a bootable disk, that loads in RAM. You then boot from that disk and can access all files.

Would you be willing to help me do the disk option? I would prefer to try and keep the system I have without having to reinstall windows. I had the antivirus action and tried to remove it in safemode with malwarebytes. rebooted and have got blue screen of death ever since. It is my dads computer so I need to get it fixed.

Edited by Andrew, 11 March 2011 - 05:43 PM.
Mod Edit: Split to own topic - AA

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#2 Elise


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Posted 12 March 2011 - 04:53 AM

Hello, first lets have a look at the BSOD.

We Need to Diagnose Your BlueScreen
  • When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode
  • Select "Disable Automatic Restart on System Failure", as shown here:
    Posted Image
  • When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
    Posted Image
Please post me the error(s).

regards, Elise

"Now faith is the substance of things hoped for, the evidence of things not seen."


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