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Phishing/Malware: Banking info screen appears


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24 replies to this topic

#1 BodeBookSmarts

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  • Local time:07:00 AM

Posted 11 March 2011 - 03:43 PM

Hello, I would realy appreciate some help with removing a tough problem from my CPU. Regardless of using IE or Mozilla, if attempt o log-on to my ebay, or banking site I getredirected or pop-up to a "confirm Identity" screen asking for my credit card, ssn, ect.

I have included the required logs for your analysis (below).

Thanks much in advance for the work you do helping us misarabes
***NOTE: I will leave my workstation at 3:30 CST, and not return until Monday 14MAR11 at 07:30

Kind regards,

BodeBookSmarts


DDS.txt

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by rclitherow at 12:20:34.94 on Fri 03/11/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.1321 [GMT -6:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\rclitherow\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uURLSearchHooks: H - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Google Update] "c:\documents and settings\rclitherow\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: microsoft.com\office
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\rclith~1\applic~1\mozilla\firefox\profiles\pgt5v2us.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\documents and settings\rclitherow\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\rclitherow\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\rclitherow\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\nos\bin\np_gp.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
.
============= SERVICES / DRIVERS ===============
.
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-3-17 65536]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-17 2477304]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-2-2 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110310.038\NAVENG.SYS [2011-3-11 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110310.038\NAVEX15.SYS [2011-3-11 1360760]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-7-14 23888]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2008-4-25 14336]
.
=============== Created Last 30 ================
.
2011-03-11 16:12:17 -------- d-sha-r- C:\cmdcons
2011-03-11 16:05:47 98816 ----a-w- c:\windows\sed.exe
2011-03-11 16:05:47 89088 ----a-w- c:\windows\MBR.exe
2011-03-11 16:05:47 256512 ----a-w- c:\windows\PEV.exe
2011-03-11 16:05:47 161792 ----a-w- c:\windows\SWREG.exe
2011-02-17 17:11:41 26416 ----a-w- c:\windows\system32\nitrolocalmon.dll
2011-02-17 17:11:41 17712 ----a-w- c:\windows\system32\nitrolocalui.dll
2011-02-17 17:08:30 -------- d-----w- c:\docume~1\rclith~1\applic~1\PrimoPDF
2011-02-17 17:07:15 176235 ----a-w- c:\windows\system32\Primomonnt.dll
2011-02-17 17:07:12 -------- d-----w- c:\docume~1\rclith~1\locals~1\applic~1\OpenCandy
2011-02-17 17:07:07 -------- d-----w- c:\program files\Nitro PDF
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 03:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 01:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:14:45 1864064 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2006-05-03 10:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 11:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 13:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
.
============= FINISH: 12:20:50.10 ===============

Attached Files



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#2 rigacci

rigacci

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Posted 15 March 2011 - 02:01 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks.

DR

#3 BodeBookSmarts

BodeBookSmarts
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  • Local time:07:00 AM

Posted 16 March 2011 - 12:05 PM

Hello,

I have posted updated information per your request!

Thanks in advance for your help.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by rclitherow at 14:48:28.66 on Tue 03/15/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.1075 [GMT -5:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\rclitherow\Application Data\U3\temp\Launchpad Removal.exe
C:\DOCUME~1\RCLITH~1\LOCALS~1\Temp\Temporary Directory 1 for LaunchPad.zip\Launchpad Removal.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\rclitherow\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uURLSearchHooks: H - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Google Update] "c:\documents and settings\rclitherow\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: microsoft.com\office
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\rclith~1\applic~1\mozilla\firefox\profiles\pgt5v2us.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\documents and settings\rclitherow\application data\mozilla\firefox\profiles\pgt5v2us.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\documents and settings\rclitherow\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\rclitherow\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\rclitherow\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\nos\bin\np_gp.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
.
============= SERVICES / DRIVERS ===============
.
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-3-17 65536]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-7-8 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-17 2477304]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-2-2 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110315.002\NAVENG.SYS [2011-3-15 86008]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110315.002\NAVEX15.SYS [2011-3-15 1360760]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-7-14 23888]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2008-4-25 14336]
.
=============== Created Last 30 ================
.
2011-03-11 16:12:17 -------- d-sha-r- C:\cmdcons
2011-03-11 16:05:47 98816 ----a-w- c:\windows\sed.exe
2011-03-11 16:05:47 89088 ----a-w- c:\windows\MBR.exe
2011-03-11 16:05:47 256512 ----a-w- c:\windows\PEV.exe
2011-03-11 16:05:47 161792 ----a-w- c:\windows\SWREG.exe
2011-02-17 17:11:41 26416 ----a-w- c:\windows\system32\nitrolocalmon.dll
2011-02-17 17:11:41 17712 ----a-w- c:\windows\system32\nitrolocalui.dll
2011-02-17 17:08:30 -------- d-----w- c:\docume~1\rclith~1\applic~1\PrimoPDF
2011-02-17 17:07:15 176235 ----a-w- c:\windows\system32\Primomonnt.dll
2011-02-17 17:07:12 -------- d-----w- c:\docume~1\rclith~1\locals~1\applic~1\OpenCandy
2011-02-17 17:07:07 -------- d-----w- c:\program files\Nitro PDF
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 03:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 01:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:14:45 1864064 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2006-05-03 10:06:54 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 11:47:16 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 13:30:52 216064 --sh--r- c:\windows\system32\nbDX.dll
.
============= FINISH: 14:48:55.75 ===============

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 17 March 2011 - 02:22 AM

Hello

My name is gringo and I will be Helping you from this point forward

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes unless I tell you so.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

If you have not done so please Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Here is the first thing I would like you to do.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 BodeBookSmarts

BodeBookSmarts
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Posted 17 March 2011 - 08:40 AM

Hello Gringo!

Thank you so much for taking the time to assist!

Issues:

1) intermittent google redirects when using IE or Mozilla
2) Banking card info pop-up when using eBay, Amazon, banking online.

I have attached the combo fix log per your request.

I look forward to your response.

Kind regards,

Bode


ComboFix 11-03-16.03 - rclitherow 03/17/2011 8:27.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.1473 [GMT -5:00]
Running from: c:\documents and settings\rclitherow\My Documents\Downloads\ComboFix.exe
AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
.
((((((((((((((((((((((((( Files Created from 2011-02-17 to 2011-03-17 )))))))))))))))))))))))))))))))
.
.
2011-02-18 14:37 . 2011-02-18 14:37 -------- d-----w- c:\program files\Common Files\Java
2011-02-17 18:04 . 2011-03-10 20:59 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\Nitro PDF
2011-02-17 17:12 . 2011-02-23 18:19 -------- d-----w- c:\documents and settings\rclitherow\Application Data\Nitro PDF
2011-02-17 17:11 . 2011-01-14 19:35 17712 ----a-w- c:\windows\system32\nitrolocalui.dll
2011-02-17 17:11 . 2011-01-14 19:35 26416 ----a-w- c:\windows\system32\nitrolocalmon.dll
2011-02-17 17:11 . 2011-02-17 17:11 -------- d-----w- c:\documents and settings\All Users\Application Data\Nitro PDF
2011-02-17 17:08 . 2011-02-17 17:36 -------- d-----w- c:\documents and settings\rclitherow\Application Data\PrimoPDF
2011-02-17 17:07 . 2009-12-21 01:42 176235 ----a-w- c:\windows\system32\Primomonnt.dll
2011-02-17 17:07 . 2011-02-17 17:12 -------- d-----w- c:\documents and settings\rclitherow\Local Settings\Application Data\OpenCandy
2011-02-17 17:07 . 2011-03-11 16:52 -------- d-----w- c:\program files\Nitro PDF
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2008-04-25 16:16 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2008-04-25 16:16 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 03:40 . 2010-08-05 18:48 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 01:19 . 2010-08-05 18:48 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58 . 2008-04-25 21:26 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2008-04-25 21:26 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2008-04-25 16:16 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2008-04-25 16:16 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:14 . 2008-04-25 16:16 1864064 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2008-04-25 16:16 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-21 00:09 . 2010-02-26 21:02 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-21 00:08 . 2010-02-26 21:02 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-20 23:59 . 2008-04-25 16:16 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2008-04-25 16:16 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2008-04-25 16:16 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2008-04-25 16:16 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2008-04-25 16:16 385024 ----a-w- c:\windows\system32\html.iec
2006-05-03 10:06 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 11:47 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 13:30 216064 --sh--r- c:\windows\system32\nbDX.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"Google Update"="c:\documents and settings\rclitherow\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-09-08 136176]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="stsystra.exe" [2007-12-02 282624]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-03-30 8491008]
"nwiz"="nwiz.exe" [2008-03-30 1626112]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-03-30 81920]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-09-11 128232]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-07-09 115560]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Documents and Settings\\rclitherow\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"2017:UDP"= 2017:UDP:Windows Media Format SDK (iexplore.exe)
"2016:UDP"= 2016:UDP:Windows Media Format SDK (iexplore.exe)
"2019:UDP"= 2019:UDP:Windows Media Format SDK (iexplore.exe)
"65533:TCP"= 65533:TCP:Services
"52344:TCP"= 52344:TCP:Services
"2479:TCP"= 2479:TCP:Services
"6241:TCP"= 6241:TCP:Services
"3389:TCP"= 3389:TCP:Remote Desktop
"6074:TCP"= 6074:TCP:Services
"3787:TCP"= 3787:TCP:Services
"2646:TCP"= 2646:TCP:Services
"3792:TCP"= 3792:TCP:Services
"8659:TCP"= 8659:TCP:Services
"8660:TCP"= 8660:TCP:Services
"3351:TCP"= 3351:TCP:Services
"5202:TCP"= 5202:TCP:Services
"4317:TCP"= 4317:TCP:Services
"5395:TCP"= 5395:TCP:Services
"2958:TCP"= 2958:TCP:Services
"3194:TCP"= 3194:TCP:Services
"9173:TCP"= 9173:TCP:Services
"8367:TCP"= 8367:TCP:Services
"8161:TCP"= 8161:TCP:Services
"2194:TCP"= 2194:TCP:Services
"7272:TCP"= 7272:TCP:Services
"7226:TCP"= 7226:TCP:Services
"7148:TCP"= 7148:TCP:Services
"6820:TCP"= 6820:TCP:Services
"6551:TCP"= 6551:TCP:Services
"7804:TCP"= 7804:TCP:Services
"6133:TCP"= 6133:TCP:Services
"8739:TCP"= 8739:TCP:Services
"5364:TCP"= 5364:TCP:Services
"2351:TCP"= 2351:TCP:Services
"3202:TCP"= 3202:TCP:Services
"8991:TCP"= 8991:TCP:Services
"8992:TCP"= 8992:TCP:Services
"8787:TCP"= 8787:TCP:Services
"6020:TCP"= 6020:TCP:Services
"4676:TCP"= 4676:TCP:Services
"7008:TCP"= 7008:TCP:Services
"5836:TCP"= 5836:TCP:Services
"8600:TCP"= 8600:TCP:Services
"4911:TCP"= 4911:TCP:Services
"3739:TCP"= 3739:TCP:Services
.
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\Broadcom\ASFIPMon\AsfIpMon.exe [3/17/2006 4:25 PM 65536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/2/2011 1:04 PM 102448]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [7/14/2009 1:51 PM 23888]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\System32\svchost.exe -k nosGetPlusHelper [4/25/2008 11:16 AM 14336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
nosGetPlusHelper REG_MULTI_SZ nosGetPlusHelper
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1148756436-115092139-552957838-1302Core.job
- c:\documents and settings\rclitherow\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-08 16:21]
.
2011-03-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1148756436-115092139-552957838-1302UA.job
- c:\documents and settings\rclitherow\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-08 16:21]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
Trusted Zone: microsoft.com\office
FF - ProfilePath - c:\documents and settings\rclitherow\Application Data\Mozilla\Firefox\Profiles\pgt5v2us.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-17 08:35
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(2704)
c:\windows\system32\WININET.dll
c:\windows\system32\msi.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-03-17 08:37:04
ComboFix-quarantined-files.txt 2011-03-17 13:36
ComboFix2.txt 2011-03-11 16:23
.
Pre-Run: 52,269,813,760 bytes free
Post-Run: 52,263,448,576 bytes free
.
- - End Of File - - FCA6CEE627E7CC2D6EB13E9D89233942

Attached Files


Edited by gringo_pr, 17 March 2011 - 12:17 PM.
asked not to attach


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 17 March 2011 - 12:18 PM

HelpAsst_mebroot_fix

  • Please download HelpAsst_mebroot_fix.exe and save it to your desktop.
  • Close out all other open programs and windows.
  • Double click the file to run it and follow any prompts.
  • If the tool detects an mbr infection, please allow it to run mbr -f and shutdown your computer.
  • Upon restarting, please wait about 5 minutes, click Start>Run and type the following bolded command, then hit Enter.

    • helpasst -mbrt
  • Make sure you leave a space between helpasst and -mbrt !
  • When it completes, a log will open.
  • Please post the contents of that log.

*Note*In the event the tool does not detect an mbr infection and completes, click Start>Run and type the following bolded command, then hit Enter.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 BodeBookSmarts

BodeBookSmarts
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Posted 17 March 2011 - 01:35 PM

Hello,

I have attached the log per your request!

Attached Files



#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 17 March 2011 - 01:37 PM

very good

rerun combofix for me and paste the report here for me to review



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 BodeBookSmarts

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Posted 17 March 2011 - 01:56 PM

New ComboFix Log attached per your instruction.


ComboFix 11-03-16.06 - rclitherow 03/17/2011 13:43:41.3.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1982.1428 [GMT -5:00]
Running from: c:\documents and settings\rclitherow\My Documents\Downloads\ComboFix.exe
AV: Symantec Endpoint Protection *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\ntuser.pol
.
.
((((((((((((((((((((((((( Files Created from 2011-02-17 to 2011-03-17 )))))))))))))))))))))))))))))))
.
.
2011-03-17 18:12 . 2011-03-17 18:12 -------- d-----w- C:\HelpAsst_backup
2011-02-18 14:37 . 2011-02-18 14:37 -------- d-----w- c:\program files\Common Files\Java
2011-02-17 18:04 . 2011-03-10 20:59 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\Nitro PDF
2011-02-17 17:12 . 2011-02-23 18:19 -------- d-----w- c:\documents and settings\rclitherow\Application Data\Nitro PDF
2011-02-17 17:11 . 2011-01-14 19:35 17712 ----a-w- c:\windows\system32\nitrolocalui.dll
2011-02-17 17:11 . 2011-01-14 19:35 26416 ----a-w- c:\windows\system32\nitrolocalmon.dll
2011-02-17 17:11 . 2011-02-17 17:11 -------- d-----w- c:\documents and settings\All Users\Application Data\Nitro PDF
2011-02-17 17:08 . 2011-02-17 17:36 -------- d-----w- c:\documents and settings\rclitherow\Application Data\PrimoPDF
2011-02-17 17:07 . 2009-12-21 01:42 176235 ----a-w- c:\windows\system32\Primomonnt.dll
2011-02-17 17:07 . 2011-02-17 17:12 -------- d-----w- c:\documents and settings\rclitherow\Local Settings\Application Data\OpenCandy
2011-02-17 17:07 . 2011-03-11 16:52 -------- d-----w- c:\program files\Nitro PDF
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2008-04-25 16:16 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2008-04-25 16:16 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 03:40 . 2010-08-05 18:48 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 01:19 . 2010-08-05 18:48 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58 . 2008-04-25 21:26 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2008-04-25 21:26 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2008-04-25 16:16 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2008-04-25 16:16 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:14 . 2008-04-25 16:16 1864064 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2008-04-25 16:16 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-21 00:09 . 2010-02-26 21:02 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-21 00:08 . 2010-02-26 21:02 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-20 23:59 . 2008-04-25 16:16 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2008-04-25 16:16 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2008-04-25 16:16 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2008-04-25 16:16 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2008-04-25 16:16 385024 ----a-w- c:\windows\system32\html.iec
2006-05-03 10:06 163328 --sh--r- c:\windows\system32\flvDX.dll
2007-02-21 11:47 31232 --sh--r- c:\windows\system32\msfDX.dll
2008-03-16 13:30 216064 --sh--r- c:\windows\system32\nbDX.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-03-17_13.35.13 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-03-17 18:26 . 2011-03-17 18:26 16384 c:\windows\Temp\Perflib_Perfdata_7f8.dat
+ 2011-03-17 18:25 . 2011-03-17 18:25 16384 c:\windows\Temp\Perflib_Perfdata_63c.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"Google Update"="c:\documents and settings\rclitherow\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-09-08 136176]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="stsystra.exe" [2007-12-02 282624]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-03-30 8491008]
"nwiz"="nwiz.exe" [2008-03-30 1626112]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-03-30 81920]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-09-11 128232]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2009-07-09 115560]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Documents and Settings\\rclitherow\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"2017:UDP"= 2017:UDP:Windows Media Format SDK (iexplore.exe)
"2016:UDP"= 2016:UDP:Windows Media Format SDK (iexplore.exe)
"2019:UDP"= 2019:UDP:Windows Media Format SDK (iexplore.exe)
"3389:TCP"= 3389:TCP:Remote Desktop
"65533:TCP"= 65533:TCP:Services
"52344:TCP"= 52344:TCP:Services
"6350:TCP"= 6350:TCP:Services
"6351:TCP"= 6351:TCP:Services
.
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\Broadcom\ASFIPMon\AsfIpMon.exe [3/17/2006 4:25 PM 65536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/2/2011 1:04 PM 102448]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [7/14/2009 1:51 PM 23888]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\System32\svchost.exe -k nosGetPlusHelper [4/25/2008 11:16 AM 14336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
getPlusHelper REG_MULTI_SZ getPlusHelper
nosGetPlusHelper REG_MULTI_SZ nosGetPlusHelper
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1148756436-115092139-552957838-1302Core.job
- c:\documents and settings\rclitherow\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-08 16:21]
.
2011-03-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1148756436-115092139-552957838-1302UA.job
- c:\documents and settings\rclitherow\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-08 16:21]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
Trusted Zone: microsoft.com\office
FF - ProfilePath - c:\documents and settings\rclitherow\Application Data\Mozilla\Firefox\Profiles\pgt5v2us.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Adobe DLM (powered by getPlus®): {E2883E8F-472F-4fb0-9522-AC9BF37916A7} - %profile%\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-17 13:51
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-03-17 13:53:26
ComboFix-quarantined-files.txt 2011-03-17 18:53
ComboFix2.txt 2011-03-17 13:37
ComboFix3.txt 2011-03-11 16:23
.
Pre-Run: 52,267,544,576 bytes free
Post-Run: 52,251,848,704 bytes free
.
- - End Of File - - 8874D430352354131B04B996A32F5490

Attached Files


Edited by gringo_pr, 17 March 2011 - 02:16 PM.


#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 17 March 2011 - 02:20 PM

I see some other stuff that we need to go after, so I want you to run this custom script for me.


Cleanup helpasst

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
helpasst -cleanup
  • click ok



:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"=-
"65533:TCP"=-
"52344:TCP"=-
"6350:TCP"=-
"6351:TCP"=-


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 BodeBookSmarts

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Posted 17 March 2011 - 02:36 PM

Hi Gringo,

I have performed the requested scripts/tasks, and had attached the new combofix Log.

I am still getting "confirm your Identity" pop-up box when I try to log on to Amazon.

Thanks for you time!

Attached Files



#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 17 March 2011 - 03:01 PM

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 BodeBookSmarts

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Posted 17 March 2011 - 03:31 PM

Hi Gringo,

I have performed the requested actions. I have run malwarebytes and attached the log.
I still get the "confirm your Identity" pop-ups when trying to log on to Amazon, banking etc.

***I am leaving my workstation until the early morning tomorrow.

Pasted below is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:27:16 PM, on 3/17/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USREL/1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://g.msn.com/USREL/1
R3 - URLSearchHook: (no name) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\rclitherow\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = coaxia.com
O17 - HKLM\Software\..\Telephony: DomainName = coaxia.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = coaxia.com
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Broadcom ASF IP Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 5866 bytes

Attached Files



#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 17 March 2011 - 04:47 PM

Reset IE::

Lets Reset IE to see if it help help things out

  • Start Internet Explorer.
  • On the Tools menu, click Internet Options.
  • On the Advanced tab, click Reset
  • put a check mark next to Delete Personal Settings
  • click Reset to confirm
  • when complete click the close button
  • restart IE
    you can go here to see a step by step on how to do this - RESET IE




:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
      O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\rclitherow\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 BodeBookSmarts

BodeBookSmarts
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Posted 18 March 2011 - 10:35 AM

Hi Gringo,

I have reset my IE settings,
and performed the steps as per your instruction.
I have attached the eset log.

I am still having the "confirm yout identity" pop-ups on Amazon, eBay, banking log-on.

Please help!

Attached Files






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