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Google Redirect Birus


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3 replies to this topic

#1 EBeckerle

EBeckerle

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Posted 11 March 2011 - 09:29 AM

As requested, here is the DDS Log

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by tkilmartin at 14:14:02.55 on Mon 03/07/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
Microsoft Windows 7 Enterprise 6.1.7600.0.1252.1.1033.18.4060.2035 [GMT -6:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\system32\AEADISRV.EXE
C:\Program Files (x86)\InFocus\Wireless DisplayLink\Association\CableAssociation.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe
C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files (x86)\TightVNC\tvnserver.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\SecCopy\SecCopy.exe
C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\CUPC.exe
C:\Program Files (x86)\PFU\ScanSnap\CardMinder V3.2\CardLauncher.exe
C:\Program Files (x86)\PFU\ScanSnap\Driver\PfuSsMon.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files (x86)\TightVNC\tvnserver.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files (x86)\InFocus\Wireless DisplayLink\WirelessUSBManager\WirelessUSBManager.exe
C:\Windows\SSDriver\fi5110\SsWiaChecker.exe
C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework\cucsf.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\sysWOW64\wbem\wmiprvse.exe
C:\Windows\sysWOW64\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\tkilmartin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZJNRPTKT\dds[1].pif
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uWindow Title = Windows Internet Explorer provided by Frontier-Kemper Constructors
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
uRun: [Second Copy] "C:\Program Files (x86)\SecCopy\SecCopy.exe"
uRun: [Adobe Acrobat Synchronizer] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\AdobeCollabSync.exe"
uRun: [Cisco Unified Personal Communicator] "C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\CUPC.exe"
mRun: [SoundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
mRun: [tvncontrol] "C:\Program Files (x86)\TightVNC\tvnserver.exe" -controlservice -slave
mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [RoxioDragToDisc] "C:\Program Files (x86)\Roxio\Drag-to-Disc\DrgToDsc.exe"
mRun: [WirelessUSBManager] C:\Program Files (x86)\InFocus\Wireless DisplayLink\WirelessUSBManager\WirelessUSBManager.exe
mRun: [ScanSnap WIA Service Checker] C:\Windows\SSDriver\fi5110\SsWiaChecker.exe
mRun: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [<NO NAME>]
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRunOnce: [Malwarebytes' Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CARDMI~1.LNK - C:\Program Files (x86)\PFU\ScanSnap\CardMinder V3.2\CardLauncher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CONVER~1.LNK - C:\Program Files (x86)\PFU\ScanSnap\Organizer\PfuSsOrgOcrChk.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SCANSN~1.LNK - C:\Program Files (x86)\PFU\ScanSnap\Driver\PfuSsMon.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
mPolicies-system: SoftwareSASGeneration = 1 (0x1)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: C&all - C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\add-ins\internet-explorer\iecontextmenu-call.htm
IE: Call with &Edit... - C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\add-ins\internet-explorer\iecontextmenu-edit-and-call.htm
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~2\GO36F4~1.DLL
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
mRun-x64: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet
mRun-x64: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [(Default)]
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\TKILMA~1\AppData\Roaming\Mozilla\Firefox\Profiles\wght5bll.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn\components\WCFirefoxExtn.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Adobe Acrobat - Create PDF: web2pdfextension@web2pdf.adobedotcom - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn
FF - Ext: Cisco Click to Call: {be327679-1381-4aaa-93b3-4495c36762c5} - C:\Program Files (x86)\Cisco Systems\Unified Personal Communicator\add-ins\firefox
.
============= SERVICES / DRIVERS ===============
.
R0 DRVECDB;DRVECDB;C:\Windows\System32\drivers\DRVECDB.SYS [2010-10-16 122776]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-10-16 52664]
R1 DLACDBHE;DLACDBHE;C:\Windows\System32\drivers\DLACDBHE.SYS [2010-10-16 15864]
R1 DLARTL_E;DLARTL_E;C:\Windows\System32\drivers\DLARTL_E.SYS [2010-10-16 39160]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 CableAssociation;CableAssociation;C:\Program Files (x86)\InFocus\Wireless DisplayLink\Association\CableAssociation.exe [2009-6-11 1417216]
R2 DisplayLinkService;DisplayLinkManager;C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe [2010-6-22 9403752]
R2 DLABMFSE;DLABMFSE;C:\Windows\System32\DLA\DLABMFSE.SYS [2010-10-16 43888]
R2 DLABOIOE;DLABOIOE;C:\Windows\System32\DLA\DLABOIOE.SYS [2010-10-16 41712]
R2 DLADResE;DLADResE;C:\Windows\System32\DLA\DLADResE.SYS [2010-10-16 10096]
R2 DLAIFS_E;DLAIFS_E;C:\Windows\System32\DLA\DLAIFS_E.SYS [2010-10-16 141296]
R2 DLAOPIOE;DLAOPIOE;C:\Windows\System32\DLA\DLAOPIOE.SYS [2010-10-16 33904]
R2 DLAPoolE;DLAPoolE;C:\Windows\System32\DLA\DLAPoolE.SYS [2010-10-16 17776]
R2 DLAUDF_E;DLAUDF_E;C:\Windows\System32\DLA\DLAUDF_E.SYS [2010-10-16 142832]
R2 DLAUDFAE;DLAUDFAE;C:\Windows\System32\DLA\DLAUDFAE.SYS [2010-10-16 136816]
R2 DRVEDDM;DRVEDDM;C:\Windows\System32\drivers\DRVEDDM.SYS [2010-10-16 63608]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2010-7-16 30520]
R2 NVIDIA Performance Driver Service;NVIDIA Performance Driver Service;C:\Program Files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe [2009-12-8 6810728]
R2 Symantec AntiVirus;Symantec Endpoint Protection;C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2010-1-12 2477304]
R2 tvnserver;TightVNC Server;C:\Program Files (x86)\TightVNC\tvnserver.exe [2010-7-8 815704]
R3 ATSwpWDF;AuthenTec TruePrint USB WBF WDF Driver;C:\Windows\System32\drivers\ATSwpWDF.sys [2009-12-3 716872]
R3 btusbflt;Bluetooth USB Filter;C:\Windows\System32\drivers\btusbflt.sys [2010-4-14 54824]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y62x64.sys [2009-6-13 287960]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-10-16 132656]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-1-13 7675392]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
R3 RICOH SmartCard Reader;RICOH SmartCard Reader;C:\Windows\System32\drivers\rismcx64.sys [2006-10-3 79488]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-17 136176]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2010-11-3 30192]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-15 1255736]
S3 WSR_USF;Debug1;C:\Windows\System32\drivers\WSR_USF.sys [2010-10-17 46592]
.
=============== File Associations ===============
.
.scr=DWGTrueViewScriptFile
.
=============== Created Last 30 ================
.
2011-03-07 19:54:55 388096 ----a-r- C:\Users\TKILMA~1\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-03-07 19:54:55 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-03-07 19:29:29 189520 ----a-w- C:\Windows\SysWow64\drivers\tmcomm.sys
2011-03-07 19:20:14 -------- d-----w- C:\Users\TKILMA~1\AppData\Roaming\Malwarebytes
2011-03-07 19:20:08 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-03-07 19:20:07 -------- d-----w- C:\PROGRA~3\Malwarebytes
2011-03-07 19:20:06 24664 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-03-07 19:20:06 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-03-04 14:06:22 134656 --sha-r- C:\Windows\SysWow64\drtprove.dll
.
==================== Find3M ====================
.
.
============= FINISH: 14:14:14.42 ===============


Attached is the Attach file from DDS and the GMER log.

Thanks in advance

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:20 PM

Posted 14 March 2011 - 07:52 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply




information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:20 PM

Posted 17 March 2011 - 02:09 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 20 March 2011 - 05:24 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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